We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Leggi di più
L'azienda ha risposto
My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Leggi di più
DLG Auto Services Basildon are amazing in all areas. customer service is tops . They keep you informed all through the process of your car repairs. Very friendly, professional in everything they do.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informazioni di contatto
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Regno Unito
- 03453030352
4,6
Eccellente
282 recensioni
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Le persone hanno visualizzato anche
So impressed with DLG
So impressed with DLG. Excellent communication and top quality work. Highly recommend.
10 gennaio 2024
Non scritta su invito
Car just like new
Car just like new. Brilliant work done from collection to delivery 💯✊🏿
27 dicembre 2023
Absolutely professional and supportive…
Absolutely professional and supportive from 2 hours after my car was smacked front and back to full repair in 14 days
Absolutely cannot fault
Would recommend without hesitation
Well Done
27 dicembre 2023
Good service informative kept up to…
Good service informative kept up to date. Very happy with repairs
27 dicembre 2023
Excellent
Excellent. Collected car and returne it when done, with no fuss and great efficiency.
19 dicembre 2023
Bodywork was done swiftly and very…
Bodywork was done swiftly and very well. However, minor problem with triangle coming back up on the dash board. Could have been one of four things . Your engineer came out twice to my home until it was sorted . Patient , courteous great service until the problem was solved it was the back led lights . Receptionists very helpful too and staff who did the work .Thank you
29 novembre 2023
Repairs dealt with quickly and…
Repairs dealt with quickly and efficiently ,, kept up dated on how the work was going and was extremely happy with the woek that was fine
6 dicembre 2023
EXCELLENT SERVICE
Excellent service from DLG Auto Services. Car went off on Monday and returned on the Friday fully repaired, clean and even had petrol put in it. I was kept informed every step of the way. Cannot praise them enough.
8 dicembre 2023
Non scritta su invito
Everybody that I had the pleasure of…
Everybody that I had the pleasure of talking to and dealing with - whether that was on the phone or in person - were extremely friendly and very pleasant to deal with. From my perspective, this was a very reliable, smooth and efficient process.
29 novembre 2023
Excellent
The repair to our car was excellent we had a small hiccup with the door mirror but it was sorted at once we would recommend your company 10/10
27 novembre 2023
Non scritta su invito
Good communication
Kept up to date when car repairs would be completed. Explained what they would be doing and sent a report too. Collected car and delivered back.
21 novembre 2023
All round good service
Easy to contact
Kept up to date with progress
Many points on car to repair, when one was forgotten quickly put right.
No complaints, very good
21 novembre 2023
I was very impressed with the service…
I was very impressed with the service from DLG Auto Services. Their communication during the whole process was faultless and the work was completed quickly and efficiently.
15 novembre 2023
Great all round service.
A great all round helpful, thorough quick service. 11/10 thank you.
15 novembre 2023
Thay did a good job and very easy to…
Thay did a good job and very easy to use and the staff are allway very friendly and helpful to and i will be using them again in the future
8 novembre 2023
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