Super excited to see my weight loss journey. Was very impressed how simple this was yet how the DR took my medical and health needs of utmost importantance. Thorough look at all my health issues. Mic... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very sketchy. Wanted a prescription, got it. The telehealth pharmacy they hooked me up with was reluctant to give pricing information after I received my prescription... And when I did get that info i... Leggi di più
L'azienda ha risposto
Reliable, very fast and easy service! Everything handled with the care of the customer with proper medical explanations and guidelines. Thank you very much!!
L'azienda ha risposto
Very kind people. Lots of information. Answered my questions . Assessment was quick so far so good. I dont get my medicine for 3xweeks I wish I could start sooner
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Dettagli dell'azienda
Scritti dall'azienda
DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.
Informazioni di contatto
Canada
- doou.ca
4,4
Eccellente
426 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Très bon service et très rapide pour l'acceptation mais la livraison toujours pas reçu
Très bon service et très rapide pour l'acceptation sauf je suis supposé de recevoir mon colis le 30 oct et il est 20h et toujours rien. Grrrr
28 ottobre 2025
Non scritta su invito
Risposta di DooU
Bonjour Jinny,
Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que vous avez trouvé notre service rapide et efficace. Chez DooU, nous faisons tout notre possible pour offrir une expérience fluide et agréable à nos membres.
Nous avons hâte de continuer à vous accompagner dans votre parcours de santé et de bien-être, et restons toujours disponibles pour répondre à vos questions ou vous aider si nécessaire.
Fast efficient and available for any…
Fast efficient and available for any questions or concerns.
27 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Claudette,
Thank you for your kind feedback! We’re so glad to hear that you found our service fast, efficient, and helpful for any questions or concerns. At DooU, we strive to provide timely support and make your health and wellness journey as smooth as possible.
We look forward to continuing to support you every step of the way!
So easy to get in touch and stay in…
So easy to get in touch and stay in touch, whether you're a computer geek or a "gotta use a phone" person
26 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Terri,
Thank you so much for your kind words! We’re thrilled to hear that you found it easy to get in touch with us and stay connected, no matter which device you prefer. At DooU, our goal is to make accessing support and guidance as seamless as possible, whether you’re a tech enthusiast or someone who prefers simplicity.
We’re committed to providing a smooth and supportive experience at every step of your health and wellness journey.
Thanks again for your feedback — it means a lot to us!
Risposta di DooU
Hi Darlene,,
Thank you for your feedback! We understand that starting a new health or weight loss journey can feel uncertain. If you have any questions or would like guidance on next steps, our team is always here to help and provide support.
We’d be happy to walk you through the process so you can feel confident in your choices.
Risposta di DooU
Hi Maude,
Thank you for your kind feedback! We’re thrilled to hear that you found our platform easy to use and that you’re enjoying our products. At DooU, our goal is to make your health and wellness journey as seamless and supportive as possible
Rapide et efficace
Vous avez été vraiment rapide, et c’est simple pas des millions de choses à remplir comme d’autres sites
23 ottobre 2025
Non scritta su invito
Risposta di DooU
Bonjour Melissa,
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que notre service a été rapide et simple à utiliser. Chez DooU, nous faisons de notre mieux pour rendre le processus facile et sans complications pour nos membres.
Nous sommes impatients de continuer à vous accompagner dans votre parcours de santé et de bien-être !
It was quick and easy to get my…
It was quick and easy to get my prescription to start my weight loss journey!
22 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Lourdes,
Thank you for sharing your experience! We’re thrilled to hear that the process to get your prescription was quick and easy. Our goal at DooU is to make starting your weight loss journey as smooth and stress-free as possible, while providing the support you need every step of the way.
We’re excited to continue supporting you on your journey toward your health and wellness goals!
Quick and Efficient
Questions were relatable, service was quick, potential for additional support was granted. Overall great experience so far.
21 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Cheryl,
Thank you for your feedback! We’re glad to hear that the questions were relevant, the service was quick, and that you felt supported. We look forward to continuing to provide you with a great experience on your journey.
I recently came across your promotion…
I recently came across Doou’s promotion. There were some misunderstandings regarding the bill. So I contacted their customer service. They’ve explained me everything very well. After that I got a very positive experience. If you are determined to lose weight. Contact Doou’s customer service. They will explain your everything. Then you can go ahead with your choice.
19 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Diana,
Thank you for reaching out and sharing your experience. We sincerely apologize for the confusion and stress this situation has caused. We completely understand how upsetting this must have been, especially during such a challenging time.
We truly appreciate your trust and feedback, and we are committed to handling this with fairness and care. Our team tried to contact you but was unable to reach you. Please let us know a convenient time for us to connect, or you can reach out to us directly at support@doou.ca
.
We are here to support you.
Risposta di DooU
Hi Emilie,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you had a great experience with DooU.
