I reached out to their team with some questions about privacy and they were super helpful. They were respectful, they responded quickly, and answered all of my questions. I wish that all vendors had p... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I reached out to their team with some questions about privacy and they were super helpful. They were respectful, they responded quickly, and answered all of my questions. I wish that all vendors had p... Leggi di più
L'azienda ha risposto
Over my time at boardriders, we onboarded dot digital about halfway through. Dot digital onboarding was seamless. the onboarding team were very efficient and skilled with handling briefs and building... Leggi di più
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We've been partnered with DotDigital for many years. Their solution has always delivered what we need, in an easy to use and simple way. We find it's very quick and easy to bring new colleagues up t... Leggi di più
L'azienda ha risposto
After having going through general auditing at my company, it’s been an absolute freeze when needing answers and support from Dotdigital. This happened because Jonathan Jones (goes by Jay) Wit... Leggi di più
L'azienda ha risposto
Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships. We’re headquartered at London Bridge, UK with 450+ employees helping customers across the world including the UK, US, Europe, and JAPAC regions. We’re proud to be the world’s first carbon-neutral marketing automation platform, and we hold ISO14001, ISO 27701, and ISO27001 certifications.
No.1 London Bridge, SE1 9BG, London, Regno Unito
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The platform has experienced some minor issues and could benefit from enhancements. However, the team, especially our account manager, provides outstanding support, and their customer service is impeccable. The platform's capabilities are impressive, and we are eager to see the ongoing developments.

Risposta di Dotdigital
Amit gave us a very informative and educational demo illustrating the power of dotdigital, its features and how it can benefit our business. Incredibly helpful and is always there if you need anything.

Risposta di Dotdigital
Great experience overall using the platform. Set up was very easy and ample training was provided by Anna and we have continued support from Amit, our account manager, moving forwards. I think the only improvements could be made to the email design area as this isn't as intuitive as some other platforms - minor niggle though as the platforms capability has been fantastic.

Risposta di Dotdigital
The webinar was very good and useful! Was somewhat quick paced and would be helpful if there was one more targeted for beginners on GDPR rather than just an update. Helpful that it was recorded though.

Risposta di Dotdigital
Sean was really proactive, helpful and friendly - great service, thank you:)

Risposta di Dotdigital
Our experience with DotDigital so far has been excellent. The platform is straightforward to use and the Live Chat feature is ideal for any queries, with staff always on hand to assist. Our Account Manager; Imran Jilani has been particularly helpful and quick to respond when we've had questions about our account.

Risposta di Dotdigital
Great customer service and response time. I would recommend using Dotdigital.

Risposta di Dotdigital
Our account manager is very quick to respond with support and detailed guidance, specific to requests and to best exploit the platform.

Risposta di Dotdigital
After using the platform for 2+ years the standard of support received by our account manager Freddie is excellent. Always available to assist us and provide us with a wealth of knowledge and insight that help us to improve. Coupled with this, the constant evolution of the platform makes Dotdigital a leader in the market.

Risposta di Dotdigital
Great service from both support and sales. Product does exactly what we need with digital marketing. Would recommend.

Risposta di Dotdigital
As a fast-growth company we try new things regularly and the support team at dotdigital are always available with helpful advice.

Risposta di Dotdigital
Providing a strong partnership to Aryza. Great service and strategic support.

Risposta di Dotdigital
Great platform and support team.
We've been with DotDigital for 12m now and can't speak highly enough about the company. The platform gives me everything i need and the team are always there to support and assist if needed.

Risposta di Dotdigital
We've worked with Dotdigital for over 5 years; the platform is very easy to use with great plug-in features, and the account management team are very responsive and knowledgeable.

Risposta di Dotdigital
Lots of useful features including landing page builder and customer communication tools. Helpful support / account management team.

Risposta di Dotdigital
We started working with Dotdigital in August 2023, we needed to change ESPs quite quickly and they were up to the task, responding quickly and finding solutions to our challenges. The whole team has been supportive, they respond quickly to our questions and are invested in our success. Special shout-out to Jeri and Ashley, it has been a pleasure working with them.

Risposta di Dotdigital
We've been using DotDigital for over 2 years and it's working very well for us. Ashley Warner has been absolutely fantastic to work with. No question is too difficult and he gets back to you immediately. Thanks for all your help Ashley, especially with the privacy policy.

Risposta di Dotdigital
I got in touch with the team via the web chat which was great. I was then put in direct contact with our account manager. Thank you

Risposta di Dotdigital
Sean at Dot Digital was fantastic - extremely proactive and switched on. Have been very impressed by my experience so far - long may it continue!

Risposta di Dotdigital
A must have in digital marketing!
The team at Dotdigital are fantastic - Sean our account manager was very friendly and informative.

Risposta di Dotdigital
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