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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Your customer service is rubbish. I’ve been dealing with someone for seven days and so far I am no further forward, complete waste of time. I would give no stars but it wouldn’t let me!! Get your a... Leggi di più

Valutata 1 stelle su 5

Customer service non existent. And they harass you with sales texts non stop just because I ordered an item they think they have the right to send texts. I never signed up for marketing and texts... Leggi di più

Valutata 3 stelle su 5

Bought items from DRUIDS, whilst the quality is ok, their sizing is a little off. You pay for delivery, then have to pay another £6.99 to send back for exchange of item for different size! Tried speak... Leggi di più

Valutata 1 stelle su 5

When I received my items they were poor quality and a bad fit. I returned them in original packaging and unworn within 14 day limit but w as only given a Store Credit which I did not want. Several... Leggi di più

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1,4

Pessimo

TrustScore 1.5 su 5

396 recensioni

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1,4

Tutte le recensioni

(396)

117 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Credit Notes

They have given me a credit note instead of a refund. I asked for a refund on the 2nd of April and have heard nothing. Does anyone have a contact phone number.
I have just received another email 18th April offering me another credit note that they are calling a refund. The credit note is for something called GiftKart?? Who knows??

2 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered 3 weeks ago, still nothing

Same as other reviews.. ordered 26 March, it's now 15 April and nothing has been shipped / received. Got a refund of the delivery cost with a struggle, but getting the same old messages of 'warehouse delays' when I press for an answer on delivery. To make matters worse they were advertising 'Guaranteed delivery for the weekend' last Wednesday when I was already waiting two weeks for an order. The lack of a solid response is frustrating.

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

no delivery and no way of contacting…

no delivery and no way of contacting the company
will never use them again
no reply to the e-mail they send out, any company doing that should be struck off....a stupid chat box that they don't answer ...it says they will reply in 3 days, well id have turned my pc off by then, so now what ?

15 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

No delivery, no refund! In breach of Consumer Rights Act

In breach of Consumer Rights Act! 6 Items ordered on 23rd March, no delivery at all for over 2 weeks, then 3 of the 6 items delivered. Druids are now saying other items are out of stock despite still showing as available on website. I have raised a formal complaint and despite apologising for the missing items they are only offering a credit note for 2 of 3 not shipped items, and no refund. This is in breach of Consumer Rights Act not to offer the money back.

14 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Over 2 weeks for delivery

I placed an order on the 1st April and still haven’t received the order (now 14th April). I tried contacting their customer service support which is awful, there’s nobody to speak to, it was just an online chat which went on for over an hour. The order is now with Evri but I’ve had correspondence with apology from the company, when they emailed back finally they just blamed a new system, just really bad service and I won’t use them again.

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered a long sleeve polo shirt on 7th…

Ordered a long sleeve polo shirt on 7th April (2/3 days delivery), paid £15.98 which included £5.99 postage,
After several chase emails and several apologies about a new system affecting delivery, sorry sorry sorry, then told me after 5 days that it’s out of stock so refunded £9.99 credit note…..WHAT ABOUT the POSTAGE CHARGE of £5.99 I am sure trading standards will help me.

12 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Order didn’t arrive

I made an order on the 27th of March for a birthday present. I still haven’t received this item, and there’s no way of contacting them, they promised it would be sent out this week but we still haven’t received order or an update, we paid £5.99 for postage, this is so disappointing!!!!

12 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I have to give one star because the…

I have to give one star because the sight does not let me give no stars.
My order for 8 team golf shirts was accepted and paid for on 25/03/25. delivery date 2-3 days.
On 9/4/25 3 shirts turned up. So 5 outstanding???
You cant ring these cowboys and they take an eternity to acknowledge an email. Still no explanation as to where the 5 other shirts I have paid for are.
Deal with them at your peril!!!!

25 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Seems I should have looked at reviews…

Seems I should have looked at reviews for delivery timing - seems woeful ! They charge you $40 with Supposed 3 day UPS delivery .. order is still unfulfilled a week later! Think have come up with some Dtory about changing over systems and will rectify! What a load of crap… have asked to cancel order and for a refund given it is still unfulfilled ! Guess what Radio Silence!!! Based on the reviews I’ve read it is common place re delivery or lack thereof!
Regretting getting sucked in by their marketing! You’d think given the cost of delivery it would be expedited quickly and efficiently!

10 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered two weeks ago

Ordered two weeks ago, shows Royal Mail awaiting still, paid for express delivery, first time ordering here, left a bad taste in the mouth, really disappointed with the service and the online chat is 72 hours replay, have a customer services team on the phone…
Avoid at all costs

26 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Don’t expect your parcel when stated…

I ordered an item from this company which stated standard Ebro delivery of 2-3days. Perfect timing for the birthday present for my Dad I thought.
6 days later still no delivery. Birthday has been and gone and I still do not have the item.
Thanks Druids Golf. I will not be purchasing from you again.

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not order from this company.

Do not order from this company.
Placed a order on the 24/03/25 still not recieved my items, in all this time had one email from customer services saying there is a delay to the integration of a new system, this only after I contacted them, tried again to speak to them and had no reply. absoulate joke. wish now I had read reviews before ordering from these people, never again, and as a member of a golf club I will be telling all my fellow members about this experanice. Stephen Casey

4 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM THIS PLACE

Never again will I order from these yolks ordered 3 items and never arrived no tracking no nothing an you can only contact them on messenger and they never reply laughable never again DONT BUY FROM THESE

3 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Bombarded by junk texts

Product I bought was fine but ever since I have been bombarded by emails and text messages. I have stopped the emails but can find no way of stopping the text messages . Do not buy from this company for this reason.

1 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Disgusting & Disrepectful level of…

Disgusting & Disrepectful level of customer service. I placed an order Monday 24/3/25 on the proviso my order would take 2/3 days. At no point during the transaction or in the days following, was I advised they had system issues and couldn’t fulfill my order to their timeframe. When I chatted this evening on the messenger service, I was informed a Team Manager would call me shortly or within the working hour. Nothing, absolutely nothing. No apology, or message to say there were problems. DruidsGolf have had £100s on past orders. This is the last time I will shop with an organisation that shows how little it cares. Stephen

28 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered items

Ordered items - received a confirmation email and then nothing after that. Items haven’t been shipped and the website doesn’t recognise my order number! No way to even contact them except through a chat that they aren’t replying to.

21 marzo 2025
Non scritta su invito

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