Eaton Home Improvements Recensioni 

249
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Perfect from start to finish and I am happy to recommend this company. Emma communicated with me by text because I am profoundly deaf- no hard sales at all. Mohammed visited to explain the process -... Leggi di più

Valutata 5 stelle su 5

We have found Eaton Home Improvements are totally professional l would highly recommend their services. Personal praises go to Emma who looked after us kept in touch along the way and so helpful che... Leggi di più

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Valutata 5 stelle su 5

Extremely happy with the service provided by Eaton Home Improvement Ltd. The process was extremely efficient and professional, with Mo coming round and detailing the options we had and the changes... Leggi di più

Valutata 5 stelle su 5

Extremely happy with our new Georgian bar windows and door. Windows look stunning beyond our expectation. Everything has come together wonderfully. Fitters and team delivered and delivered. Can not fa... Leggi di più

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Dettagli dell'azienda

  1. Installatore di doppi vetri

Scritti dall'azienda

Eaton Home Improvements 0333 224 1111 www.eatonhomeimprovements.co.uk Providing bespoke solutions for your desired home improvements. Whether it is double/triple glazing in UPVC or Aluminium for windows, doors or conservatories, we always do our utmost to ensure all work is completed to the highest specifications and results. We use only the highest quality profile frames; (Rehau-Safe Choice/Evolution Duraflex) manufactured according to the very latest technology using high quality durable materials. Combined with our experienced design/surveying service and fitters, we will ensure that you are delighted with the results. We provide the highest industry standards (FENSA, Secured By Design, BSI, BFRC licenced and QANW accredited). At Eaton Home, we discuss and explore your style and needs and in doing so help you translate your aspirations into an intelligent design solution. Our installations are Secured By Design with an extended 15 year warranty in addition to the 10 year manufacturing warranty and 10 year Insurance back Guarantee. We conduct and take both face to face, chat or video consultations that are followed up by email quotations to allow you to draw comparisons between your quotes. See you soon for a no obligation free quotation.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(249)

10 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Replacement garage back door

Wanted to replace my garage back door from a wooden one to a UVPC one. Eaton sorted it all out from start to finish. Really great client care throughout, a professional job done and really pleased with the outcome. Would definitely use again! Mo the sales rep was really helpful and Emma the customer services person was a pleasure to deal with.

30 giugno 2021
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Risposta di Eaton Home Improvements

Dear Ramez,

Thanks for writing this review. It's great to see you liked our sales rep and customer service professional. We pride ourselves on our professionalism to meet high standards.

Our doors are open to you if you need anything else.

Regards

Valutata 5 stelle su 5

The windows installed were great…

The windows installed were great quality at a low price - The cheapest price against the competition.

We had a few delays which we didn’t mind and they kept us updated on the progress until they fitted them.

Emma who organises the windows from start to finish is lovely and very customer focused. Mo who did the site survey is very friendly and welcoming and not a typical forceful sales rep.

Don’t hesitate to use Eaton, overall it was a great journey and the end product was excellent.

14 giugno 2021
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Risposta di Eaton Home Improvements

Dear Amir,

Thanks so much for taking your time out to write this review. It really makes us happy that you overall have had a positive experience.

You are welcome to contact us anytime.

Regards

Valutata 5 stelle su 5

I found Eaton via word and mouth and…

I found Eaton via word and mouth and before hand thought I needed a new bifold,but Eaton home were able to repair my bifold and changed the locking part on it to improve the security which I would not have realised-so thanks!
Wayne came the following afternoon and installed the new lock and handle. Eaton home were also able to help me out with my cladding that had become raised in the heat by putting insulation behind it.
Overall,I was pleasantly Surprised by the accommodating service and how efficient it all was-would recommended and use Eaton home again!

13 giugno 2021
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Risposta di Eaton Home Improvements

Dear Roy,

We are glad that you found our service accommodating and efficient. We aim to give our customers the best advice possible in order to maximise their home improvement.

If you have any other queries, we will be glad to help.

Regards

Valutata 5 stelle su 5

Excellent and reliable service

Excellent and reliable service, would deffinately recommend

30 maggio 2021
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Risposta di Eaton Home Improvements

Hi Naz,

Thanks for this lovely review. It brightened up our day when we read this.

We focus on reliability and quality service, and glad you experienced this.

If you have any home improvement queries, please feel free to contact us.

Regards

Valutata 5 stelle su 5

Great service

Had a sales lady come around to the house, very professional and polite. Maintained distance due to covid. Gave competitive prices and had installation of windows and doors 5 weeks later. There was a slight delay which took back the installation by a week but overall happy with services provided, professionalism and work carried out.

