DiscreteHeat UK, Thermaskirt Recensioni 

I wanted to get rid of my old radiators and get more space, whilst modernising a 1940’s house. Thermaskirt fit the bill. Although a little bit more expensive when compared to modern radiators, the simple finish of having a skirting board that heats your home, was what tipped the scales for me. The products were delivered on time and segregated to make for an easy install. The team (Elixa Renewables group) that installed the Thermaskirt were top notch, easy to talk to, knowledgable and arrived (and left) with smiles on their faces. They kept me engaged throughout the process and pointed out the issues they faced and how they would rectify them. I would recommend the team from Elixa for anyone who needs any plumbing and heating work done.

Trade installer — we fit ThermaSkirt, we don't sell it.

We're a heating company and we've installed several hundred ThermaSkirt systems now, so this is from the fitting side rather than a one-off customer.

The thing that makes it work commercially is the design proposal. It comes back with a proper room-by-room breakdown — heated metreage, corners, joints, feed and return kits, threshold kits, heat output per room. That means we can quote accurately instead of guessing, and there are very few surprises on site. For a product that's cut and jointed in the property, that matters more than people realise.

The Deco BM profile finishes well and holds a clean line. Where it earns its money is retrofit: replacing radiators in an occupied house without ripping up every floor, and freeing up wall space the customer actually wants back. Heat output is genuinely there — customers who were sceptical about skirting heating have been won over once it's running.

Good to see the cleanser and inhibitor kit built in as a warranty condition rather than an optional extra. It stops corners being cut on system water, which is where most heating installs fail eighteen months down the line.

We'll keep specifying it.

Joshua James, Director, Ihstherma Ltd

A months ago we had our skirting boards upgraded to DiscreteHeats solution, Joel was very knowledgeable and provided exemplary work alongside his colleague Harvey when fitting and explaining where we stood with the current heating system, great work!

It is tricky trying to decide how many stars to give this company partly because I can see from other negative/slightly negative reviews the owner and proud Dragons Den star just doesn't like it and never seems to respond well to criticism but also because actually the product itself works quite well (we had our first installation for well over 10 years and the only thing I would say is that it probably works best in small or average size rooms). Our dismay is with the quality of after service on the large and expensive renewal/replacement system we had fitted after a disasterous leak (not the fault of Thermaskirt I hasten to add). The insurance covered leak and subsequent damage repair meant that a whole new Thermaskirt needed to be fitted. After the usually expected insurance claim delays, Thermaskirts very own, and very pleasant fitters were booked via the insurance appointed project manager. They were very neat and we were pleased with the finished article, it took the two men five days. Fast forward quite a few months and we notice a small leak/water damage to the lounge ceiling just below where the new upstairs Thermaskirt had been fitted. Our first suspicion was that one of the TRV has leaked but it was difficult to get to so I called the Themaskirt customer service desk for advice. A very helpful man explained how the wax inside the valve could indeed be a root cause and provided tips on how we could get the cover off to be sure. When this proved impossible I called back to ask if I could actually pay someone from the company to come and take it off. I was told they were far too busy but by now the stance had changed and I was told in no uncertain terms that their product was practically perfect and there was no way one of their TRVs could leak. They had afterall sold/installed millions of them and not a single one ever leaked (I think this was the owner speaking if I recall correctly and he denied that anyone in the company would ever admit to such a thing, however as luck would have it I recorded the earlier conversation) Fast forward again and calls to the insurer resulted in them reappointing the project manager to investigate. This involved cutting a large hole in the lounge ceiling. The result, and this is unrefutable 100% accurate and a fact...the Thermaskirt fitters, as lovely as they were had inadvertantly damaged the joint where the new system met the house plumbing. You can guess the response from the firm and its owner which is pretty much in line with his other responses to anyone who doesn't find the product or the company impeccable. In trying to get this resolved the project manager has constantly met a brick wall with these guys. They even said if Thermaskirt provide the parts and pay for labour they would fix it for them and they wouldn't need to admit any liability at all but even this tack didn't work. I dare say it was a honest mistake and a reasonable response would have been " we will come and look at it" but no chance. I struggle to see why the owner should fret over a few things that go wrong and is unwilling to fix them, there is virtually no competition (as far as I can see) it is on sale at Wickes, Amazon and lots of other places and now, unlike when we had our first lot fitted there are plenty of plumbers who not only know of it but can also fit it. It's a great story but no happy ending for us yet.

