This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Leggi di più
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Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Leggi di più
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Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Informazioni di contatto
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stati Uniti
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
Informazione importante
4,6
Eccellente
312 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The team very helpful and responsive…
The team very helpful and responsive with facilitating the process of patient consultation the platform is also easy and user friendly.
12 gennaio 2026
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Ms. Isabelle,
Thank you for your kind feedback! We’re pleased to hear that you found our team helpful and responsive, and that the platform made the consultation process smooth and user friendly. We truly appreciate your trust in Dr. Galen and look forward to continuing to support you and your patients.
Great!
The dr was great ! Helpful , knowledgeable and efficient. I felt heard and he resolved my issue. Would use the service again !
9 gennaio 2026
Risposta di Dr.Galen - Online Health Consultation
Hi Deanna,
Thank you for your great feedback! We’re glad to hear that the doctor was helpful, knowledgeable, and efficient, and that you felt heard during your consultation. We truly appreciate your trust and look forward to assisting you again whenever you need us.
Excellent service
Excellent service! I was able to get my prescription in an appointment and other updated paperwork in another appointment. Efficient service!
23 dicembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi M C,
Thank you for your positive feedback! We’re glad to hear that our service was efficient and that you were able to get both your prescription and updated paperwork smoothly. We appreciate your trust and are always here if you need further assistance.
This is the only clinic I’ve been able…
This is the only clinic I’ve been able to trust and rely on. They’re always responsive and helpful.
23 dicembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Reply:
Hi Dana,
Thank you so much for your trust and kind words! We’re truly honored to be the clinic you rely on. Our team is always here to support you whenever you need care, and we appreciate your continued confidence in us.
Risposta di Dr.Galen - Online Health Consultation
Hi Kevin,
Thank you for your feedback! We’re glad to hear you received the help you needed quickly. We appreciate your trust and are always here if you need assistance again.
Good Doctors
Good Doctors. Good client support. Friendly and sincere Doctors assistants.
10 dicembre 2025
Risposta di Dr.Galen - Online Health Consultation
Hi Geri,
Thank you for your kind feedback! We’re happy to hear that you had a positive experience with our doctors and support team. Providing friendly, sincere, and reliable care is always our priority. We truly appreciate your trust in us!
I had a very good experience with the…
I had a very good experience with the doctor. He was friendly, patient, and he listened carefully to my symptoms. He explained everything clearly and made me feel comfortable. The consultation was fast and professional. I’m happy with the service and I would recommend this doctor to other people.
19 novembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Javier,
Thank you for sharing your experience! We’re delighted to hear that the doctor provided friendly, attentive, and clear care during your consultation. It’s great to know you felt comfortable and well supported. We truly appreciate your recommendation and trust in our service.
Okay okay okay
17 novembre 2025
Risposta di Dr.Galen - Online Health Consultation
Hi Ioan,
Thank you for your feedback! We appreciate you taking the time to share your experience. If there’s anything we can assist you with in the future, we’re always here to help.
It was great to get help so promptly…
It was great to get help so promptly and easily.
6 novembre 2025
Risposta di Dr.Galen - Online Health Consultation
Hi Gelli,
Thank you so much for your heartfelt feedback! We’re delighted to hear that Dr. Victor Nicolas Casafus provided such compassionate, attentive, and reassuring care during your consultation. We’re also glad to know his nurse was helpful and responsive throughout the process. Your kind words mean a great deal to our team, and we’re truly grateful for your trust.
Warm regards,
Dr. Galen Care Team
Dr Victor Nicolas Casafus
Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talking with him. I couldn't have found a better Doctor. His nurse is very nice too and is very helpful and responds immediately. Thank you.
12 novembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Gelli,
Thank you so much for your heartfelt feedback! We’re delighted to hear that Dr. Victor Nicolas Casafus provided such compassionate, attentive, and reassuring care during your consultation. We’re also glad to know his nurse was helpful and responsive throughout the process. Your kind words mean a great deal to our team, and we’re truly grateful for your trust.
Warm regards,
Dr. Galen Care Team
Great support and fast reply from…
Great support and fast reply from queries.
3 novembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi there,
Thank you for your feedback! We’re glad to hear that you found our support helpful and our responses fast. We appreciate your trust and look forward to assisting you again!
