I have had one of DMS 9” android head units in my car for about 6 months now and I regret purchasing it. I brought it to replace my previous head unit which was over 10 years old but it honestly perfo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I've been in business for many years and know when a mistake is made the Company is the last one to admit fault. Not DMS Engineering. Incorrect part sent, quick e mail to explaim, the correct one was... Leggi di più
I purchased some parts for my son’s car, finding the right parts online was user friendly and exactly matched his car. Unfortunately when the parts arrived they were slightly damaged in transit but I... Leggi di più
I accidentally ordered the wrong part for my car and didn’t realise until I had the car apart and was trying to fit it. Rami in customer service was fantastic and appreciated that I needed my car back... Leggi di più
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Ha risposto al 31% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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The package came earlier than expected
The package came earlier than expected. The box was in alright condition besides for a little dent in the cardboard but besides from that the component is Undamaged and in fresh condition.
Good product and good service.
Had no dramas navigating the website, cv shafts turned up quick and were packaged well. I will continue using DMS engineering. If you are like me and always sceptical of online orders give them a go. Good product and good service.
Just received my item today very well…
Just received my item today very well pack, very fast. Item fit the description on the website. Thank you DMS for helping me put my car back together.
Awesome Customer service
I've been in business for many years and know when a mistake is made the Company is the last one to admit fault. Not DMS Engineering. Incorrect part sent, quick e mail to explaim, the correct one was on it's way and a return Australia post label sent the same day. No fuss and extremely concerned for our relationship through the whole transaction. Awesome Customer service which is so rare these days. Turned a negative into a very positive outcome, in fact I've just ordered some more parts from DMS. Thanks to the DMS Customer service team.
Fast delivery, good product
The Part was delivered promptly to my mechanic where it was fitted and is in good working order had no complaints or problems at all dealing with this company or there product.
I previously lodged a review in regards…Great Outcome
I previously lodged a review in regards to an issue l had with DMS Engineering and it was dealt with in a prompt and professional manner
Thankyou
I certainly would recommend this company for any Automotive Parts
Excellent Outcome
Arrived in the time frame it was…
Arrived in the time frame it was supposed to come.
Box was damaged but the product was still ok.
Fitted myself, with no problems
Couldn’t be happier with my experience…
Couldn’t be happier with my experience with DMS Engineering. I ordered a set of lower control arms for my car and the whole process was excellent from start to finish.
The order was handled quickly and professionally, and the postage was fast with everything packaged really well and arriving in perfect condition. Communication and service were great, and it was obvious the order was handled with care.
The control arms themselves are excellent quality and the installation was surprisingly easy and straightforward. Everything fitted up nicely without any dramas, making the job much easier than I expected.
Really happy with both the product and the service. It’s not often you get great quality parts, fast postage and an easy installation all in one. I’ll definitely be buying from DMS Engineering again and would have no hesitation recommending them to anyone looking for quality suspension parts.
Communication Fine
Communication Fine, Product Not Fit For Purpose been given the run around by your staff member Bobbie unable to provide Postal Address so product can be returned.
Absolutely disgusted with the service especially when DMS are at fault
Legal Advise is being sort
Thankyou Keith
Ordered coil packs for my commodore
Ordered coil packs for my commodore, they arrived quickly, and are of good quality, car going good now.would recommend this company. Thank you
Quality products and sales
Easy to navigate website, simple check out. All products arrived promptly and in A grade condition, all parts were perfect match as description stated. Customer service has quick reply to all my questions about the product before purchase. Will definitely use again.
Ordered my CVs for them came quick…
Ordered my CVs for them came quick within the week and came packaged really well no damage came with everything I expected
I purchased two sets of ford moulded…
I purchased two sets of ford moulded fg mudflaps for $269 each thinking they’d be the genuine part. At the same time I purchased a cheap set off the internet for $29 only to find out they were from the same supplier and none fitted.
I contacted DMS engineering and I had to return the items at my own cost. On top of that I had to escalate my claim through PayPal to get a refund.
I read the reviews on DMS engineering so maybe mine slipped through the cracks but the mark up on cheap products that don’t fit and the customer service I found to be very poor
Arrived super fast
Arrived super fast! Both the weather shields and weather strips fit perfectly right out of the box with zero modifications needed. Great quality and highly recommend this.
Prompt delivery and quality parts made…
Prompt delivery and quality parts made the job easier as a DIY home installer.
Very helpful and easy to talk to
Very helpful and easy to talk to, solved my issue very quickly.
Best customer service hands down
Best customer service I have experienced in a while.
I ordered a dash mat for my Ford Ranger but it wasn't the correct model.
Rowena at the support team was super helpful and sorted it all for me, sourcing a correctly fitted mat and organising the exchange.
Communication 10/10 and I felt they really cared about getting it right 100%. Nothing was a problem.
Top notch you guys.
I will definitely be ordering again in the future. In fact I already did and got a set of smoked tail lights which look awesome :)
Minor issue resolved very well
Had an issue with freight. Reached out to the team and it was resolved very quickly with excellent communication
Excellent service and very prompt…
Excellent service and very prompt delivery of my products. Excellent communication .
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