24 maggio 2021
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Risposta di Eaton Home Improvements

Dear Nagz,

Thank you for taking the time out to leave this review.

I am glad that you have had a professional experience, and that you are happy with the overall services.

You are welcome to contact us anytime if you need anything.

Regards

Valutata 5 stelle su 5

The salesman arrived on time and was…

The salesman arrived on time and was very considerate and polite. He asked us how we would like the demonstration. Initially we said at the doorstep but he was so professional and had different ideas and ways we could do things that we soon invited him with his samples inside that were coming out of his car like a Mary poppins show. We still laugh about this now. On the serious side, the samples we felt really helped us and put us at ease as seeing a sample we could appreciate what we were getting and we took photos so we could compare.
We chose 2 different options and chose what we liked and what we would really really like. After the measuring bit came the price bit came . And this was the shock. Only one price. He gave us just the one price for both of the different quotes. We asked for a discount and he gave us the Eaton home policy for a fair one price and no high and no lows. And that was it and he left and we tried and
After he left surprisingly we got no price reduction calls . We got one call return the next day afternoon time and that was it, no heavy or pushy sales. We did contact 2 other companies, one local and one national. Eaton were the cheapest and this confused us even more as their sample was the most impressive and solid and secure. So we called Eaton Home and they were so happy to hear from us. We requested the same sales rep to come back and he came with the contract already made up to the quote we wanted to go for. Again this was surprising how he knew what we were going to go for but he said he knew what we liked and he remembered. We had to wait 9 or 10 days for the surveyor to come. He was pleasant and said he would be installing our windows too. We were contacted and kept up to date by phone and email until the day of installation. This was delayed by 5 days so we had a Saturday installation instead of the bank holiday installation. Eaton home also sent us an
Email explaining about the delay and what they were doing about it which was fine. The installation team of two fitters and one helper arrived at 8am and they were done by 4pm. They did a very professional job, we are so delighted and still can’t believe the quality and that it’s done. We got an email on the day of installation that the FENSA reg and insurance had been done. It’s all done and literally quite dusted as per the dust sheets used. They gave us a board to put on the driveway but actually we would be happy to use a banner. We would highly recommend Eaton, the service was so good. We hope that this is the case for all their fits because we feel so lucky.

20 maggio 2021
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Risposta di Eaton Home Improvements

Dear Adam,

Thanks for writing this detailed review.

I can see that you found our sales personnel interesting, and felt comfortable with their approach. We do our best to present what we offer with transparency and clarity.

If you have any other home improvement queries, you know where to find us.

Regards

Valutata 5 stelle su 5

Once again fantastic service highly recommend

This is the second time that I have used Eaton Home after a successful installation of my Bifold doors. This time I had 4 aluminium windows replaced with chartwell green.
I had to wait for four weeks for my windows and as soon as they arrived I was given a choice of 2 installation dates. I opted for a bank holiday installation. The one fitter came as requested at 11am. he was observing covid regulations and procedures throughout. He finished installing my windows around 4pm. He was very clean, efficient and talked us through all the features ensuring I understood how the night latch feature worked. I am very happy with the finish. I have to wait a couple of weeks extra for my front door as I've been told there was a delay on my door but that is fine as I opted to have my windows at least done first and the door the next time. I have opted for a Monza door with long bar handle and centre cut out horizontal glass panels in grey to match my chartwell green windows. I have received a call today to let me know that my fensa certificate and a rated WER or BFC certificate and insurance back certificate is on its way and i checked and i will still get one for my door when it is installed. I feel ive got a really good service and windows for a fair price.

19 maggio 2021
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Risposta di Eaton Home Improvements

Dear Kyameron,

Thank you for writing this review, and for coming back to us.

It has always been a pleasure serving you, and glad that you like you bifold doors and chartwell green windows. We do our best to tailor designs to your aspirations, whilst deliver the best quality products.

You know where to find us if you need anything else.

Regards

Valutata 5 stelle su 5

Brilliant company and customer service

Mo came to give us a quote and discuss what we wanted really polite and professional. He easily worked within our budget and helped us choose styles etc that would suit our needs and family. As we are have builders in we needed the windows fitting within a certain timeframe and Eaton helped us achieve this. The fitter was polite and professional, very COVID safe and pleasant, he worked really hard used dust sheets to protect our property cleaned up and took all the rubbish and old windows with him which is a massive bonus to using eaton. Mo came down to check the quality of the work and make sure we were satisfied before the fitter finished. The windows themselves are great and we have already noticed how much warmer the house is. The process from quote to installation was great and made very easy. Eaton were incredibly easy to communicate with and questions either by phone or txt were picked up and responded to immediately by them. Every member of the team we dealt with were great.

