DUKE + DEXTER Recensioni 1783

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️

L'azienda ha risposto

Valutata 5 stelle su 5

The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento

Informazioni su DUKE + DEXTER

Scritti dall'azienda

Duke + Dexter Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain. SHOP MEN'S SHOP WOMEN'S CONTACT US

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Sophie Duke + Dexter Excellent Customer Serivce

Sophie from Duke + Dexter provided 10/10 service. She sorted all my issues swiftly and professionally and was a pleasure to deal with. A real asset to the company.

18 maggio 2026
Non scritta su invito
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Risposta di DUKE + DEXTER

Hi Junior,

Thank you for the kind words. We’re delighted to hear Sophie provided such a great experience - she’ll really appreciate this.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Third time buyer

This was my third purchase from Duke + Dexter and each time the items have been of amazing quality and arrived very quickly. The products are also well worth the price and you can really feel the quality while wearing. I did have one issue previously with my first order but this was sorted by the help team on the same day and showed incredible customer service.

6 maggio 2026
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Risposta di DUKE + DEXTER

Hi Robbie,

Thank you for your continued support and for choosing Duke + Dexter for your third purchase!

We’re thrilled to hear that you’ve consistently been impressed with the quality of our products and delivery service. It’s also great to know that our customer support team was able to quickly resolve the issue with your first order.

We truly appreciate your kind words and look forward to serving you again in the future!
Sophie

Valutata 5 stelle su 5

Customer service and good quality

Very good customer service and very good quality

5 maggio 2026
Non scritta su invito
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Risposta di DUKE + DEXTER

Hi Jules,
Thank you so much! We’re glad you enjoyed our customer service and quality. Your support means a lot to us!
Sophie

Valutata 5 stelle su 5

It is my second pair of loafers from…

It is my second pair of loafers from them, I simply love them, from craftsmanship to attention to detail.

8 maggio 2026
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Risposta di DUKE + DEXTER

Hi Fabian,
Thank you so much for your continued support!
We’re thrilled to hear you’re loving your second pair of loafers. It means a lot to know the craftsmanship and attention to detail stand out to you.
We really appreciate your support and hope you enjoy them for years to come .
Sophie

Valutata 5 stelle su 5

Design and great customer service.

Design and great customer service.
Chloe is great

8 maggio 2026
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Risposta di DUKE + DEXTER

Hi Gary,
Thank you so much for your kind review!
We’re really pleased you’re happy with the design and customer service, and we’ll be sure to pass your lovely feedback on to Chloe
Thanks for your support!
Sophie

Valutata 5 stelle su 5

Quality and delivery

Quality and delivery was superb, definitely shopping here again 😊

8 maggio 2026
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Risposta di DUKE + DEXTER

Hi James,
Thank you so much for your kind review!
We’re really glad to hear you were happy with the quality and delivery, and we look forward to welcoming you back again soon .
Sophie

Valutata 5 stelle su 5

11/10 customer service

11/10 customer service! I needed to exchange for a size down (check the UK vs US sizing) and the team was incredibly helpful and responsive.

7 maggio 2026
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Risposta di DUKE + DEXTER

Hey Mason,
Thank you so much for your amazing feedback!
We’re so glad our team could help with your exchange and sizing.
Enjoy your new pair, and thanks again for your support!
Sophie

Valutata 5 stelle su 5

Detailed, stylish, and comfortable

Amazing products that are designed with great attention and superior quality. Really help make an outfit come together, or add to an already great look.

6 maggio 2026
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Risposta di DUKE + DEXTER

Hi Tony,

Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the products and that they’re helping bring your outfits together. Your support and feedback mean a lot to us.
Sophie

Valutata 5 stelle su 5

Super quick delivery

Super quick delivery. Incredible pair of sneakers.

6 maggio 2026
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Risposta di DUKE + DEXTER

Hi Katy,
Thank you so much! Really happy you’re loving the sneakers and the quick delivery too . Thanks for your support!
Sophie

Valutata 5 stelle su 5

Love the Ezra loafers

Love the Ezra loafers. Super comfortable and super stylish. I where them all the time.

