DUKE + DEXTER Recensioni 1783

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange. The pleats are more prom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️

L'azienda ha risposto

Valutata 5 stelle su 5

The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento

Informazioni su DUKE + DEXTER

Scritti dall'azienda

Duke + Dexter Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain. SHOP MEN'S SHOP WOMEN'S CONTACT US

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Valutata 5 stelle su 5

Worth Every Penny!!

Fast delivery. Amazing product. Best shoes I have ever worn! They are beautiful to look at...and comfortable and fabulous to wear. Worth every penny!

24 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Helen,

Thank you so much for your lovely review. We're so glad you're happy with your new pair along with the fast delivery - enjoy!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Good marketing

Good marketing via email.
New products launched regularly.
Nice range of different styles of footwear.
Quality manufacturing and materials.
Prompt delivery.

23 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Mickael,
Thank you so much for your fantastic review!
We’re really pleased to hear you’re enjoying our email updates and new product launches. We love keeping things fresh and bringing out new styles regularly. It’s also great to know you’re happy with the quality, materials, and prompt delivery.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Sophie

Valutata 5 stelle su 5

overall, amazing

My order had some unexpected complications, despite this, the service team made sure to keep me updated and messages me along the way. relatively fast delivery even with the delay. The loafers themselves are a work of art (I got the kiss penny loafers) they're elegant, quality and seemingly built to last. Artwork itself is amazing and detailed, it's really great and elegantly designed. overall, I've had an amazing experience with the company and will probably buy from again in the future, their products are really nice looking.

23 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Javon,

Thank you for such a thoughtful review. We really appreciate your patience while we worked through the complications, and we’re glad the team kept you updated throughout.

Delighted to hear you’re loving the Kiss Penny Loafers, they’re a true statement piece. We look forward to welcoming you back again soon.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

LOVE IT DAN

Top service.. top product, love it Dan

19 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Luke,

Love this, thank you. We're really glad you’re happy with both the service and the product. Appreciate the support!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Experience review

I recently had an experience with Duke + Dexter’s customer service team, and I couldn’t be more impressed. The support was absolutely impeccable — fast, professional, and genuinely helpful. They went above and beyond to make sure everything was handled smoothly. This level of service truly stands out, and I highly recommend the brand without hesitation.

18 febbraio 2026
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Risposta di DUKE + DEXTER

Hi JT,
Thank you so much for your incredibly kind words. We’re absolutely delighted to hear that you had such a positive experience with our customer service team.
Providing fast, professional, and genuinely helpful support is exactly what we strive for, so it truly means a lot to know this stood out to you. We’ll be sure to share your feedback with the team.
Thank you again for your recommendation and for supporting Duke + Dexter. We hope to welcome you back again soon.
Sophie

Valutata 5 stelle su 5

They were quick and professional always…

They were quick and professional always returning emails within minutes. Shows were amazing and great quality. It shipped immediately! And reached my home within days of ordering

20 febbraio 2026
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Risposta di DUKE + DEXTER

Hey Veejay,
Thank you so much for your amazing review!
We’re delighted to hear that you found our team quick and professional . We always aim to respond as fast as possible and make the experience seamless.
It’s even better to know you’re loving the shoes and that they reached you so quickly! That’s exactly the kind of experience we strive to deliver.
We truly appreciate your support and hope you enjoy wearing them.
Sophie

Valutata 3 stelle su 5

Took forever to receive

Took forever to receive. The first pair were too big and the second pair are too tight. They sit in the box

10 dicembre 2025
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Risposta di DUKE + DEXTER

Hi Cathleen,

Thank you for taking the time to leave your feedback. We’re sorry to hear the sizing hasn’t worked out for you.

As soon as we saw your review, we reached out via email as we’d genuinely love to help get this resolved. We explained that the leather will naturally soften and stretch to mould to your foot if they feel slightly snug. Alternatively, we suggested trying the size up again with an insole for a better fit.

It’s been a few days and we haven’t heard back yet, but we’re still very keen to find a solution so your shoes aren’t sitting in the box. Please do get back to us.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Easy Experience

Wow super quick postage and excellent level of service - super easy. Thank you so much.