Overall I would highly recommend this company the quality of customer care was incredible and they just made the experience pleasant and easy from start to finish and I wouldn’t hesitate to use them for any future works I need doing.

12 maggio 2021
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Risposta di Eaton Home Improvements

Dear Emma,

Thank you for taking the time to leave such a detailed and informative review. We are so delighted that your home improvement experience was so positive and that you would use us again. We try our best to listen to and support our customer's needs by respecting timelines and communicating. It's customers such as yourself that motivate and encouarge us to do even better. The opinions that you've shared and expressed in this review are invaluable to us, especially as we try our best to serve and please all of of our customers. Thank you too, for making the whole experience memorable for us. You too are so lovely, polite and pleasant. It was an absolute pleasure engaging with you throughout the process. Please do stay in touch. Thank you again Emma, all the very best with you and your family. Good luck ;) we will be in touch.

Warm Regards

Valutata 5 stelle su 5

.Eaton home improvements

.Eaton home improvements.
Eaton have done a very professional job from start to finish. Very intelligent and experienced representative.
Had graining effect cream windows with Lead they look amazing.
Big thank you to all the staff at Eaton home improvements.highly recommended. Who has finshed the job. Professionally
Hafeez .

4 maggio 2021
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Risposta di Eaton Home Improvements

Dear Aliya,

Thank you for your glowing review, Mo surely has a jump in his step after we gave him your feedback. It always feels incredible when customers love and are delighted with their new home improvement. It is also very useful, as you have done, to mention what you had installed so that our potential customers can pair the review to the work on our instagram. Thank you again, please do stay in touch and let us know how you get on.

Warm regards,

Valutata 4 stelle su 5

Replacement of my porch.

My experience with this company has been a good one. The work done is excellent.
The staff were very willing and polite.

28 aprile 2021
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Risposta di Eaton Home Improvements

Dear Nisar,

Thank you so much writing this review. It's great to see that you have had a good experience, and you appreciate the staff as well as the work done.

If you ever have any more home improvement queries, you know where to find us.

Regards

Valutata 5 stelle su 5

We chose Eaton Home Improvements…

We chose Eaton Home Improvements because they seemed to be the most proficient and explained all of our questions to our satisfaction. We were looking for quality, credibility and customer service. The sales designer was brilliant. He was thorough and noticed detail that demanded attention which other reps didn’t notice. He was able to provide a solution to our arched windows and design to maintain the features and design. A couple of our old windows were challenging but again his attention to detail and desire to get us the best solution was admirable. We were always kept informed along the way with emails and calls which made us feel valued.
When it came to installation as requested the scaffolding was erected a day before the job. The fitters got straight to work after we decided a plan for the day and talking through all the covid stuff.
The fitters kept disruption to a minimum and completed the job in the two days specified. So far we are delighted with our windows.
Our house feels significantly warmer and quieter and we wish we had found Eaton Home years ago. I would definitely recommend Eaton Home if you are looking for quality and for a company to pay the due diligence and care that the style of the house requires.

26 aprile 2021
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Risposta di Eaton Home Improvements

Dear Mehnaz,

We appreciate this review, and your time taken to write it.

I am glad that we offered an efficient service, and enjoyed the advice of our sales advisors.

You're welcome to contact us if you have any queries.

Regards

Valutata 5 stelle su 5

Front door fitted

Had a front door fitted by this company and I am really happy with the efficient service provided. Thank you.

17 aprile 2021
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Risposta di Eaton Home Improvements

Dear Saffy,

Thank you so much for this review.

It's great to see your satisfaction with our efficient service for your front door. If in future you have any other home improvement, you can always give us a shout.

Regards

Valutata 5 stelle su 5

A very friendly and professional…

A very friendly and professional service. We had a quote given for a replacement conservatory. The person who came out to see the space was extremely knowledgeable and had some very good ideas on how we could improve the conservatory, in terms of size, Energy efficiency and aesthetics. We got three different quotes in all and Eaton Home Improvements was competitive. Now we just have some thinking to do and saving up :-)

16 aprile 2021
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Valutata 5 stelle su 5

