This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Leggi di più
L'azienda ha risposto
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Leggi di più
L'azienda ha risposto
Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Leggi di più
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Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Leggi di più
L'azienda ha risposto
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stati Uniti
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always have my back with my constant illnesses whilst travelling. Very proactive and responsive with constant check ups. Made the hard part about travelling easier! Always answer all my questions. Thank you

Risposta di Dr.Galen - Online Health Consultation

Risposta di Dr.Galen - Online Health Consultation
As always, my experience was extremely positive. The level support and quality of care is amazing. I highly recommend Dr. Usman!

Risposta di Dr.Galen - Online Health Consultation
My experience with Dr. Galen and their team has been exceptional. From the very start, the professionalism and care I received were outstanding. A special mention goes to their chat operator – truly the best in the world! They were incredibly helpful, patient, and knowledgeable, answering all my questions quickly and clearly. Thanks to their support, my experience was smooth, reassuring, and stress-free. I highly recommend Dr. Galen and their amazing team

Risposta di Dr.Galen - Online Health Consultation
Fantastic experience with the service. Very easy to work with and timely, thorough and professional. I would highly recommend

Risposta di Dr.Galen - Online Health Consultation
Really helpful online service with good and prompt customer support.

Risposta di Dr.Galen - Online Health Consultation
Dr. Tatiana Atkins is a devil. She cheered on the death of Charlie Kirk online and she is employed by Dr. Galen. A bunch of devils these people are.

Risposta di Dr.Galen - Online Health Consultation
The attentiveness from the customer service that spoke with the doctor was amazing. I would recommend to anyone traveling and having to refill medication or with any medical problem. They seriously care about you. Thank you so much. Could not say enough kind words

Risposta di Dr.Galen - Online Health Consultation
She's very warm, it doesn't feel like it's a business but that she cares more than just the illness and I really love that.

Risposta di Dr.Galen - Online Health Consultation
The only thing to improve is the platform I think. But everything is already great.
Friendly and consistent communication is maintained throughout the consultation and process.

Risposta di Dr.Galen - Online Health Consultation
Everything works perfectly fine. Great team.
He was kind, compassionate, the experience was great. We did a zoom meeting and I was able to get the prescription I needed for myself and my daughter.
This service really is fantastic. I forgot my medication in the UK and they were able to arrange for me to see an online doctor right away and provide the prescription for Greece. I have also previously used the service while in Argentina and for UK needs when unable to see my GP.
Dr. Galen provides the most bespoke, reliable, and professional medical concierge service that guides patients with unique needs to medical specialists who will communicate with the patient with open mindedness and respect for his needs and these specialists will prescribe when necessary the appropriate medicine or treatment plan. I can attest to this successful model, time in and time out. I only use Dr. Galen, I highly recommend it.
I did like the communication and I did appreciate being, somewhat, kept in the loop - however, a full 11 hours did pass after attempting to speak with a progressional - mitigating circumstances were applicable but it isn’t sunshine and rainbows the other side, either!
Eventually got in contact with a doctor for some support, which was helpful and, all grumbling aside, it was on the same day so I can’t complain too much.
This platform helped me find a competent and trustworthy doctor who takes the time to properly understand my needs and arrange appropriate treatment when necessary. The support team are generally good. If you are from the UK and your doctor needs to prescribe you something, ensure you check in advance if they’re happy to do so via a handwritten prescription to post to you or via an electronic prescription system that’s valid in the UK such as Signature Rx, EEA Rx etc as the default prescriptions issued on the Dr Galen platform do not conform to the requirements for a valid UK private prescription. I brought this up a while ago when one of the UK doctors prescribed me a medication on the platform and the pharmacy refused the prescription as it was not valid - both myself and and the pharmacist emailed the platform at Dr Galen but they would not provide me with a fresh consultation or even ask the doctor concerned whether he could issue a paper prescription. I was never refunded etc so I am a little bit unhappy about that. However, all of my other dealings with the platform has been positive and I would recommend them, so long as you’re aware of the prescription issue in the UK. I’m hoping that by leaving this fair and balanced review, that it will compel the platform to look into this. However on a brighter note, I dealt with my usual Dr today and everything was smooth and the platform representative (Annie) was very prompt, helpful and professional.
Very helpful! Met all my needs! Easy site to use and very accommodating.
Very good customer support, first via the website or the app, then via WhatsApp. A real person, super-competent, guided me through everything. Appointment worked great as well.
Dr. Redi Kacerja was very professional. He showed concern. I highly recommend him
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