I love the machine, it’s perfect, allows me to make whatever drink I want and fizz it rather than than just having water as the only option to fizz and no electricity needed, it’s brilliant
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Drinkmate invited a review when I'm still awaiting for the product to arrive. You'd think they'd tie such requests to the delivery tracking. So far based on the courier reports, they are waiting for t... Leggi di più
I decided to try a Drinkmate machine after a friend recommended it. The online shopping was easy and quick. The delivery time was short. The product is one of the best things I have bought. It saves l... Leggi di più
A company is only as good as how it responds when something goes wrong—and Drinks Mate absolutely delivered. I had an issue with my order, and their customer service was excellent from start to finish... Leggi di più
Dettagli dell'azienda
- Distributore di bevande
- anche in
- Fornitore di acqua in bottiglia
- Fornitore di bevande gasate
- Fornitore di cibo e bevande (catering)
- Rivendita di bevande analcoliche
Scritti dall'azienda
At Drinkmate UK, we’re all about putting the fizz back into your drinks - literally. Whether it’s water, juice, wine, or even cocktails, our Drinkmate OmniFizz lets you carbonate just about anything, right at home. It’s easy to use, totally mess-free, and doesn’t even need electricity. Just fizz, sip, and enjoy. We’re proud to offer a more fun and flexible way to enjoy sparkling drinks without being locked into sugary sodas or boring flavours. Plus, with our CO2 Exchange Program, you can swap your empty cylinders for fresh ones and help reduce waste while saving a bit of money too. Based in the UK and backed by a global brand, we’re here to make your drink game a whole lot more exciting, one fizzy glass at a time. Whether you're a sparkling water lover or just want to experiment with new bubbly creations, we’ve got you covered.
Informazioni di contatto
Regno Unito
- contact@drinkmate.uk
- drinkmate.uk
3,8
Molto buono
88 recensioni
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Things went wrong. Drinkmate customer service made things right.
I put a lot of value in companies that deal properly when things go wrong. Drinkmate were very good to me when that time came.
I have a Drinkmate OmniFizz. I ordered some extra bottles. The expiry date was within a year of purchase (expiring much sooner than the bottle that actually came with the OmniFizz), which was annoying to say the least.
I emailed to complain and ask for resolution. Without going into specifics, they customer service was fast and extremely helpful. In the end, I didn't get the resolution I was after (bottles that have a much better expiry date) but they did give a very good alternative solution so I was very happy with them overall.
Not many companies I've dealt with have been so easy to deal with so thanks to whomever at Drinkmate helped me out.
1 maggio 2023
Non scritta su invito
Slow CO2 exchange service.
I keep 5 CO2 bottles so that I always have one full one when I’m exchanging 4 empties. However this latest time I returned bottles it took 5 days to be issued the return coupon (which I had to chase them for) and the order processing and shipping now takes another 6 days.
I think they need to change the way this services works to reduce replacement time.
Addendum: The CO2 was delivered in 4 days (including the weekend), and not as per DHLs shipping notification.
I still feel that there is room for improvement on the CO2 exchange system so that reorders can be processed with returns.
8 agosto 2022
Non scritta su invito
Prices are different and more expensive in the EU
I like the product but it sells for 79 UK pounds. In ireland where I was based it cost nearly 120 euro, and where I ended up buying it was 89 dollars.
It is a better mousetrap, but until they streamline their prices, and stop playing the FX game, people will go to sodastream which is cheaper.
2 aprile 2022
Non scritta su invito
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