Nationwide Discontinued Bathrooms Recensioni 

I returned an item direct to the warehouse in Barnsley expecting a refund within a few days. Despite many, many, many emails and phone calls no refund was forthcoming. After 14 frustrating weeks I took out a claim from the small claims court and eventually after 18 weeks got my refund. The company in their emails seemed to imply that somehow the fault was mine for wanting the refund. They never offered any apology.

Prompt response to information requests - and having the required item on hand ready for collection. Brilliant!

And its been installed smoothly, and matches perfectly, too.

DISGUSTING ROBBING SCUMBAGS,TOOK MY MONEY THEN NOTHING,LIED TO ME ABOUT DELIVERY AND FOUND OUT THAT IT WAS NEVER SENT ,PLEASE PLEASE DONT DEAL WITH THEM UNLESS YOUVE MONEY TO LOSE,TRADING UNDER COMPANY NAMES THAT ARE LONG DISSOLVED,IM GOING THROUGH TRADING STANDARDS BUT IM THINKING OF REPORTING TO POLICE AS THIS SEEMS TO BE RECURRING OVER A LONG PERIOD

ordered over 8 weeks ago still no sink cant get hold of them terible service dont use at all

This company took payment of £270 for goods that were never delivered. Multiple attempts to request a refund by phone and email have gone unanswered. Customer service appears to be non-existent as they just the phone down on you so please avoid at all costs!!!

Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised discontinued item was made to order? Was advised to email to cancel - did this but no response. Have received no response or any tracking info since placing the order 7 weeks ago, only email was Paypal email at time of purchase. Suggest avoid these traders. Basically took my £186, I received nothing. As a Yorkshireman I feel they are letting the county down.

Despite an advert of a Waverley bidet we required and placing an order, the item did not appear until we threatened legal action, despite having paid in full. They never answered the phone and when the item actually arrived it was completely different and actually an illegal bidet not permissible in this country. Trading Standards to be informed. No VAT invoice despite several requests. BEWARE!

I ordered a new sink and waste and was quoted a price, which I paid. I was promised an invoice after giving my mobile and email address at the point of sale. Delivery was charged at £45.00. I received the sink but no waste or invoice. When I called about the missing waste, I was told it was missed off at the point of sale which I challenged as we agreed the items and the price when I called to order. They apologised and said I would receive it the following week, as it must have been left off of the delivery. I then received an email requesting a payment for the waste at £45.00. I rang and explained it was their fault that the item was not delivered with the sink and I was not paying any more money, so I would buy a waste myself as I needed to get the job done and agreed a refund. They said they will check the paperwork at the weekend and call me to arrange this. I had no communication from them for almost a week. I eventually called to chase it up but they fobbed me off with poor explanations about why they haven't called. I see this is something they do alot. I will now have to write off the money for the waste at £25.00 and thank my lucky stars it wasn't a lot more after now reading the reviews on Trust pilot.
Poor customer service.

Very pleased with the burgundy bidet I bought from Discontinued Bathrooms. Very well made and packaged. There was a problem with the delivery agent who lost the bidet but that was not the fault of Discontinued Bathrooms who manufactured a second bidet for me.

Disgusting company - take your money for items they cant get hold of and they don't refund you or communicate with you! Ordered on 04th May and have called and emailed numerous times - Each time get someone clueless on the phone who wont put you through to the accounts department and insists someone will call back and they don't! Avoid like the plague

just now
NOTE THIS RELATES TO DISCONTINUED BATHROOMS PART OF NATIONWIDE DISCONTINUED BATHROOMS.
If I could, I'd give this company zero stars. They provided me with used and faulty goods and refused to communicate with me when I returned the goods. They simply returned them to me with no communication and ignored all of my subsequent emails.
In the lead up there was an extensive exchange of emails and I sent photos and a video illustrating the damage and photos. The person I spoke to with my original complaint was extremely rude and refused to discuss it. Thankfully, all other communication was by email meaning that I had all the proof I needed to claim my money back from my credit card company.
I wish I'd checked the reviews before ordering as there have been others who experienced similar issues on Google and Trustpilot. Although I got my credit card money back, I am still out of pocket because of the costs involved in returning the goods, and a plumbers bill.

If there was a zero star I would leave it.
DO NOT BUY FROM THIS COMPANY. they have basically stolen my money. I waited months for a toilet seat to be delivered at a ridiculous cost of £280. When it was finally delivered it was completely the wrong size. Despite endless chasing they have simply failed to refund me. So basically theft.

I ordered a bath to replace my Jacuzzi which had a broken pump. Jacuzzi were no help at all in sourcing a new pump. My problem was in matching the colour as apparently coloured suites aren’t in vogue nowadays!

Dealing with this company, from start to finish was a pleasure. Their customer service and product were exemplary and the colour match is nigh on perfect.

So a big thank you from me to you all in Bradford.

Ordered a toilet from this company. Customer service appauling. Did not deliver when promised and blamed everybody else. Paid £45 for delivery. Have just rung to complain and a very rude gentleman put the phone down on me!! Like a previous customer said avoid and listen to the 1 star reviews. I wouldnt even give them 1 star!!

A very bad experience. They refused a legitimate return, claiming damage by Parcelforce, but failed to provide any evidence that this was the case, or respond to e-mails. Suggest you avoid this company like the plague. Note the other 1* reviews and be warned.

Have had to call this company several times a week for a few days shy of two months now. They sent the wrong item, don’t respond to email, on the phone say they’re following up but never do. Still waiting on an over £300 refund. Avoid.

Bright pink art deco toilet and matching basin and bath. The best prices and so helpful. Will be back when we do the on suite

I was needing a discontinued wash basin and pat helped me get one.
His knowledge of products was excellent and i got the last one in the country.
Unbelievable packaging and next day delivery, what more could you want ?

Wrote the original review and this company asked it to be changed so here’s the alternative minus the names lol, obviously not wanting to be outed. This company lies in massive proportions. Avoid this disgusting fraudulent company at all costs . It definitely pays to scroll down and read the many many bad reviews. The sales team lies and are very good at twisting the truth and knowing how to dupe people . They will claim they are doing you a favour and have helped you every step of the way. If they invested half their efforts in being honest they might have a reputable company instead of conning people. You should take a crash course in how to operate a legitimate company and not riding the wave on the other company in the area . When I asked them can I come see the items was told I could not . Taking orders on the phones and then sourcing out. If you want a proper good company go to brokenbog which has been featured in the guarded and has genuine products not replicas. I have received my money for the toilet seat they just didn’t send from my credit card company . The sales team must be breaking a lot of toilet seats as from previous reviews it seems there is a pattern. Hope this crap company get their karma . If your so hard up just say so we might all be able to donate you our old toilet seats.

What a treat! Bright blue toilet and basin for down stairs books mint
Great service