Nationwide Discontinued Bathrooms Recensioni 

74
•
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

I returned an item direct to the warehouse in Barnsley expecting a refund within a few days. Despite many, many, many emails and phone calls no refund was forthcoming. After 14 frustrating weeks I too... Leggi di più

Valutata 1 stelle su 5

Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. R... Leggi di più

Valutata 2 stelle su 5

Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised di... Leggi di più

Valutata 5 stelle su 5

After making contact and sending pictures explaining the colour of the new cistern i wanted was cream, it was suggested it was ivory. Two days later it arrived and matched perfectly. It did take me ne... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il bagno

Scritti dall'azienda

Coloured and Discontinued Bathroom supplier


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(74)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

So helpful

So helpful. Liz helped me find exactly what I was looking for. I managed to replace the toilet cistern in avocado and my suite is as good as new

1 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

So happy with my cream suite

So happy with my cream suite! Can’t recommend highly enough. They helped me choose the right colour. Had a new full suite including bath in cream. Didn’t want white and it’s perfect

9 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Don't buy from Discontinued Bathrooms

Don't buy from Discontinued Bathrooms

I would have given zero stars if possible - avoid at all costs (I just wish I'd read some of these reviews before having my money stolen)

I needed a replacement Ideal Standard toilet seat. I was able to get an equivalent Bemis product from various suppliers (approx £25.00 + p&p) but Discontinued Bathrooms advertised the Ideal Standard seat (£86.00 + £12.00 p&p). I phoned Discontinued Bathrooms and they confirmed their product was Ideal Standard, so I placed the order

When the product arrived it was Bemis. I contacted Discontinued Bathrooms and told them the product sent wasn't the product ordered and advertised and I intended to return it and expect a full refund including p&p for both delivery and return. They said they wouldn't pay the p&p (now £24.00)

Various emails followed and I decided to swallow the p&p costs and just have the cost of the product refunded. I posted the seat back by recorded delivery and received a signed receipt

Discounted Bathrooms then refused to return any money at all. So they now have the toilet seat and my £86.00. Plus I am a further £24.00 out of pocket for the p&p

Take this review as you wish, but I class this as theft and/or fraud

9 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Quality products

Quality products. Just had a new champagne toilet delivered and it’s wonderful. Colour is perfect and matches my suite

26 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

What great products!

What great products!! Staff very helpful. I have just had three suites fitted from Discontinued Bathrooms. One in black with a bath looks amazing!! Also a pink suite and a traditional on suite. Love them!! Thanks again

11 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

Steer well clear

I regret not checking the Trustpilot reviews before I dealt with this company, but like so many others I was taken in by its glitzy website and smooth, convincing patter from the sales staff. Now after checking the reviews I know I've been completely hoodwinked. My replacement ivory-coloured bath panel is but a distant dream and I now have to claim on my Barclaycard insurance to recover my £142 plus £25 shipping fee. How this company is still trading after so many similar complaints beggars belief. Surely Barnsley Trading Standards department is aware of the firm's appalling customer-service record and for them and the credit card companies to act against a perceived rogue trader.

23 marzo 2020
Valutata 1 stelle su 5

Worst Experience

Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. Refused refund. After waiting for weeks for replacement claimed on credit card company. Company don’t call.
Judging by reviews not unusual.
Don’t give this company any money.

3 settembre 2019
Non scritta su invito
Valutata 1 stelle su 5

ordered bath panel did not come phoned…

ordered bath panel did not come phoned several times and kept being told the same thing that they were wating to get one any day this went on for about 2 weeks so latterly I asked for a refund still wating for it e mailed them asking where my refund is and no reply this is now about 20 days ago not happy will be persuing through my credit card company. I paid a considerable amount of money for this!

28 luglio 2019
Non scritta su invito
Valutata 1 stelle su 5

Appalling - Avoid

Appalling service. Shocking company. Avoid. I bought a toilet seat for £195 which when it arrived was chipped and damaged and clearly a second - not high quality as promised and expected for £195! I paid £14.13 to post it back which they promised to reimburse. They have not. They eventually after reminders sent a second seat which was also damaged and a second i.e. not perfect and for £195. I paid again £14.13 to return it. They promised to call and send a third perfect one but have not. They promised to reimburse the postage which was 2 x £14.13 and the original £15 making it a huge £43.26 for nothing! They have not refunded the £195 or the postage. I am now involving the credit card company to get my money back. Worst service I have ever had. Avoid this company. I am a reasonable person but they treated me so badly.

25 agosto 2018
Non scritta su invito

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