Excellent all round Service . I needed advice on the exact part (Blade Boss) for my petrol mower. Very professional Operation , from initial technical advice to order processing and despatch of parts... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Excellent all round Service . I needed advice on the exact part (Blade Boss) for my petrol mower. Very professional Operation , from initial technical advice to order processing and despatch of parts... Leggi di più
L'azienda ha risposto
Found Briggs Bits online and called hopefully they assist me on identifying an issue with an engine on My elderly father’s lawn mower. Colin took control of the ownership of my issues, having mag th... Leggi di più
L'azienda ha risposto
Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, p... Leggi di più
L'azienda ha risposto
The website gives no indication whether parts are in stock or not. And if they're not, as in my case, your order just disappears into a black hole with no communications or updates. Really disapp... Leggi di più
L'azienda ha risposto
DiY Spare Parts makes it easy for you to find and buy the correct spare parts for your garden and household machinery. Behind the scenes there is a small, talented team, ensuring your buying experience is easy, efficient and value for money. We work hard to ensure parts are easy to find. Popular parts are categorised by type, however we show thousands of interactive machine diagrams, helping you to choose the correct parts for your individual machine. You can always contact us for further help.
The Barn, Shearstock Estate, SP79PT, Shaftesbury, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent all round Service . I needed advice on the exact part (Blade Boss) for my petrol mower. Very professional Operation , from initial technical advice to order processing and despatch of parts . Order placed at 2pm Friday . item received at 2pm on Monday . Great job!

Risposta di DIY Spare Parts
Excellent customer service.
13 year old lawnmower and not only can they tell me what parts I need, they can supply them all too. Website and links to full diagrams for parts - very useful. Staff knowledgeable and able to provide good clear guidance. They provided links via email for the parts I actually needed, which was really helpful and saved having to do any returns.
Communications all through email; clear, easy to understand and timely. No pushing you into stuff you didn't need, just good advice and providing what you actually wanted.
Cannot comment on competitiveness of prices as this is the only place I looked. Based on personal experience and knowing cost of servicing this mower and buying a new one, it was definitely value for my money.
Items well packaged for delivery and arrived promptly. Parts were all as described, genuine and all correct.
Genuinely impressed and highly recommend. Will be using again - mainly because I cannot be bothered with the hassle of finding a new lawnmower so delighted they can help me keep this one running!

Risposta di DIY Spare Parts
Excellent, I tried to look for a part for my lawnmower and had trouble finding it myself over the internet, but as soon as I contacted them they replied within the day with the correct part I needed and I received through Royal Mail. Jon was very helpful and thank you, Jason

Risposta di DIY Spare Parts
Did originally rate them at 1 star, but received s phone call from them this morning. They explained the delay and I would have rated them 5 star now, but for the person telling me I had a small life (although it is probably true)
I do feel strongly about parts being advertised when not stocked, but, yeah, I do understand that you can't stock everything.

Risposta di DIY Spare Parts
A really, really good expereince with this company, couldn't have been more helpful.
I ordered parts from an official supplier who it turned out don't even keep stock in this country and orders are not fulfilled unless all have arrived in the UK.
So I cancelled and went to DIY Spare Parts. Even odd-ball stuff I needed was in stock or on short lead time and they did a split delivery, As the job evolved and I found other stuff with problems, they were able to modify my order to suit. Prices were better too.

Risposta di DIY Spare Parts
Excellent company. They were able to supply a drive belt for an ancient electric lawnmower. Would highly recommend. No hassle and quick delivery.

Risposta di DIY Spare Parts
I purchased a set of Kohler pistons and rings from DIY spare parts, once I received the parts and tested the fits I noticed what I thought was a problem with the dimensions of the piston rings. I contacted DIY spare parts and was put into contact with Colin who was extremely understanding of the issue I had and very willing to help get to the bottom of the problem. Quite a bit of time went by with Colin having to go back and forth to Kohler for all relevant information and constantly pushing to get my problem solved. Long story short the dimensions were correct but without the help and support I received from Colin (and possibly others in the team) I would have been completely stuck and wouldn't have got the engine rebuilt for my customer.
My experience with DIY spare parts was over and above what I expected, I would highly recommend them for the fair pricing, excellent customer support, excellent ability and willingness to be able to help with problems and to follow the process of buying parts right through to ensuring the customer is extremely happy with the service they have received.
Thank you again!

Risposta di DIY Spare Parts
Fantastic! Supplied all the parts I needed to repair my Mountfield lawnmower and very prompt delivery. Saved me a lot of money as I don’t have to buy myself a new lawnmower.

Risposta di DIY Spare Parts
Great service, great prices and prompt delivery, can’t fault them. Will definitely use them again.

Risposta di DIY Spare Parts
Perfect, item was easy to find and arrived quickly in the post and at a very reasonable price too.
Thanks guys.

Risposta di DIY Spare Parts
Fantastic company to deal with. I order the wrong part for my Countax and they helped me sort the right part from Germany and refunded me swiftly ! Highly recommended.

Risposta di DIY Spare Parts
Excellent website with comprehensive engine data. Much more importantly, support identifying parts is first class, very knowledgeable and helpful.

Risposta di DIY Spare Parts
My 20 year old Stiga mower had badly damaged blades and could find no parts in the US. With a broader search, I found DIY Spare Parts in the UK. They did a fantastic job of tracking down blades, not just exactly the correct part but even upgraded with replaceable tips. Jon even contacted Stiga in Sweden and was able to confirm correct fit. Over the top!!

Risposta di DIY Spare Parts
The website gives no indication whether parts are in stock or not. And if they're not, as in my case, your order just disappears into a black hole with no communications or updates.
Really disappointing. Every other website I've found that sells these sorts of spare parts tells you whether it's actually in stock or not.
So you've been warned - don't assume that what you want is in stock when you order it.

Risposta di DIY Spare Parts
Superb service.
I sent a message asking about availability of a front axle for my Mountfield lawn tractor. I got a reply later that day advising me that the axle wasn't in stock but one was available in Belgium, it would be with me in approximately 7 days and at no extra cost.
7 days later my axle was delivered.
Many thanks to Andy and Jon who were extremely courteous and helpful.
I would have no hesitation in purchasing from them again

Risposta di DIY Spare Parts
Diligence to the end to get my part during a period of global shortage. Thank you.

Risposta di DIY Spare Parts
Absolutely first rate service.
The part was ordered and arrived in good time.
Very knowledgeable staff and a nice chap as well.
Totally recommend

Risposta di DIY Spare Parts
Fast and correct response to my emails by Jon.
It was easy to find a desired product thanks to a clear drawing.
Good service fast delivery, correct price!

Risposta di DIY Spare Parts
Can't rate them highly enough! Ordered many times and every time they go out of their way to help. Fast, efficient, good prices. Why can't all companies be this good!

Risposta di DIY Spare Parts
Stihl FS85 strimmer needed fixing. Initially, I ordered the wrong part. DIY Spare Parts accepted a return for credit without demur. I then sought help: Michael & Jon both helpful with their advice, pointing me in the right direction and suggesting the part I actually needed to get the job done. Good price, prompt delivery. A very satisfactory outcome after my initial mistake.

Risposta di DIY Spare Parts
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.