The only company that could help…

The only company that could help without the ridiculous price.
I had 2 big companies that came to see my job of 12 window replacements. I wanted grey upvc to replace my aluminium and wood windows.
The bigger companies just wanted to know the estimates that were left to me to see what they could do whilst telling me that the job was awkward and not a straight forward replacement. A gentleman came from Eaton Home and he didn’t make faces at the job at hand. He was confident and explained to me exactly what needed to be done. He told me the options and was very excited about his job and what he could offer. He offered me a quote, it was just the one and the same price. I didn’t ask him to lower it as it was just such a fair price and I didn’t want to pay less. He gave a few suggestions to keep the feature of the windows which is what I wanted that the other big companies never told me about. Anyhow, my windows have just been fitted. The job took half a day longer than expected because there was extra work to be done to secure the new windows. I am so happy with my New windows. They look neat, clean and retain the feature and shape that I wanted. I highly recommend Eaton home improvements for their honest price, hard work and vision.

15 aprile 2021
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Risposta di Eaton Home Improvements

Dear Sonia,

We are grateful for this lovely review.

I am glad to see you have had a positive experience with our knowledgeable salesman, and that you are satisfied with the overall service.

If you have any future home improvement queries, you are always welcome.

Regards

Valutata 5 stelle su 5

Over the moon and in love with my sash window

Totally over the moon and in love with my new sash windows. I wanted to keep the style of my timber windows but changed to UPVC. The Eaton designer did a beautiful job on my sash windows encased in period architrave.

Eaton home, quality service and very professional!

11 aprile 2021
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Risposta di Eaton Home Improvements

Hi Henrietta,

Thanks for writing this beautiful review. We are glad that you we managed to keep the style of timber whilst providing uPVC, and thereby keeping your aspirations as part of our solutions. Moreover, you experienced a high quality service, which is something we always strive towards.

If you have any more queries, you are always welcome to contact us.

Kind regards

Valutata 5 stelle su 5

Finally got round to installing a…

Finally got round to installing a bifolding door in my gorgeous garden, and a UPVC back door (from my utility room).We have had some gorgeous weather which I’ve been able to enjoy so much more with the bifolding doors.

I’ve used the company before so I expected high standards and got nothing less. A wonderful, caring sales team with excellent fitters.

7 aprile 2021
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Risposta di Eaton Home Improvements

Dear Ms Lavington,

Thanks for this warming review.

We're overjoyed that you have already experienced the benefits of bi-folds and uPVC door. We sell our products with love and care for our customers to experience.

If you have any home improvement queries, please let us know.

Regards

Valutata 5 stelle su 5

Extremely pleased with my new windows

Extremely pleased with my new windows. Definitely a job well done. Was very confused with so many companies out there to choose from but in the end made the right decision. Can't wait to have my door fitted soon.

6 aprile 2021
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Risposta di Eaton Home Improvements

Dear Sam,

Thanks for writing this review. We're glad that you're pleased with your new windows. We hope that you'll be equally pleased with your new door.

If you have any other queries, please let us know.

Take care,

Valutata 5 stelle su 5

Brilliant quote and service

The sales rep from Eaton home improvements was so helpful to me in choosing a kitchen window, offered a brilliant quote and provided such wonderful professional service. Would definitely recommend!

31 marzo 2021
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Risposta di Eaton Home Improvements

Dear HF,

Thanks for writing this review.

We're glad that you're happy with your new kitchen window and received a professional service.

If you have any other home improvement queries, you're welcome to contact us at any time.

Regards

Valutata 4 stelle su 5

Great quote, very knowledgeable

Only 4 stars as I am yet to have an installation but have had a quote for a window.
The sales lady was very knowledgeable and helpful, explaining everything thoroughly. Looking forward to installation and will be back to review the installation too.

31 marzo 2021
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Risposta di Eaton Home Improvements

Hi Farzana,

Thanks for leaving this review.

I am glad that our saleswoman was helpful and explained everything thoroughly.

Let us know how the installation went, which should be a smooth experience with minimal inconvenience.

We look forward to hearing from you.

Regards

Valutata 5 stelle su 5

The whole process was professional and…

The whole process was professional and simple from start to finish.The agent came out brought a great sample window and explained everything clearly. Informed me of all the upgrades available.

A fitting date was agreed and the windows were ready. Throughout the whole process communication was easy.
On the day of fitting the fitters arrived promptly and got straight to work. Kept the work area clean and uncluttered. Worked in a very organised manner respecting our home and our values. A great company to do business with honest straight forward ethics.

26 marzo 2021
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Risposta di Eaton Home Improvements

Dear Abdul Ghani,

Thank you for writing this review.

It warms our hearts to know that you've had a timely service, which was uncluttered and clean as possible.

If you have any other home improvement queries, our door is always open to you.

Regards

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