5 maggio 2026
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Risposta di DUKE + DEXTER

Hi Steve,

Thank you, great to hear. We’re really glad you love the Ezra loafers and are getting plenty of wear out of them.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Magnifiques vêtements

Un très joli colis, personnalisé impeccable. À recommander.

5 maggio 2026
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Risposta di DUKE + DEXTER

Hi Titouan,

Thank you for the lovely feedback. We’re so pleased you enjoyed the packaging and personal touches- it means a lot to us.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Easy experience & great communication

The purchasing process was simple and my order was shipped quickly and accurately. I appreciate all the of timely and clear shipping & customs notifications, which made the process feel easy. Thank you!

5 maggio 2026
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Risposta di DUKE + DEXTER

Hi Stu,

Thank you for your kind words. We’re really glad the process felt smooth and well communicated from start to finish.


All the best,
Chloe - Customer Care

Valutata 2 stelle su 5

Purchased a bomber jacket for £260 for…

Purchased a bomber jacket for £260 for this amount of money you’d expect better quality….but no, loose stitching all over the place, and the jacket is already starting to bubble after 1 wear !!!!!!

1 maggio 2026
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Risposta di DUKE + DEXTER

Hi Ryan,

Thank you for your review.

We’re sorry to hear about your experience with the bomber jacket, however we would like to note that we did not receive any prior contact from you before this review was left.

We have since tried to reach out and sent follow-up questions in order to better understand and resolve the issue, but unfortunately we have not yet received a response.

We are always here to help and would have been more than happy to look into this for you directly and resolve it as quickly as possible.

As a small team, we genuinely encourage customers to reach out to us first so we can investigate and provide support, as we are often able to resolve issues quickly and efficiently.

If you are open to it, we are still very happy to assist and would appreciate the opportunity to look into this further for you.

Kind regards,
Sophie

Valutata 5 stelle su 5

Excellent products

Excellent products. Thoughtful communications.

5 maggio 2026
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Risposta di DUKE + DEXTER

Hi Nigel,

We really appreciate it. Glad you’re enjoying the products and communication.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Really lovely wallet and trainers with…

Really lovely wallet and trainers with the Cole Buxton collaboration. Will continue to revisit this brand. You can expect high quality products.

5 maggio 2026
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Risposta di DUKE + DEXTER

Hi Blake,

Thanks so much. We’re pleased you love the wallet and the Cole Buxton collaboration pieces, great choices. We look forward to having you back.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Top Quality Merchandise

Top Quality Merchandise, hands down! The site was easy to navigate, and the order was paid for in my own country's without having to find that option and change it for myself. The Merchandise itself is really nice and I've had guys ask me where I bought my shirts and got some stares and smiles from the ladies so you know 100 you look good! The only negative part of the experience was the extremely high duties I had to py in Canada because the merch came from England! I wasn't expecting that! However, when your getting top quality head turning Merchandise, I guess thats just the price you gotta pay! 5 Stars !

1 maggio 2026
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Risposta di DUKE + DEXTER

Hi Christopher,

Thank you for such a detailed review. We’re really glad you enjoyed the quality, styling, and overall experience. We appreciate your understanding around duties, and it means a lot to hear the pieces are turning heads.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Excellent customer service…

Duke and Dexter customer service are always friendly and super helpful with sizing and ensuring the customer is looked after

29 aprile 2026
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Risposta di DUKE + DEXTER

Hi Matthew,
Thank you so much for your kind words! We’re really happy to hear that our customer service team has been helpful with sizing . Thanks for sharing your experience with us.
Sophie

Valutata 5 stelle su 5

All went smooth regarding the shipping

All went smooth regarding the shipping! No problem with customs and very fast. Quality of the belt I purchased is also perfect. Can highly recommend!

28 aprile 2026
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Risposta di DUKE + DEXTER

Hi Tom,
Thank you so much for the great feedback! We’re delighted to hear everything went smoothly with shipping and customs, and that you’re happy with the quality of your belt. We really appreciate the recommendation!
Sophie

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