Fantastic job restoring my 'injured' Jaguar XK back to health, you'd never know it had been dented!
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My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Leggi di più
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Leggi di più
L'azienda ha risposto
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Informazioni di contatto
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Regno Unito
- 03453030352
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing experience right through from…
Amazing experience right through from when the driver collected the vehicle up until it was delivered ,I was kept up to date throughout the repair , would definitely recommend

Risposta di DLG Auto Services - Basildon

Risposta di DLG Auto Services - Basildon
Exceptionally professional and fast.
Exceptionally professional and fast.
Great bodywork

Risposta di DLG Auto Services - Basildon
Great service
Great service, i was provided updates all through the process. Car delivered back on time

Risposta di DLG Auto Services - Basildon
Collected vehicle promptly
Collected vehicle promptly, work all good apart from my wing mirror which is still scuffed. Advised chap that delivered my vehicle who made a note again and said that it was in the original work to be done? Have still not heard anything ?

Risposta di DLG Auto Services - Basildon
Communication was great
Communication was great, all staff polite and pleasant. Repairs were spot on.

Risposta di DLG Auto Services - Basildon
Excellent, clean, Professional
Excellent, clean professional, timely repair. Insurance chose this team but I would use them for non-insurance repairs with no problem.

Risposta di DLG Auto Services - Basildon
Accident Repair
Satifactory repair of damage under insurance.
Vehicle collected and returned in agreed timescale. DLG kept me informed of the repair status as the work progressed.

Risposta di DLG Auto Services - Basildon
Great communication
High level of communication whilst my car was getting fixed by giving regular updates.

Risposta di DLG Auto Services - Basildon
I’m happy with the repair but…
I’m happy with the repair but disappointed with the marks left on the roof and the bonnet. There was something that appeared to be adhesive on the roof and I’ve no idea what is on the bonnet. I’ve not been able to remove the mark on the bonnet. Unfortunately when the car was returned to me it was raining and the marks were covered by rain spots. Having signed to say I was happy with the repair I felt unable to do anything about it.

Risposta di DLG Auto Services - Basildon
I cannot thank these people enough they…
I cannot thank these people enough they ate friendly and very very happy with all work done
Delivered my car back with a smile and very helpful
Thank you

Risposta di DLG Auto Services - Basildon
Fast efficient and reliable
Fast efficient and reliable. Good communication all round.

Risposta di DLG Auto Services - Basildon
Thank you! ⭐️⭐️⭐️⭐️⭐️
From the reception staff to Danny, the workshop manager and the staff who pick up/return your car, everyone earned the 5 stars ⭐️ They are all so kind and helpful. They keep you informed and go out of their way to provide an excellent service. My car was returned looking immaculate and all repairs carried out to a high standard. Thank you all for turning a stressful time into a very positive experience.

Risposta di DLG Auto Services - Basildon
Excellent Service
I found DLG Auto Services, Basildon, provided an excellent service from the outset, of reporting a car insurance claim. They were quick to make contact, and start the repair process. The damage inspection assessor arrived in two days. Update's followed advising parts were on order, and vehicle booking in date for repair given, plus estimated date for repair completion given. Hire car arrived on time. I got regular updates on progress, completion date was as estimated, so all good, like clockwork. The staff are polite, helpful and friendly, and respond to phone calls. Job done, one satisfied customer.

Risposta di DLG Auto Services - Basildon
Good overall service
Fast, friendly and reliable service, would highly recommend.
Repaired the side of my transit custom and done an outstanding job, very happy customer and completed it earlier than expected, cant fault these guys, keep up the good work. 👍
Very efficient responsive and…
Very efficient responsive and proactive. Very easy to deal with
First time accident repair experience
I have never had an accident before so was unsure of the process, I just uploaded my photos, my car was collected and the app kept me upto date on the repair which took 5 days, fantastic service from the reception team to the repair to the lovely delivery driver. 5 year guarantee on the work, made a stressful experience easy . Thank you
Repair and administration excellent
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