This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Leggi di più
L'azienda ha risposto
Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Leggi di più
L'azienda ha risposto
Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Informazioni di contatto
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stati Uniti
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
Informazione importante
4,6
Eccellente
312 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
fast and efficient
The appointment with the doctor was fast. And efficient and took care of all my needs.
4 agosto 2025
Non scritta su invito
Its a great experience
Its a great experience. Love that I get the chance to help patients.
1 agosto 2025
Non scritta su invito
Simple and understanding
Simple, and we’re eager to help when I needed it.
27 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Alyssa, This truly means a lot, thank you. Sometimes, all someone needs is to feel heard and supported, and we’re really glad we could be there for you when it counted. Your words remind us why we do what we do.
Very helpful doctor
Very helpful doctor
Im travelling eastern Europe it was Saturday and all other doctors were unavailable in my area.
Very quickly seen to and very helpful with any questions and aftercare was excellent. Would highly recommend
26 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Darren! We’re really glad we could be there for you when you needed help the most, especially while traveling. It means a lot to know you felt supported and cared for. We’re always here for you, anytime, anywhere. Wishing you safe travels and good health always!
I’m so happy to have found this ap I…
I’m so happy to have found this ap I will recommend to anyone doctor were great I will def use it again this ap
25 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your lovely words, Valentino! We’re really happy to know you felt cared for and had a good experience with our doctors. It means a lot that you’d recommend us. We’ll always be here whenever you need us again.
Fui atendido de forma rápida e…
Fui atendido de forma rápida e competente. Com certeza voltarei a utilizar o serviço de consulta online mais vezes.
21 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Merci pour votre message. Nous apprécions sincèrement la confiance que vous accordez à nos services. Nous comprenons que votre temps est précieux et nous vous remercions de votre patience pendant que nous nous efforçons de vous fournir une formation pertinente, claire, efficace et utile.
Risposta di Dr.Galen - Online Health Consultation
We’re so glad to hear that everything was perfect! Your kind words truly brighten our day. If there’s anything more we can do for you, we’re always here to help!
This service is incredible
This service is incredible! Fast, easy and I was supported the entire time on WhatsApp! Doctor was so incredible, took the time to properly listen and was very present. Amazing that it was on a Sunday also! Will always be using this moving forward!
13 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Vicky! We're truly touched by your feedback and so glad to hear that your experience with us was fast, smooth, and supportive especially on a Sunday! Our team, including our doctor who assisted you, is deeply committed to being present, attentive, and available when you need us most.
Knowing that you'll continue using our service means the world to us. Thank you for trusting us, it’s an honor to be part of your health journey.
They are great and work fast
They are great and work fast. Annie helped me so much. I appreciate the entire service.
12 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your lovely message! We’re really glad to hear that you had a good experience and that our team was able to help quickly. We truly appreciate your kind words and are always here if you need anything in the future.
Great when you’re in a pinch or restricted for time
There was a little back and forth and some confusion around the healthcare procedures in Canada. But once it all got sorted out everything worked out fine.
I will say that the response time from drgalen was immediate each and every time I reached out. That was appreciated.
10 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your honest and helpful feedback, Allie! We’re glad to hear that our service was helpful when you were short on time. We appreciate your patience with the back-and-forth healthcare procedures can vary by country, and we’re always working to make things as smooth as possible.
It’s great to know our team responded quickly each time that means a lot to us. We're always here if you need anything in the future.
I was out of town with my adult…
I was out of town with my adult daughters and my youngest got sick with strep right after we got here. She had been sick for 4 days. I tried another online service but they couldn’t do anything because I was in Michigan. Dr Galen website was amazing. They were able to call in antibiotics to the local pharmacy here in Michigan. I highly recommend them
9 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you from the bottom of our hearts for your kind words, Taylor. It means so much to know that you felt truly cared for, not just as a patient, but as a person. That’s what we aim for every day: real connection, real support, and care that goes beyond just a consultation. Your trust and recommendation mean everything to us. We’re here for you anytime you need us.
Amazing customer service and attention…
Amazing customer service and attention and care for your needs. Highly recommend.
9 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Wow, thank you so much for the kind words! It really means a lot to know you felt cared for and supported. That’s exactly what we hope every patient experiences. We’re so glad we could be there for you.
Thanks again for the recommendation, we’ve got your back anytime you need us!
She squeezed me in at short notice very…
She squeezed me in at short notice very kind
9 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thanks so much for your kind message, Clarke! We’re really glad that our certified doctor was able to fit you in on short notice. That kind of kindness and care is what we always aim for. Happy to know you had a good experience!
Customer service was excellent great…
Customer service was excellent great help getting my meds thank you guys
6 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Nick! We’re really happy to hear that our customer service team was able to help you get your meds without any hassle. That’s what we’re here for, and it means a lot to know it made a difference for you.
Risposta di Dr.Galen - Online Health Consultation
Thanks so much for your kind words, Jim. We’re really glad to hear you found the service quick and easy. That’s exactly what we try to do, make things simple and helpful for you. We’re here anytime you need us again.
The rep was incredibly kind and helpful…
The rep was incredibly kind and helpful especially when there was an issue with my script going through. They stuck with me throughout the entire process
5 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for sharing this, it honestly made our day. We know how frustrating it can be when there’s a hiccup with something as important as a prescription, and I’m really glad our team could stay by your side through it all. That’s exactly why we’re here, not just to offer consultations, but to make sure you’re never left figuring things out alone. It means a lot to us that you felt supported.
Mission accomplished
I was a little skeptical at first about using Dr. Galen’s services, but I am grateful I did. The services were prompt and efficient. The customer service is outstanding.
It was the best money spent.
S.Keller
3 luglio 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Dear S. Keller, Thank you so much for your kind words and for giving Dr. Galen a chance. We created this service to help people like you especially when getting an in-person doctor’s appointment feels difficult or delayed. I’m truly happy to see that you experienced exactly what we set out to do.
Your feedback means the world to us, and it’s incredibly rewarding to know that you found our service prompt, efficient, and worth it. We’re always here to support you with consultations, prescriptions, or medical certificates whenever you need.
I have used Dr galen on the go 3 times…
I have used Dr galen on the go 3 times while traveling and they have helped solve my issues everytime the same day.
5 giugno 2025
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your kind message!
We’re really glad to hear that we could help you while you were traveling. It’s great to know your issues were solved quickly each time, that’s exactly what we aim for.
Thanks again for trusting us. We’re always here whenever you need us!
Risposta di Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Miljana!
We’re really happy to hear you had a great experience. Your support means a lot to us. We’ll always be here when you need us!
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