An as expected response from Martin I see. Well I could amend the review to 1 star I suppose. The fact is that the "joint " in question has been working with the old thermaskirt for well over 10 years with no problems and no leaks. In all this time it has only ever been touched by the fitters of the new Thermaskirt and this has clearly caused the issue. We have invited you multiple times to come and view the problem but you have yet to do so. Early on I also suggested you talk to the two fitters in question to seek their opinion (especially as when I contacted you about the TRV possibly being an issue your team wanted to suggest there might be other pipes in the bedroom causing a problem, something the fitters would have categorically been able to say was not the case).

Having further thought about this and re-read Martins response, I would like to change the rating to 1 star. He states the original push fittings were nothing to do with him but they were purchased directly from his company. Yes they were fitted by a local plumber as Thermaskirt at the time could offer no direct fitting service. (we were early and trusting adopters of this then new system). On checking it turns out the original thermaskirt was actually fitted 16 years ago. All this time it worked perfectly. Along come actual Thermaskirt fitters who rip out the old system (including ill fitting deco strips that shrink and discolour) nice new system fitted and we have a leak. Go figure.

We had Thermaskirt Heating installed in a new build in 2014.From ordering the product, to installation the whole process went smoothly.Since then we have always been very happy with our heating system and all interactions with this company have been friendly and efficient.We would highly recommend.

ThermaSkirt produces a lovely, gentle and evenly diffused heat that feels very comfortable and natural throughout the room, and it has been a pleasure to live with.
Also, excellent service from Dean and Josh. They spent two days working on my ThermaSkirt system, were professional, friendly and highly knowledgeable throughout, and took the time to explain everything they were doing.

Excellent customer service from the team at Discrete Heat. From the initial enquiry through to installation, they were professional, knowledgeable, and a pleasure to deal with. Communication was excellent throughout, and they took the time to answer all of my questions. We have been using the products for the last 12 years without any problems whatsoever. It was simple to install my self with very basic plumbing knowledge It's refreshing to work with a company that genuinely cares about customer satisfaction. I wouldn't hesitate to recommend Discrete Heat to anyone looking for a high-quality heating solution backed by outstanding service. Five stars!

Some time ago I required a replacement part for my system. I eventually,on advice from a friend, contacted DiscreteHeat. They had the part in stock, not the usual lead time for parts. I also received great help and advice. Recently I required another part and because of the great service previously I again contacted DiscreteHeat (Martin). They had the part and again I received,if possible,even better service this time.What a pleasure to deal with a (British ) firm whose aim is to give the best possible service.

I personally installed a Discrete Heat Thirmaskirt system in my house back in 2012. I wanted to avoid the use of radiators and get a better distribution of heat – which I successfully achieved.

From a plumbing perspective the system has been great - no problems.

Aesthetically the plastic end covers have needed replacing over the years as they have yellowed. I understand from the Discrete Heat support team that later versions have improved on this.

Overall the heating system has worked well and the support team have always been available and helpful when I’ve needed them.

Great product and service.

We bought this system initially after seeing an advertisement in a refurbishment magazine. It proved to be an ideal solution to increase flexibility in the layout for the lounge. We installed our system with friends help in 2010 and it's been working great since then. Excellent service and great technical department to assist with any installation queries.

Customer service excellent when requesting spares for an alteration. Still looks great after all this time. I can't recommend Thermaskirt enough.

Barry Carr Leeds.

The Thermaskirt skirting/radiator was already fitted downstairs in our house when we moved in 3 years ago. It seemed like quite a novelty at first but we hardly notice it any more, it just works.
The skirting is about 15 years old and it recently developed a drip at one of the joints. The style of skirting is no longer available so I was worried that the spares wouldn't be available but they answered my message immediately and said that the fittings are all backwards compatible so it was not a problem. They sent the replacement part from the photos I sent and it all goes together easily.
We really like this heating. It's much better than conventional radiators. If and when we need to replace some of the remaining conventional radiators in our house we'd probably change to this.

