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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Super excited to see my weight loss journey. Was very impressed how simple this was yet how the DR took my medical and health needs of utmost importantance. Thorough look at all my health issues. Mic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Reliable, very fast and easy service! Everything handled with the care of the customer with proper medical explanations and guidelines. Thank you very much!!

Valutata 4 stelle su 5

The only reason I gave 4 instead of 5 stars is because/c I would love to be able to have the actual prescription to bring to my own local pharmacy. Otherwise, very efficient and professional.

Valutata 5 stelle su 5

Very kind people. Lots of information. Answered my questions . Assessment was quick so far so good. I dont get my medicine for 3xweeks I wish I could start sooner

Dettagli dell'azienda

Scritti dall'azienda

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

426 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Accessible and thorough

5 marzo 2026
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Risposta di DooU

Hi Brandi,

Thank you for your feedback. We’re glad to hear that you found our service accessible and thorough. Our aim is to ensure that every interaction is clear, comprehensive, and easy to navigate, and it’s rewarding to know that this effort is recognized. Your comments encourage us to continue maintaining high standards and improving wherever possible.

We are glad to be a part of your journey.

Regards,
DooU Team

Valutata 5 stelle su 5
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Risposta di DooU

Hi Shirley,

Thank you so much for your wonderful review! We're so happy to hear that your assessment was completed smoothly and that you were approved and received your discount card all on the same day — that's exactly the fast and efficient experience we work hard to deliver!

Our team is dedicated to making the process as simple and stress-free as possible, so knowing that you felt well taken care of and found the experience professional means the world to us. We truly appreciate your trust and support!

Best Regards,
DooU Team

Valutata 5 stelle su 5

Très efficace

Très efficace

19 febbraio 2026
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Risposta di DooU

Hi Amandine,

Thank you so much for your kind review! We're thrilled to hear that you found our service very efficient — that's exactly the experience we strive to provide for every customer.

We look forward to supporting you on every step of your health journey.

Best Regards
DooU Team

Valutata 5 stelle su 5

Quick and easy

1 marzo 2026
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Risposta di DooU

Hi DooU member,

Thank you so much for your wonderful review! We're so glad to hear that your experience was quick and easy — that's exactly what we aim for with every customer we serve.

We understand how valuable your time is, and we always work hard to make the process as smooth and hassle-free as possible. It's incredibly rewarding to know that we delivered on that promise for you.

Your feedback truly means a lot to us and inspires our team to keep delivering the same great experience to everyone.

Thank you again for taking the time to share your experience with us!

Best Regards,
DooU Team

Valutata 5 stelle su 5

Very professional and efficient.

Very professional and efficient.

28 febbraio 2026
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Risposta di DooU

Hi Karolane,

Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words and are absolutely delighted to hear that you found our service professional and efficient.

Providing a seamless and high-quality experience is at the heart of everything we do. It means the world to our entire team to know that our efforts are making a real difference.

We always strive to ensure that every interaction — from start to finish — is handled with the utmost care, attention to detail, and respect for your time. Knowing that we hit the mark for you is incredibly rewarding and motivates us to keep raising the bar.

We are glad to be a part of your weight loss journey.

Best Regards,
DooU Team.

Valutata 5 stelle su 5

Easy peezy!

26 febbraio 2026
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Risposta di DooU

Hi Daniel,

Thank you so much for your feedback! We are glad to hear that your experience with us has been great. Our goal is always to make things as simple and seamless as possible for our customers, and it’s wonderful to know that we hit the mark for you.

We truly appreciate you taking the time to share your experience, and we look forward to be a part of your health journey.

Best Regards,
The DooU Team.

Valutata 3 stelle su 5

Hoping this medication is ok for me

Hoping this medication is ok for me. Not talking to a dr concerns me. I want it to be safe.

25 febbraio 2026
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Risposta di DooU

Hi Shelly,

Thank you for sharing your concerns. Your safety is our top priority, and we completely understand wanting guidance from a doctor before starting any medication. Our prescribers review the assessment thoroughly to ensure that every treatment is appropriate and safe for each individual’s health profile.

