The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Leggi di più
L'azienda ha risposto
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Leggi di più
L'azienda ha risposto
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informazioni di contatto
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4,4
Eccellente
3882 recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The technician showed up very quickly
The technician showed up very quickly. He was pleasant and I was on my way within 10 minutes.
11 settembre 2025
Risposta di Drive Roadside Assistance
Hi Renea, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Super quick arrival
Super quick arrival, very efficient and friendly. Highly recommend!
10 settembre 2025
Risposta di Drive Roadside Assistance
Hi Jennifer, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Understanding your car's warning signs
Because I kind of knew what was happening, With the first warning sign , I put myself on guard . Battery warning signal came on first and as I continued to drive I noticed I lost control of my power steering so as I got through the tunnel, within a mile , I was able to pull over safely. Kept the car running in case I could drive a little further. Once I lifted the hood, I saw my belt broke so I knew I was in trouble. Hoping I could drive the next 15 miles to the next exit, I put the car in drive when check engine light came on also and the car could barely move. So I put in park and called for help. They were there within 30 minutes and Joe took a quick assessment. He wasn't making promises but as it got towed to the garage at the Bedford exit, the mechanics started looking at why the belt broke and found the pulley broke off the air conditioner pump. At that point they called OReilly auto parts and found they had the part in stock with a belt also. We went over there immediately, picked it up, and back to the shop. As they put the part back in place, I haven't had air condition in my car in over 2 years. A little freon later also hooked me up with that. I over heard them saying they didn't want to take me over the coals. To be truthful I thought I was looking at over $500 in labor. When he told me $283 , I was in shock. I know they spent a couple hours on it and for them to only charge that much, let's just say I was very appreciative. That's an honest and hard working crew who deserves a shout out!!!!
8 settembre 2025
Risposta di Drive Roadside Assistance
Hi Billy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Excellent service
Excellent service, tech arrived very quickly. Very professional thank you
1 settembre 2025
Risposta di Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Seaside Tire Rescue with Pup
The people that came to help were very professional and very nice. They took care of my tire needs very swiftly. Extremely pleasant to deal with and they even were great with my little dog!
8 settembre 2025
Risposta di Drive Roadside Assistance
Hi Joanmarie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great response time and service
Great response time and service! Got us back on the road quickly and driver was so friendly and courteous.
6 settembre 2025
Risposta di Drive Roadside Assistance
Hi Christina, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
They came on time
They came on time, service person was very nice, and worked very hard to get car going.(starter switch went bad , we will have to replace it, this was something he could not do,we have to get the part,but he got the car started so we could get it home!)The tracking never worked, but the phone number did.
Lady was a little hard to understand.
Price was reasonable.
5 settembre 2025
Non scritta su invito
Risposta di Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Hi Kaushik, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Very prompt response
Very prompt response. I was able to use the App to schedule the service but not able to track my service provider in the App and called the 1-800 number and the woman was very helpful. She gave me the service person’s direct number so we could communicate about my location and he arrived within the stated timeframe. He was very nice, had everything he needed to change my tire. He knew more about my vehicle than I did! I was very pleased with the service.
5 settembre 2025
Risposta di Drive Roadside Assistance
Hi Amy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Risposta di Drive Roadside Assistance
Alex, we're sorry to hear that your experience with DRIVE Roadside fell short — our goal is to deliver reliable, on-demand roadside assistance every time, and it's clear we missed the mark here. We'd love the chance to learn more about what happened so we can make things right. If there are any billing concerns, please visit driveroadside.com/billing to submit a request, and don't hesitate to reach out so we can address this properly.
Risposta di Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Excellent Service!!!
The gentleman who came to help me change my tire was so professional; personable and made me feel so much more comfortable than I was when the tire blew
4 settembre 2025
Risposta di Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Quick to respond !
3 settembre 2025
Risposta di Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Very professional service
They were here promptly, very knowledgeable and professional, fixed the problem and very nice. I would definitely use them again.
31 agosto 2025
Risposta di Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
We had a shredded tire on our trailer
We had a shredded tire on our trailer. We were stranded and needed help. Luckily, they were able to help us. Very professional, quick, and friendly.
30 agosto 2025
Risposta di Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Risposta di Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Very informative and professional!
27 agosto 2025
Risposta di Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I've been trying to get a more in…
I've been trying to get a more in detail receipt to submit to my insurance and I've been stuck in a loop being told to just go on the app or website. Which I have done and have been receiving the same receipt with no additional information on there. I.e payment submission, destination of tow. It's been about 4-5 days of the same directions and they cannot provide me a direct number to speak with customer service at all.
23 agosto 2025
Risposta di Drive Roadside Assistance
Jay, we understand how frustrating it must be to need a detailed towing receipt for your insurance claim and feel stuck going in circles — that's not the experience DRIVE Roadside wants for any customer. Getting accurate documentation to you is important, and we apologize for the runaround. Please submit a request at driveroadside.com/billing with the specifics you need, and our billing team will work to get you the correct receipt information as quickly as possible.
Great company
Would have liked a little earlier service but they did come when they said they would be there. He was very pleasant and polite.would not hesitate to call again great job
23 agosto 2025
Risposta di Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Risposta di Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
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