I first had Thermaskirt fitted in 2011. I have been very pleased with the system. Its efficiency and operation is no match for a standard system using bulky radiators. I had an extension to my home built in 2017 and had no hesitation in fitting this system again. The central heating boiler can work at lower temperatures. This is just one reason for its efficiency. It is easy to fit in place of an existing system that uses radiators. Bare in mind that conventional radiators are in fact convection heaters.
The Thermaskirt system is particularly good when used in a kitchen to replace the standard barge boards. The feel of the radiated heat around your legs makes the world a cosier place!

Was installed about 10 years back, every 2/3 years a piece will rust and needs replacing. repairing/ replacing is not easy like a radiator. To replace a piece part of heating will need to be removed, new connectors will be needed
finishing trims on top & bottom shrink with time. was installed more then what was suggested, but in cold weather needed extra heat. Needs perfect square corners and level walls otherwise corner & end cover will not fit, gaps will show between wall and the skirting along the length
wasted alot off money now replacing with standard radiators

Brilliant products and company to deal with. Had great help from planning to installing my skirting heating.

I purchased and installed the thermaskirt wet system approx 10 / 11 years ago and that is my only source of heating and I have been very happy with the system.
I am now changing to thermaskirt electric due to renovations but may I also add the wet system is working perfectly well still it is my choice to put the electric system in the property and I am quiet confident that it will be just as good as the wet system.
The sevice form Pete Richards was very efficient and professional and also speaking with Martin on the phone to answer so.e of my questions was an easy and informative discussion to have.
Looking forward to getting the install started

I recently had Thermaskirt installed by a fitter recommended to me as one of their most experienced installers, and the experience has been extremely disappointing. The workmanship was poor, with visible gaps, misaligned joints, incorrect capping, and several areas that looked rushed and unfinished. No dust sheets were used, my carpets were left dirty, and my vacuum was blocked when the operatives attempted to clean up.

More concerningly, I was left with exposed wiring, open electrical sockets, and holes drilled through walls and skirting in two separate rooms. A ventilation cover was removed and not replaced, leaving an open hole directly to the outside of the building. None of this was disclosed to me, and no attempt was made to make good.

I raised these issues immediately and followed up with detailed written complaints to both the installer and Thermaskirt, including photographs. I have received no response from either party.

Thermaskirt product itself works okay if you want something that operates the same way as underfloor heating but without the benefits of warm floors. My issue is with their recommendation of an installer who rushed and bodged my project, and who is still on their website as a gold medal installer of their product

Although one Thermaskirt staff member (Pete Richards) has tried to help, the scale of the issues and the lack of accountability from the installer and the company have left me extremely disappointed. Based on my experience, I cannot recommend this installer or the Thermaskirt service.

Absolutely professionally done . John and Harvey worked well together and got the job done in good time . On time , worked hard and explained everything.
Thanks 👍👍. Finish was excellent and it heats the rooms in no time. Couldn’t fault anything 10/10 fellas

I am having a terrible experience with Discrete Heat. In December 2025, I contacted them, and they provided a quote while recommending Invisible Heating Solutions to install the system. The quoted cost for only the ground floor area was £8,000. I paid £5,000 in advance.

Invisible Heating Solutions (Joshua James, Operational Director, very dishonest and unreliable) came on January 14th and 15th and completed only half of the work. The thermal skirts they installed are not functioning. Despite reaching out to them several times, they have not come to fix the issue.

I involved Andrew Howard from Discrete Heat because they recommended him, and he advised that Invisible Heating Solutions is their partner service for installing thermal skirts. I still have no heating and am currently engaged in a bank dispute over this matter.

Discrete Heat should either have its own engineer or better oversee the services it recommends. The poor service and lack of professionalism I am experiencing are unacceptable. Additionally, I am having difficulty finding an engineer to resolve their mistakes, which has caused me a lot of stress—both mentally and financially.

I couldn't have asked for a better customer experience than I received when dealing with Discrete Heat over a 2 year period. Chris was always so patient and helpful with our plumbers and myself, answering all of our questions. Nothing was too much trouble. To add, Carl installed our skirting board heating and worked closely with our carpenter, again nothing was too much trouble and he did a great job. My wife and myself are really pleased that we made the decision to have heated skirting boards installed; the heat is dispersed more evenly around each room, making the house a more comfortable environment for us to live in. We've always had radiators prior to this, never again! Thank you Discrete Heat.