Please reach out to our support team at support@doou.ca
with your concerns. We’ll be happy to schedule a consultation with a doctor for you and guide you on the next steps.

We are here to support you on every step of the way.

Best Regards,
DooU Team

Valutata 5 stelle su 5

Super easy

Super easy, very straightforward!!

23 febbraio 2026
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Risposta di DooU

Hi Joshua,

Thank you so much for your feedback! We’re glad to hear that you found the process super easy and straightforward. Our goal is always to make things as simple and convenient as possible for our members, so it’s great to know we hit the mark. We appreciate you taking the time to share your experience and look forward to continuing to provide you with seamless service!

Best Regards,
The DooU Team

Valutata 5 stelle su 5

Everything on time and clear…

Everything on time and clear explanation and support.

20 febbraio 2026
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Risposta di DooU

Hi Fatemeh,

Thank you so much for your kind feedback! We’re thrilled to hear that everything was delivered on time and that our explanations and support were clear and helpful. Our aim is to ensure a smooth and transparent experience for all our members, and it’s wonderful to know that our efforts made a positive impact for you.

We truly appreciate you taking the time to share your experience and look forward to continuing to support you on your journey.

Best Regards,
The DooU Team

Valutata 5 stelle su 5

Great service

Easy, informative and quick!

20 febbraio 2026
Non scritta su invito
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Risposta di DooU

Hi DooU member,

Thank you for your wonderful feedback! We’re glad to hear that you found the process easy, informative, and quick. Our goal is always to make things as simple and clear as possible while providing the support you need, so it’s great to know we were able to deliver that experience for you.

We truly appreciate you taking the time to share your experience and look forward to continuing to support you.

Best Regards,
The DooU Team.

Valutata 5 stelle su 5

Easy application

Easy application, fast response. I JUST signed up so i will let you know what happens Next 😁

19 febbraio 2026
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Risposta di DooU

Hi Mandy,

Thank you so much for your feedback! We’re glad to hear that you found the application easy and our response fast. We’re excited to have you on board and look forward to supporting you every step of the way.

Please don’t hesitate to reach out if you have any questions along the way — we’re here for you.

Best Regards,
The DooU Team.

Valutata 5 stelle su 5

It was easy

It was easy. I felt understood and cared for. I wasn't made to feel like i was scamming for drugs. I was on ozempic b4. It gave me back my life. It gave me a stop button for my brain. It saved my life. I am not ashamed to say any of that. I need help after menopause to keep my weight under control so that i can live healthy and move and feel good. I don't think that is wrong.

15 febbraio 2026
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Risposta di DooU

Hi Rhonda,

Thank you so much for sharing your experience. We’re really glad to hear that you felt understood and supported throughout your visit. It’s wonderful that weight loss medication has made such a positive impact on your life and given you the tools to manage your health.

You are absolutely right—seeking help to maintain a healthy weight, especially after menopause, is both reasonable and important for your overall well-being. We’re here to support you every step of the way so you can continue to feel healthy, active, and confident.

Best Regards,
The DooU Team

Valutata 5 stelle su 5

Really fast and human!

13 febbraio 2026
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Risposta di DooU

Hi Katrine,

Thank you so much for your kind words! We’re thrilled to hear that you felt the experience was both fast and personal. Our goal is always to provide care that is efficient without losing the human touch—making sure you feel heard, understood, and supported.

It means a lot to our team to know that our efforts to combine speed with compassion are noticed and appreciated. We’re here to make your journey as smooth as possible while ensuring that every interaction feels genuine and tailored to your needs.

Your feedback motivates us to keep improving and continue providing care that is not only quick but truly human. Thank you again for taking the time to share your experience!

Best Regards,
The DooU Team

Valutata 5 stelle su 5

Très bon service à la clientèle

Très bon service à la clientèle. Un service en français serait apprécié.

