Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I purchased some boots with dream pairs(website)the same day that were delivered a place a return order because the boot where to big & long. They never got back with me in regards my return until I c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Probably the best customer service I've experienced. An initial order of (beautiful) Burudani slingback heels had an issue with a strap that slipped down. I reviewed, noting this, and heard back almos... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Bought kids shoes which fell apart completely after two months. Holes in the sides showed up after a month of light to moderate use. By the second month the body of the shoe was separating from the... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I've gotten two pairs of shoe from this company so far. One was a pair of slide on summer flip flops with a super cushy sole and another is a pair of cozy slippers with sherpa like material and a har... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe

Scritti dall'azienda

Shop DREAM PAIRS,Bruno Marc,TOETOS,nortiv8 Shoes online with Free Shipping! Comfortable stylish pumps,flats,boots,sandals,sneakers,heels,oxfords and wedges with discount prices,Enjoy a large selection every day! We put customer satisfaction as our top priority, and with that being said, we're 100% committed to providing you with the very best of service. If you have any questions about products, issues relating to warranty, or product defects, please feel free to contact us. We are always at your service, ready to solve your problems. ------------------------------------------- 📱 Contact Us Live Chat: Mon–Fri (PST) Link: https://www.dreampairs.com/pages/contact-us 00:00 AM–8:00 AM & 9:00 AM–12:00 PM Email: support@dreampairs.com Available 24/7 (Sun–Sat) Phone: +1 609-831-4566 Phone Hours: Mon–Fri (EST) 9:00 AM–8:00 PM]


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

152 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely love this company

Absolutely love this company, always has a variety of cute shoes, boots, sandals and slippers. My daughter just got a cute pair of boots. They fit true to size an our adorable. Made from quality material an super soft to wear. She all set for winter,

24 novembre 2022
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Risposta di Dreampairs

Hi Amanda,

We’re so glad to hear that you love our shoes. We're thrilled that it met your expectations! Looking forward to your next visit.

Valutata 1 stelle su 5

Really disappointed with my order

Update to below: emailed Dream Pairs, returned the order. Was informed they would track my return and refund me within 3 to 5 days of receipt. The communication from this company ceased at this point. I had proof they had my returned order, and a photo showing it in their warehouse. I needed to open a case with PayPal to get a refund, this was escalated after Dream Pairs failed to respond and the case closed in my favour. I returned via Royal Mail tracked 48, at a cost of £5.95 to return the 3 pairs of shoes I ordered.

Really disappointed with my order. The sizing runs very small. I ordered the same size I wear in other brands and the Dream pairs shoes and boots were very tight, at least a full size too small. Also, for the price I expected better quality. Its also the first time I have had to email a company to request a return, I am waiting to hear back at this time. I am in the UK and distance selling regulations apply. Wouldn't order from this company again. Shoes look nice on the website but the ones I received looked cheap and had thin very soles.

30 novembre 2022
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Risposta di Dreampairs

Hello Cas,

Thank you for bringing this issue to our attention.

To offer you the best solution, we'd like you to contact our customer support team either via email contactus@dreampairshoes.com or reach out to our livechat on https://www.dreampairshoes.com/ for a instant reply.

We hope to hear from you soon, so we can get you taken care of.


Best Regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

AMAZING SHOES

As a shoe addict, of many years,I can honestly say dream pairs is one of the best stores I've ever shopped with! Amazing quality shoes, fitting is great, delivery was the speediest, AND they're all very lovely people! Great customer service! Thank you for my shoes; I'm happy I chose you! ☺️

28 novembre 2022
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Risposta di Dreampairs

We're pleased to know that your experience with us was a good one! Thank you for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

Valutata 5 stelle su 5

Honest review from a mama with gremlins.

Honestly, I cannot speak highly enough of this brand. These shoes are DURABLE. I have washed them. They did not retain smell. At all. Literally the only affordable brand of shoe that had an all black tennis shoe for my childrens school uniforms. I searched at least 1,000 random shoe brands by the way. Some were just so sketchy you couldn't trust it at all. I trust this brand 100%. Adult shoes are also the most comfortable shoes and unique!!! I have boots with a freakin' pocket!!!

27 novembre 2022
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Risposta di Dreampairs

Dear Leanna,

Thank you so much for taking the time to leave such a fantastic review about your recent shopping experience with us! We’re thrilled to hear that you enjoyed our products. Your feedback is invaluable, and it motivates our team to continually strive for excellence.

Thanks again for your support, and we look forward to serving you again soon!

Warm regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

We love our Dream Pairs shoes

I own a couple pair of shoes from this company, and my daughter has a couple of pair as well. We love the brand! Our shoes are comfortable and very stylish. I have a pair of house shoes and they are so soft and comfortable. The latest pair I got for my daughter was dress shoes. She loves them. They don't hurt her feet and they are so adorable. We love Dream Pairs!