Warm regards,
Dr. Galen Care Team
Excellent resource for travelers
Prompt and helpful scheduling through WhatsApp. They had to schedule me with another doctor, and it worked out very well. Good communication throughout the appointment process, and the doctor was very helpful in getting me the right prescription in Sucre, Bolivia. He answered all of my questions and offered follow-up care.
3 novembre 2025
Risposta di Dr.Galen - Online Health Consultation
Hi Deegy,
Thank you for sharing your experience! We’re so glad to hear that our team was able to assist you promptly through WhatsApp and arrange the right doctor for your needs. It’s wonderful that everything went smoothly in Sucre and that the doctor provided clear guidance and follow-up care. We truly appreciate your trust in our service and are always here whenever you need support during your travels.
Warm regards,
Dr. Galen Care Team
Went from hard life to Hard Rod
Dr. Jenna Rodriguez was great. She asked questions and listened to what I had to say. She wrote me a prescription for my ED so I can be able to get my unit hard and have sex again. She saved my relationship. Thank you Dr. Rodriguez
1 novembre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Jeremy,
Thank you for sharing your feedback. We’re glad to hear that Dr. Rodriguez provided attentive and supportive care during your consultation. Our goal is always to offer compassionate, confidential, and effective medical support to every patient. We truly appreciate your trust in our service.
Warm regards,
Dr. Galen Care Team
Dynamic team and service is the best
Dr. Galen and his team has been my medical providers and advisors for six months now. Every consultation is timely, adequate, and knowledgeable. I leave feeling confident that my health concern is resolved and I've learned to trust the teams guidance. I will continue to use Dr. Galen and look forward to the next time.
Traci C.
27 ottobre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Renee,
Thank you so much for your thoughtful and detailed feedback! We’re truly grateful for your continued trust over the past six months. It’s wonderful to know that our team’s care and guidance have given you confidence and clarity with each consultation. We’ll be here whenever you need us, and we look forward to continuing to support your health journey!
Risposta di Dr.Galen - Online Health Consultation
Hi there,
Thank you for your feedback! We appreciate you taking the time to share your experience and hope everything went smoothly. If there’s anything more you’d like to add, we’d love to hear it!
Warm regards,
The ease of getting an appointment so quickly.
They jumped through the hoops for me so I didn't have to swim my way through multiple phone calls and people who really don't care about someone's situation.
21 ottobre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Kim,
Thank you for your kind words! We’re so glad to hear that our team could make the process quick and easy for you. We understand how important it is to have support when you need it most, and we’re always here to help.
Warm regards,
Was having a health issue and couldn’t…
Was having a health issue and couldn’t really go out for a consultation. Dr. Galen was the best choice! Had a quick online consultation and got the diagnosis and medicine prescription I needed!
20 ottobre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Aastha,
Thank you for sharing your experience! We’re so glad to hear that our online consultation made things easier for you and that you received the care and prescription you needed promptly. We truly appreciate your trust and kind words!
Warm regards,
They always find a doctor that will…
They always find a doctor that will help me where ever I go. It’s so efficient and effective
15 ottobre 2025
Risposta di Dr.Galen - Online Health Consultation
Hi Daniel,
Thank you for your wonderful feedback! We’re delighted to hear that our service has been efficient and helpful for you wherever you travel. We truly appreciate your trust and look forward to continuing to support your health needs.
Warm regards,
Very Satisfied with the Telemedicine Service ******
I had a Wonderful Experience with Dr. Galen’s Online Consultation. The APP is easy to use, connects you to Doctors Worldwide, and delivers Trusted, Reliable Care. Dr. Tiago 🇵🇹 gave Exceptional Care, and Annie’s Customer Service was outstanding.
❤️ Truly exceeded my expectations!! Highly Recommended to everyone 👍
2 ottobre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Rute,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Dr. Tiago and that Annie’s support made it even better. We’re proud to know our platform helped you connect easily and receive trusted care. Your kind words and recommendation mean a lot to our entire team!
Always a great experience
Always a great experience! Easy and stress free! Highly Recommend!!!
4 ottobre 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Hi Rachel,
Thank you so much for your continued trust and kind words! We’re so glad to know every experience with us has been easy and stress-free. Your recommendation means a lot to our team!
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