6 febbraio 2026
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Risposta di DooU

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous ayez apprécié notre service à la clientèle. Nous notons votre suggestion concernant un service en français et nous allons continuer à explorer des moyens pour mieux répondre aux besoins de nos membres francophones. Votre retour est précieux et nous aide à améliorer continuellement notre service. Si vous avez des questions ou besoin d’assistance supplémentaire, n’hésitez pas à nous contacter. Merci encore d’avoir partagé votre expérience avec nous !

- The DooU Team

Valutata 5 stelle su 5

So fast

So fast. So conivent. Seriously, easy easy easy. The other providers pale in comparison

7 febbraio 2026
Non scritta su invito
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Risposta di DooU

Hi Jacqueline,

Thank you so much for your kind words! We’re thrilled to hear that you found our service fast, convenient, and easy to use. Our team works hard to make the process as smooth as possible, and it’s wonderful to know that it’s making a positive difference compared to other providers.

Your feedback means a lot to us and motivates us to keep improving.

Thanks again for taking the time to share your experience!

- The DooU Team

Valutata 1 stelle su 5

So much pressure

So much pressure ! didn’t even had the time to review or approve assessment and read about prescribed drugs before they charged more that 400 $ to my credit card and shipped drugs. I tried to talk to someone and no human help were available.

3 febbraio 2026
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Risposta di DooU

Hi Jean,

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced.

We completely understand your concerns and are here to support you every step of the way. Please reach out to our team at support@doou.ca, and we will be happy to guide you through the next steps, answer any questions you have about your medication, and treatment plan.

Regards,
The DooU Team.

Valutata 5 stelle su 5

Extremely fast and easy process.

31 gennaio 2026
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Risposta di DooU

Hi Jennifer,

Thank you so much for your feedback! We’re glad to hear that you found the process extremely fast and easy. It IS great to know our efforts made a positive difference for you in your journey. We look forward to continuing to support you on your journey!

The DooU Team.

Valutata 5 stelle su 5

Simple et facile

Simple et facile. Un petit bémol pour les québécois et québécoises il devrait avoir une version francophone. Moi je ne parle pas anglais et cela a été long pour faire la traduction de chaque question pour être certaine de bien répondre aux questions. 🙂

2 febbraio 2026
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Risposta di DooU

Merci beaucoup pour vos commentaires et d'avoir pris le temps de répondre aux questions ! Nous sommes ravis d'apprendre que vous avez trouvé le processus simple et facile dans l'ensemble.
Nous apprécions vraiment que vous portiez ceci à notre attention. Nous comprenons à quel point il est important d'avoir du contenu disponible en français, particulièrement pour nos membres du Québec. Vos commentaires concernant l'ajout d'une version française sont précieux pour nous, et nous les partagerons avec notre équipe alors que nous continuons d'améliorer notre service.
Merci pour votre patience et d'avoir choisi de faire partie de votre parcours de perte de poids avec nous.

The DooU Team

Valutata 1 stelle su 5

Je veux annuler sinon je bloc ma carte…

Je veux annuler sinon je bloc ma carte de crédit merci

2 febbraio 2026
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Risposta di DooU

Merci de nous avoir contactés. Nous comprenons vos préoccupations et souhaitons vous aider à résoudre cette situation immédiatement.
Veuillez contacter notre équipe de support à support@doou.ca – ils se feront un plaisir de répondre à toutes vos questions et de vous aider avec votre compte. Notre équipe est dédiée à vous accompagner tout au long de votre parcours de perte de poids, et nous sommes là pour vous assurer la meilleure expérience possible.
Nous avons hâte de vous entendre bientôt.

The DooU Team

Valutata 5 stelle su 5

Prompt reply and realistic goals

Prompt reply. Encouraging yet real with what my expectations should nit be!!

29 gennaio 2026
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Risposta di DooU

Hi Julie,

Thank you for your review and for taking the time to provide feedback! We really appreciate the encouragement—it’s motivating to hear that progress is possible and that the guidance provided is helpful.

Thank you again for your thoughtful and transparent feedback—it’s incredibly helpful as we continue this journey with you.

- The DooU Team

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