26 settembre 2022
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Risposta di Dreampairs

Thank you, Keisha, for the amazing review! We put in the work to keep you and all of our customers happy. We hope to see you again. Have a nice day ahead!

Valutata 5 stelle su 5

Absolutely 💯 love

My granddaughter absolutely loved her little combat boots. So cute easy on and easy off. Easy to walk in and very sturdy and comfortable.

7 ottobre 2022
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Risposta di Dreampairs

Hi Angela,

We’re so glad to hear that you love our shoes. We're thrilled that it met your expectations! Looking forward to your next visit.

Valutata 5 stelle su 5

Dream Pairs

I own two pairs of shoes from Dream Pairs and they are both very high quality. The first pair are women’s tennis shoes and they are so comfortable and stylish. I also just received a pair of water shoes for my daughter. The water shoes are black and gray, very durable, and have an easy to close strap.

1 ottobre 2022
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Risposta di Dreampairs

We're pleased to know that your experience with us was a good one, Danielle! Thank you for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

Valutata 5 stelle su 5

Great kids shoes!

Great kids shoes that are comfortable and stylish yet durable for the outdoors! They fit well and had a nice foot bed that was supportive. I like that they come in many colors and sizes!

2 ottobre 2022
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Risposta di Dreampairs

Hi Kim,

We’re delighted to know that our shoes meet your expectations! Your kind words mean the world to us.

Looking forward to your next visit.

Warmest regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

These shoes are amazing!

I absolutely love these shoes! Every pair of Dream Pairs shoes that I have purchased have been high quality, beautiful, and most importantly, COMFORTABLE!

26 settembre 2022
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Risposta di Dreampairs

We're pleased to know that your experience with us was a good one, Remmusp! Thank you for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!

Valutata 5 stelle su 5

my 1st pair ankle…from dreampairs

I recently purchased my 1st pair ankle boots from dreampairs and was excited. The style, value, arrival time empressed me , even the quality was top notch 💯👍🏽

27 settembre 2022
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Risposta di Dreampairs

Hi Brenda,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your shoes. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

From all of us at Dream Pairs family, we look forward to seeing you again soon!

Valutata 4 stelle su 5

I got the dream pair toetos an they…

I got the dream pair toetos an they were very tight on my feet I am a 6.5 an thats what I ordered I could go up a size they felt great on my feet except to tight

27 agosto 2022
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Risposta di Dreampairs

Hi Michele,
We really appreciate you taking the time to share your feedback. Your words are highly valuable to us. We will continue to further improve our product and provide better service for our sincere customers like you.

Valutata 5 stelle su 5

Your place to go for fashionable, comfortable shoes

I ordered a pair of women's flats shoes from #DreamPairs and I love them. They have a padded insole which makes it feel like you are walking on air. This is my second purchase from #DreamPairs and they are now my go to store for shoes that are comfortable and fashionable. Their customer service reps are friendly, very helpful, knowledgeable, and go the extra mile to satisfy their customers.

18 agosto 2022
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Risposta di Dreampairs

Hi Pamela,

We couldn’t be happier to read your 5-star review about our shoes! Your kind words about our product quality and customer service mean the world to us.

Thank you for your continued support, and we can’t wait to see you back soon!

Best regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

I am a member of the Super User Program…

I am a member of the Super User Program & I just received my first pair to review. I received black House Fluffy fuzzy memory foam slip ons & I love them! They are so soft & the flip flops with memory foam are so comfortable. I would highly recommend these slippers. My only negative is that they are made in China,

26 marzo 2022
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Risposta di Dreampairs

Dear Kathie,

Thank you so much for taking the time to leave such a fantastic review about your recent shopping experience with us! We’re thrilled to hear that you enjoyed our products. Your feedback is invaluable, and it motivates our team to continually strive for excellence.

Thanks again for your support, and we look forward to serving you again soon!

Warm regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

What a fabulous company to participate…

What a fabulous company to participate with, when I became a member , I was allowed to pic my first pair, I received them almost immediately, and after wearing them I gave my feedback, this company is a 5 star company and I'm honored to be a member, if you love shoes and want to enjoy participating join Dream Pairs Shoes , I definitely recommend them 100/ per cent

23 marzo 2022
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Risposta di Dreampairs

Hi sheri,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your shoes. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

From all of us at Dream Pairs family, we look forward to seeing you again soon!

Valutata 3 stelle su 5

Pretty shoes- Bad Return Policy

They have some pretty shoes, but you will have to pay for return shipping if they don't fit or you don't like them. They claim that they will pay for return shipping if you are exchanging for a different size, but this is not true. I was told that I had to pay for shipping to return the shoes and place a new order for a different size. I have found that they run a little large. I have not tried the smaller size to see if they fit properly because I don't want to pay for shipping again if they don't.

