Justin Leahy was extremely efficient and helpful in producing great photos and getting my house advertised within a couple of days of his visit. The first two viewings are already scheduled within h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Slightly chaotic and disorganised but once you get the hang of it then things go smoothly. Saving lots of money on the sale and extra benefit of not having to put your trust in dodgy Estate Agent... Leggi di più
I found a property I was interested in and sent an email on a Sunday, not expecting to hear back until the Monday at the earliest, but Paola very kindly came back to me really quickly with everything... Leggi di più
I experienced problems with the online portal and unable to communicate directly with potential buyers as the viewing requests did not display. These were emailed to me but most of the viewing times r... Leggi di più
Dettagli dell'azienda
Informazioni su Doorsteps.co.uk
Informazioni fornite da varie fonti esterne
Doorsteps. The brand new hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure. And only £99 to sell your home and we're open 24/7. Better service and much better price!
Or, get your local agent out for a valuation today and if you instruct us, enjoy their support at every step of the way!
Our Mission: Honest, transparent and hassle free.
We knew there had to be a much cheaper way of selling homes. An honest, transparent and hassle free way of selling property. At a fantastic price, but also a great level of service. We imagined a world, where you could sell your house for less than a hundred pounds and you wouldn't have to leave your home.
Stop imagining. With Doorsteps we make selling homes in Britain as easy as selling a car. No, easier.
Informazioni di contatto
4,5
Eccellente
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very quick to respond and Amman was…
Very quick to respond and Amman was very helpful.
28 febbraio 2022
Non scritta su invito
It's not possible to leave zero stars
It's apparently not possible to leave zero stars, therefore I will attribute this 1 star to the photographer, Harsh who they subcontracted to do the photos, valuation and virtual tour. He was excellent. The remaining blanks are for the Doorsteps hosted viewings 'service' (and remote customer 'service'), which is a complete waste of time. I paid £999 for their premium package specifically for the hosted viewings. PEOPLE DO NOT WASTE YOUR HARD EARNED MONEY ON THIS!
I have documented a catalogue of errors, which I have discussed with Doorsteps and will not bore you with in detail, however they can be grouped into 3 main areas: 1) very obvious lack of a working process, 2) multiple phonecalls (on my part) repeating the same information to get anything done, 3) limited amount of communication around anything including feedback from viewings.
The worst moment was when they arranged a viewing and then didn't turn up to host the viewing that they arranged, so I got an angry call from the interested and potential buyer (whilst I was at a family wedding) that I then had to deal with. The potential buyer could not get in contact anyone at Doorsteps so they called me. Great. Not.
Long story short, it's been a complete waste of my time and money. As of today, I am still waiting for the return of my keys, despite chasing several times. It would also be great if (9 months later) someone at Doorsteps could send me an actual invoice.
So to summarise my review - 5 stars for taking my money and zero stars for everything else.
(I blame myself.... I should have listened to the advice on The Landlord Blog (google it).....he warned us all)
28 febbraio 2022
Non scritta su invito
Ammar was very helpful
28 febbraio 2022
Non scritta su invito
I rang to talk about viewing a house
I rang to talk about viewing a potential property for me to buy, the man who answered my call was Ammar and he was very helpful and polite in the way he dealt with the matter.
28 febbraio 2022
Non scritta su invito
Paola
I was called back very quickly after submitting my request for a viewing. paola was extremely helpful and polite- sorted out a viewing at very short notice- thank you
27 febbraio 2022
Non scritta su invito
Paola was very friendly and gave us…
Paola was very friendly and gave us appropriate information. Thanks
27 febbraio 2022
Non scritta su invito
Very quick in making contact and was…
Very quick in making contact and was very accommodating booking viewing appointment.
27 febbraio 2022
Non scritta su invito
Paola has been very helpful today
Paola has been very helpful today, thank you Paola.
26 febbraio 2022
Non scritta su invito
Spoke to Paola who was very friendly…
Spoke to Paola who was very friendly and professional. Booked a viewing straight away without any issues.
26 febbraio 2022
Non scritta su invito
Excellent and quick service from Paola
24 febbraio 2022
Non scritta su invito
Positive and quick response
I had conversation with Jean and she is very kind and helpful. She provides me all the information and arrange my property viewing.
24 febbraio 2022
Non scritta su invito
DO NOT USE!!!!
Shocking service from start to finish! No support, no help, no contact! They juat want your money upfront! Use a proper estate agent who actually want to help you sell your house.
23 febbraio 2022
Non scritta su invito
Professional service
Received very polite and professional service from Ammar in a call today. Quick and to the point
23 febbraio 2022
Non scritta su invito
Very good response given.
Ammar has given good response for house viewing request. Thanks.
22 febbraio 2022
Non scritta su invito
Ammar dealt with my enquiry efficiently…
Not a great experience. Calls seem to be answered outside of the UK. The line is bad and the accents very varied. The understanding required of a British market seems very poor i.e. the answers I gave to their questions were not understood. Then once an offer was put in they were chasing me to use their other services.
22 febbraio 2022
Non scritta su invito
Great service provided by Paola
Great service provided by Paola. She was very friendly and helpful.
21 febbraio 2022
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.