I returned an item direct to the warehouse in Barnsley expecting a refund within a few days. Despite many, many, many emails and phone calls no refund was forthcoming. After 14 frustrating weeks I too... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. R... Leggi di più
Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised di... Leggi di più
After making contact and sending pictures explaining the colour of the new cistern i wanted was cream, it was suggested it was ivory. Two days later it arrived and matched perfectly. It did take me ne... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Coloured and Discontinued Bathroom supplier
Informazioni di contatto
Industry Road, S71 3PQ, Barnsley, Regno Unito
- discontinuedbathrooms.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
So helpful
So helpful. Liz helped me find exactly what I was looking for. I managed to replace the toilet cistern in avocado and my suite is as good as new
Very good love all the different…
Very good love all the different colours. Used this company three times now and great every time!
So happy with my cream suite
So happy with my cream suite! Can’t recommend highly enough. They helped me choose the right colour. Had a new full suite including bath in cream. Didn’t want white and it’s perfect
Don't buy from Discontinued Bathrooms
Don't buy from Discontinued Bathrooms
I would have given zero stars if possible - avoid at all costs (I just wish I'd read some of these reviews before having my money stolen)
I needed a replacement Ideal Standard toilet seat. I was able to get an equivalent Bemis product from various suppliers (approx £25.00 + p&p) but Discontinued Bathrooms advertised the Ideal Standard seat (£86.00 + £12.00 p&p). I phoned Discontinued Bathrooms and they confirmed their product was Ideal Standard, so I placed the order
When the product arrived it was Bemis. I contacted Discontinued Bathrooms and told them the product sent wasn't the product ordered and advertised and I intended to return it and expect a full refund including p&p for both delivery and return. They said they wouldn't pay the p&p (now £24.00)
Various emails followed and I decided to swallow the p&p costs and just have the cost of the product refunded. I posted the seat back by recorded delivery and received a signed receipt
Discounted Bathrooms then refused to return any money at all. So they now have the toilet seat and my £86.00. Plus I am a further £24.00 out of pocket for the p&p
Take this review as you wish, but I class this as theft and/or fraud
Pink bathroom suite looks great
Pink bathroom suite looks great. Excellent service the team were so helpful cant thank them enough. Glad we went for pink. It really stands out and the quality is excellent! Highly recommend
Quality products
Quality products. Just had a new champagne toilet delivered and it’s wonderful. Colour is perfect and matches my suite
What great products!
What great products!! Staff very helpful. I have just had three suites fitted from Discontinued Bathrooms. One in black with a bath looks amazing!! Also a pink suite and a traditional on suite. Love them!! Thanks again
Great service
Great service. Perfect match on my suite. Bought a cream toilet and it’s a great match to the existing one.
Steer well clear
I regret not checking the Trustpilot reviews before I dealt with this company, but like so many others I was taken in by its glitzy website and smooth, convincing patter from the sales staff. Now after checking the reviews I know I've been completely hoodwinked. My replacement ivory-coloured bath panel is but a distant dream and I now have to claim on my Barclaycard insurance to recover my £142 plus £25 shipping fee. How this company is still trading after so many similar complaints beggars belief. Surely Barnsley Trading Standards department is aware of the firm's appalling customer-service record and for them and the credit card companies to act against a perceived rogue trader.
Worst Experience
Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. Refused refund. After waiting for weeks for replacement claimed on credit card company. Company don’t call.
Judging by reviews not unusual.
Don’t give this company any money.
ordered bath panel did not come phoned…
ordered bath panel did not come phoned several times and kept being told the same thing that they were wating to get one any day this went on for about 2 weeks so latterly I asked for a refund still wating for it e mailed them asking where my refund is and no reply this is now about 20 days ago not happy will be persuing through my credit card company. I paid a considerable amount of money for this!
Excellent quality coloured bath panel…
Excellent quality coloured bath panel delivered thanks for all you help great service
Appalling - Avoid
Appalling service. Shocking company. Avoid. I bought a toilet seat for £195 which when it arrived was chipped and damaged and clearly a second - not high quality as promised and expected for £195! I paid £14.13 to post it back which they promised to reimburse. They have not. They eventually after reminders sent a second seat which was also damaged and a second i.e. not perfect and for £195. I paid again £14.13 to return it. They promised to call and send a third perfect one but have not. They promised to reimburse the postage which was 2 x £14.13 and the original £15 making it a huge £43.26 for nothing! They have not refunded the £195 or the postage. I am now involving the credit card company to get my money back. Worst service I have ever had. Avoid this company. I am a reasonable person but they treated me so badly.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