15 marzo 2022
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Risposta di Dreampairs

Hello Jill,

We really appreciate you taking the time to share your feedback. Your words are highly valuable to us. We will continue to further improve our product and provide better service for our sincere customers like you.

We're sorry for the inconvenience our return process has caused you. We will forward your suggestion to the relevant team. To make the return process more convenient for our customers, we will optimize our returns process in the future.

Sincerely,
Dream Pairs Customer Care Team

Valutata 2 stelle su 5

They sent me the wrong size and then…

I ordered 2 different shoes. They sent me the wrong size for one of them and then tried to finagle my refund, which is ridiculous. I protested and they gave me a full refund for that incorrect item, but I shouldn't have to fight to get my money back. However, when they do send the right size, it's a good value. I wouldn't order from them again though because I can't trust their operations and customer service. I literally almost got robbed.

10 novembre 2021
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Risposta di Dreampairs

Hello!

Thanks for your feedback. We understand how frustrated when receiving the item in wrong size.

Normally we would rectify the situation after confirming the issue. Maybe there was some misunderstanding.

To ensure you have a great shopping experience, we would like to send you a new pair without charging you! You can easily be in touch with us either by emailing at contactus@dreampairshoes.com
or calling +1 (424) 275-9089 Monday - Friday, 11:00am - 6:00pm PST.

We hope to hear from you soon.


Best Regards,
Dream Pairs Customer Care Team

Valutata 1 stelle su 5

Bought kids shoes which fell apart in two months.

Bought kids shoes which fell apart completely after two months. Holes in the sides showed up after a month of light to moderate use. By the second month the body of the shoe was separating from the rubber rendering them unusable.

Sent an email regarding the poor quality assurance, but they never bothered to respond.

4 maggio 2021
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Risposta di Dreampairs

Hi Adam,

Thanks for your feedback. We are truly sorry to hear about your experience with our product.

We appreciate you bringing the issue to our attention. We try to take every precaution to ensure that every shoe meets our quality assurance, but it clearly didn’t work this time. We have passed your feedback on to the manufacturer for quality reinforcement.

May I know which email address did you send email to? We tried to search your name in our email database but to no avail. If we received your email, we would have responded to you.

Could you allow us a chance to rectify the situation for you? We will do whatever it takes to get you taken care of. You can easily send an email to our support team via contactus@dreampairshoes.com. We would respond within 24 hours.

Look forward to receiving your message. We will offer you a satisfactory solution.

Take care and stay safe!

Best Regards,
Dream Pairs Customer Care Team

Valutata 1 stelle su 5

I can't believe I'm posting this over…

I can't believe I'm posting this over $9.13, I don't care if it's a dollar; you're still stealing money off my PayPal account! On July 7th Dream Pair took this amount. This is there email & ID on EBAY BE AWARE (they take money with no purchase off paypal); topshoesusinc (37116). I sent screen shots and they still ignoring me and unable to contact Ebay by phone yet. I ordered 2 pairs of there cheaply made shoes totaled $36.43, open 1 pair sent both back. They refunded me those two pair I ordered on June 20th. Received a email from PayPal for transaction for $9.13, I didn't authorize on July 7th! Why are you people stealing money from my account, it's still attached to my credit card.

8 luglio 2020
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Risposta di Dreampairs

Hi Malisa,


Thank you for taking the time for this review. We really apologize for what happened.
We can totally understand how frustrated when you found your PayPal account was debited.
There must be some misunderstanding. As a seller of integrity, we put customer satisfaction as our top priority as always.

Could you allow us a chance to rectify the situation for you? We will do whatever it takes to get you taken care of. You can easily reach out to us via contactus@dreampairshoes.com.

Look forward to receiving your message. We will offer you a satisfactory solution.


Best regards,
Dream Pairs Customer Care Team

Valutata 5 stelle su 5

I love these sandals and think they are…

I love these sandals and think they are adorable. I am a standard size 7, with a normal width. These fit me fine and have been comfortable so far. If you have a wide foot or a thick foot, these might not be the shoe for you.

These shoes are also quite flat. This is not a problem for me, but if you require arch support, these are probably not for you.

I want to buy a second pair because they are that cute and comfy!I highly recommend these if you don’t want to spend so much money. Quality is good and you won’t break the bank.

4 luglio 2019
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Risposta di Dreampairs

Hi Jerry,

Thank you for that awesome review! We are glad that you love the shoes. Your feelings and honest feedback motivate us to make Dream Pairs even better for you and other customers. We are constantly working on offering quality products for our customers.

Thanks again for shopping with us on dreampairshoes.com. Stay safe.


Best regards,
Dream Pairs Customer Care Team

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