The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Leggi di più
L'azienda ha risposto
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Leggi di più
L'azienda ha risposto
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informazioni di contatto
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4,4
Eccellente
3882 recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
FRAUD
FRAUD. You billed me when it was supposed to go through AAA. I am disputing this charge with my bank!
I didn’t call you for service. You hijacked my AAA call.
28 settembre 2025
Risposta di Drive Roadside Assistance
Unfortunately, we are unable to offer a refund in this case, as the service was rendered as requested.
However, you are welcome to use the receipt we provided via email or access it through driveroadside.com/billing, to seek reimbursement from AAA, as they may provide reimbursement.
We appreciate your feedback and the opportunity to improve.
They were very helpful
They were very prompt. Communicated great and gave me great recommendations.
26 settembre 2025
Risposta di Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was experienced and obviously…
Driver was experienced and obviously well trained. Completely professional and friendly.
27 settembre 2025
Risposta di Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Darnell, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
You made a boo boo!!!!
Everything was fine except you charged me twice. I have spoken with the bank and that has been placed in dispute. I tried to get through on the phone but your AI made it impossible.
22 settembre 2025
Risposta di Drive Roadside Assistance
Carolyn, we sincerely apologize for the double charge and the difficulty you experienced trying to reach our team by phone — that is not the level of service DRIVE Roadside strives to provide. Billing errors like this are something we take very seriously, and we want to make sure it's resolved properly. If you'd like to request a refund, you can submit one at driveroadside.com/billing, and our team will review your case promptly. We appreciate you bringing this to our attention and are committed to doing better.
Risposta di Drive Roadside Assistance
Hi Dan, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Professional Efficient and Punctual
Totally hassle free, very communicative and extremely punctual. Came to my house, got the job done and even took the time to check the other tires. Sean was awesome to deal with. You guys are the BEST
23 settembre 2025
Risposta di Drive Roadside Assistance
Hi William, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
He came and fixed it extremely fast and…
He came and fixed it extremely fast and it was super helpful.
23 settembre 2025
Risposta di Drive Roadside Assistance
Hi Leslie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Pascal, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Flat tire
The young man that came to change my tire was quick and efficient. Great customer service. Calling roadside assistance was fast too
18 settembre 2025
Risposta di Drive Roadside Assistance
Hi Elizabeth, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Kris, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Jessica, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was informative and very helpful
21 settembre 2025
Risposta di Drive Roadside Assistance
Hi Cory, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
My battery was replaced quickly and I…
My battery was replaced quickly and I only had to wait for an hour from the point when my battery died. The person on the phone and the person that replaced my battery were professional and kind.
19 settembre 2025
Risposta di Drive Roadside Assistance
Hi Daisy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Meredith, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Joe was very nice and kept me updated…
Joe was very nice and kept me updated every time. He was very helpful and hot my keys out of my car with no issues
14 settembre 2025
Risposta di Drive Roadside Assistance
Hi Corthey, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great service, quick responses
The driver was friendly, helpful, knowledgeable. The tow was on time if not early and got it off the truck and in the spot I asked no problems and with ease, pickup and the drop off!
11 settembre 2025
Risposta di Drive Roadside Assistance
Hi River, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
First call for assistance never showed…
First call for assistance never showed after waiting for 3 hours. Roadside showed within the first hour and the service was super fast.
12 settembre 2025
Risposta di Drive Roadside Assistance
Hi Jeremy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
The service was quick and effective
I greatly appreciated the quick and effective service, the amount and clarity of communication, and the friendly employee that came to help out. I would absolutely rely on Drive Roadside again if I need help.
12 settembre 2025
Risposta di Drive Roadside Assistance
Hi Jackson, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Quick response and had me running in…
Quick response and had me running in short order The older gentleman was pleasant and professional
12 settembre 2025
Risposta di Drive Roadside Assistance
Hi Steve, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
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