We’re committed to supporting you every step of the way in your health and wellness journey, and your feedback helps us ensure that we’re meeting that goal.
Thank you again for trusting us. We look forward to continuing to support you.
Very user friendly and easy process.
16 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Sophie,
Thank you for sharing your feedback! We’re so glad to hear that you found the process user-friendly and easy. Making our platform simple and seamless for our members is something we take pride in, and it’s wonderful to know that it made your experience positive.
We’re committed to continuously improving and supporting you every step of the way on your health and wellness journey.
So far I am impressed with DooU
Edit: I’ve been using DooU for 3 months now, I have no complaints! I’ve had to ask them to change my dosage a few times and they are very quick about it and let you make that decision for yourself which is important to me. Highly recommend DooU as a provider. I’m also really loving their partner pharmacy! Both are great
So far I am impressed with DooU. I’ve had to email customer service a couple times with questions and they reply in a timely manner and are very helpful. I don’t have time to go and sit in a doctors office, so I appreciate the ease of your services. In 2 weeks I have been on this medication, I have completely changed my eating habits and my lifestyle. This medication is life changing and I can’t thank you enough
15 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Sherri,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been responsive and helpful, and that our services have made your health journey more convenient. It’s wonderful to know that in just two weeks, you’ve already seen positive changes in your eating habits and lifestyle.
Your kind words about the impact of the medication mean a lot to us — supporting members in achieving meaningful, life-changing results is exactly why we do what we do. We’re so glad we could be part of your journey and look forward to continuing to support you every step of the way.
Thank you again for trusting DooU!
Good stuff indeed
15 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Thomas,
Thank you for your feedback! We’re glad to hear that you’re enjoying the service and finding it helpful. Your support means a lot to us, and we’re excited to continue assisting you on your journey!
Seems Iike a scam - no support or real people
Automatically started billing and prescribing before any actual outreach or discussion. Seems like a scam - can’t get a hold of anyone for support either. Will likely have to file a chargeback.
15 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Joseph,
We’re sorry for the frustration this has caused. To provide a seamless experience, prescriptions are shared with our partner pharmacy once issued, ensuring you receive your medication on time. Our team did try to reach out but was unable to connect with you.
Please let us know a convenient time to contact you, and we will be happy to resolve this issue. You can also reach us directly at support@doou.ca
.
Thank you for your patience, and we look forward to assisting you.
Risposta di DooU
Hi Jim,
Thank you for sharing your progress! It’s great to hear that you’ve started making positive changes, like eating less. Small steps like these can have a big impact over time, and we’re excited to support you on this journey toward your goals.
Remember, our team is here to provide guidance, tips, and encouragement whenever you need it. Keep up the great work — every step forward counts!
Risposta di DooU
Hi Labonte
Thank you for taking the time to share your experience! We’re delighted to hear that you found our service fast and efficient. Providing a seamless and effective process for our members is something we take great pride in, and your feedback reassures us that we’re on the right track.
Our team is always here to support you every step of the way, whether it’s answering questions, guiding you through your journey, or ensuring you have everything you need for success. Your trust means a lot to us, and we’re excited to continue supporting you on your path to achieving your goals.
Service rapide et sans tracas
Service rapide et sans tracas. Le suivi est régulier et clair.
10 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Jesse,
Merci pour votre retour ! Nous sommes ravis d’apprendre que vous avez trouvé notre service rapide et sans tracas, et que le suivi était régulier et clair. Notre objectif est toujours de rendre le processus fluide et de soutenir nos membres, et c’est merveilleux de savoir que nous y sommes parvenus pour vous.
Nous apprécions votre confiance en DooU et sommes impatients de continuer à vous accompagner dans votre parcours !
Risposta di DooU
Hi TA,
Thank you for your feedback! We’re glad to hear that you found the process simple and clear, and that the doctor was able to explain all the steps thoroughly. Making sure our members feel informed and confident at every stage of their journey is very important to us.
We appreciate your trust in DooU and are always here to support you along the way!
Amazing and fast service
Amazing and fast service. Love how she went into details about what I should be doing in my weight loss journey
8 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi Bianca,
Thank you so much for sharing your experience! We’re thrilled to hear that you found our service amazing and fast. It’s wonderful to know that the detailed guidance provided during your consultation helped you feel confident and supported in your weight loss journey.
Our team takes pride in offering personalized advice and thorough support so that every step of your journey is clear, manageable, and effective. Your enthusiasm and commitment make a big difference, and we’re excited to continue guiding you toward your goals.
I appreciate very much your support.
8 ottobre 2025
Non scritta su invito
Risposta di DooU
Hi May,
Thank you so much for your kind words! We truly appreciate your recognition and are glad to have been able to support you. Your trust and feedback mean a lot to us, and we’re always here to assist you whenever you need.
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