D'Luxe Prints Recensioni 

147
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TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Best place to order prints or even customise your own and add the picture yourself, good delivery time. Love my prints from here, they are currently on my wall and they are perfect, good quality. Dont... Leggi di più

Valutata 5 stelle su 5

✨ Amazing art that speaks to your soul! ✨ Whether you’re after inspiration for yourself or a beautiful gift for someone special, D’Luxe Prints has something for everyone! 🎨🖼️ 💥 Huge v... Leggi di più

Valutata 1 stelle su 5

Can't give zero stars! Placed order and despite numerous emails stating order was being prepared or on its way, it never arrived. One noncommittal response from Customer Service and then nothing agai... Leggi di più

Valutata 3 stelle su 5

The prints are amazing but I forgot to put in the discount code & they wouldn’t let me cancel the order & re-order with the discount code. Then parcel was held up due to works being carried outside of... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

147 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(147)

13 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Can't give zero stars

Can't give zero stars! Placed order and despite numerous emails stating order was being prepared or on its way, it never arrived. One noncommittal response from Customer Service and then nothing again. Had to flag transaction with bank to get money back. Do NOT use this company.
After all this still getting emails requesting review/feedback (probably automated, but still). Would not recommend

16 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

I received my print this week !

I received my print this week !!
I started a claim with my bank and then suddenly I got an email to say that the print had been dispatched - don’t know if it’s a coincidence but I got my print and that’s all I wanted.
Wouldn’t order again as took too long to come.

22 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAM!!!!

Wish I could give it a 0 but i can’t!! Ordered on 27th Feb and order still hasn’t arrived! Haven’t got an email saying it has been dispatched. Tried to contact them but email address bounced back and phone number doesn’t work! Avoid at all costs! Absolute scam. Getting a refund from my credit card company.

27 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

One star as I can’t give 0!

One star as I can’t give 0!
Do not use this company. Definitely a scam. Order hasn’t arrived despite paying for expedited delivery. tried to contact and email is not valid and phone number doesn’t work! Disputing payment now to
Get refund. Avoid at all costs

12 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Order never arrived - avoid!

Order never arrived. Received an email claiming it had been dispatched but weeks later tracking still showed that parcel was awaiting collection. Initially they said it was down to Royal Mail and they would call them. After that they ignored all my emails and messages requesting refund so had to resort to a card chargeback.

17 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Item not arrived

Unfortunately my print has not arrived. Ordered nearly 3 weeks ago. Sent numerous emails but they have not responded. Received a generic email saying it was out for delivery but a week later still nothing even though they said it was Royal Mail 24-48 tracked.

14 febbraio 2025
Valutata 1 stelle su 5

I ordered 3 prints on 01/02/2025

I ordered 3 prints on 01/02/2025, had a message on 11/02/2025 to say the order was on the way but haven’t received my order & when I have emailed the company about my order the email has been undelivered so non the wiser as to whether or not I am still getting them.

18 febbraio 2025
Valutata 1 stelle su 5

Never received item

Never received item. Have emailed multiple times and received no response. Payment has gone out and its been 3 weeks since purchase.

11 febbraio 2025
Valutata 1 stelle su 5

No order received, lost order and terrible customer service

Placed a big order on 2nd February , paid extra for fast delivery. Still haven’t received them. Was informed my order had been lost twice. And they cannot locate it.

Customer service is terrible. Been waiting days to get a reply, no answer when calling the number or reaching out on social media.

I am now waiting for them to confirm I can have a refund. Will not be using this company again and do not recommend.

2 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

the picture it’s not clear at all looks…

the picture it’s not clear at all looks very cheap and it’s took a long time to receive it i’m very disappointed

31 gennaio 2025
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Risposta di D'Luxe Prints

Hi Ihcene, I’m sorry to hear you’re unhappy with your print. Can you send a picture of it to our email and if it’s poor quality we will of course issue you with a refund. Thanks

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