All I need is some sunshine to wear them Mules

20 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Jono,

We love to hear it - quick, smooth, and simple is exactly how it should be. Thanks again for the support and enjoy them Mules!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Exceptional quality shoes

Exceptional quality shoes, worth every penny.

19 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Mia,

Thank you so much for the lovely review! Glad you're happy with your first purchase with us - enjoy and hope to see you back again soon.

All the best,
Chloe - Customer care

Valutata 5 stelle su 5

J’adore les pièces que j’ai achetées

J’adore les pièces que j’ai achetées. Bonne qualité :) Livrées rapidement par Fedex. Joli packaging!

16 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Mathieu,

Thank you so much for your kind words. We’re really glad to hear you’re happy with the quality, the speedy FedEx delivery, and the packaging. It means a lot to us and we hope you enjoy wearing your pieces.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Quality is good

Fast shipping

16 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Rene,
Thank you for your feedback! We’re glad to hear you’re happy with the quality and that the shipping was fast.Thanks for your support!
Sophie

Valutata 5 stelle su 5

Just Amazing

The quality and design are insane.

16 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Eduardo,
Thank you so much! We’re thrilled to hear that you love the quality and design. Your feedback really made our day.
Thanks for your support!
Sophie

Valutata 5 stelle su 5

Easy to order.

Easy to order.

10 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Andrea,

Love to hear it, thanks for shopping with us!

All the best,
Chloe - Customer Care

Valutata 4 stelle su 5

Très belles chaussures dommage qu’elles…

Très belles chaussures dommage qu’elles soient trop grandes et que j’ai du les renvoyer pour un échange de pointure

9 febbraio 2026
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Risposta di DUKE + DEXTER

Hi,

Thanks for letting us know, glad you liked the shoes, and we hope the exchange gets you the perfect fit.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Overall Great Experience

I had a great experience with Duke + Dexter. This was my first purchase from the brand, and the Chestnut Ezra loafers did not disappoint.

I typically wear a 10–10.5 and have a wide foot. When I reached out to customer support for sizing advice, their team responded quickly and recommended going with the 10. The loafers were out of stock at the time, but they immediately added me to the wishlist and notified me as soon as my size became available.

Shipping was fast, and the team was incredibly responsive, even helping apply the 10% discount I missed because I placed my order quickly after the restock.

As for the shoes themselves, they’re very comfortable. They were slightly snug on the first day, but the soft leather made the break-in period easy. After a day or so of wear, they stretched slightly and now fit great. The chestnut color is a bit darker in person, but as someone who avoids all-black shoes, I actually appreciate that; it makes them a versatile addition to my closet.

I’ve only been wearing them for about a week, so I can’t speak to long-term durability yet, but so far they seem like an excellent everyday loafer.

13 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Lucien,

Thank you for such a thoughtful review. We’re really pleased the Ezra loafers worked out and that our team could help with sizing, restock alerts, and the missed discount. Great to hear the leather broke in nicely and that the chestnut colour has earned a place in your rotation. We appreciate you taking the time to share your experience!

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Pretty quick responses and helped with…

Pretty quick responses and helped with sizing for my shoes. Made it easy.

13 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Nicholas,

Thanks for the feedback, really glad the sizing advice helped and that we could make things simple for you.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Red “duke” cap- love it!

Ordered the red Duke cap after seeing someone wear it on tiktok- I love it! It arrived well packaged and the quality is great! So impressed! I only have a petite head and it still fits me with the adjustments!

6 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Chelsea,

So glad you loved it, TT sightings are always a good sign. Great to hear the fit works perfectly too, especially with a petite head. Thanks for the kind words on the quality and packaging, really appreciate you taking the time to share this.

All the best,
Chloe - Customer Care

Valutata 5 stelle su 5

Super quick delivery

Super quick delivery
Fantastic quality
Fits true to size
Wee note was lovely
They are just really lovely

9 febbraio 2026
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Risposta di DUKE + DEXTER

Hi Mandy,

Thanks so much for the lovely feedback. We’re really pleased to hear everything hit the mark; delivery, fit, quality, and the little note. Appreciate you taking the time to share it.

All the best,
Chloe - Customer Care

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