I am with this company a few years now and overall I am happy with it. This is the third time I used them for minor issues occurring abroad. In the past they have been fantastic. This time the whole p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Policy on auto renewal, which is how I progressed, but was allowed to delay the start date of the new annual policy, which suited my circumstances this year. Paid at original renewal date, but new pol... Leggi di più
I always use direct car excess every year. it give me peace of mind when renting cars and I dont have to pay the very high excess cover insurance charges the hire companies always try to sell me. Ive... Leggi di più
Simple to buy a cover, for a reasonable price. Few years ago made a claim, for tiny rim scratch (dodgy rental company Green Motion, Vilnius, Lithuania). After filling all the forms direct-carexcess pa... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Direct Car Excess Insurance aims to provide excellent customer service, providing a range of cover to suit all car rental insurance needs. You can be confident in choosing us to insure your car hire. We recognise the value in the Financial Conduct Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service. Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business.
Informazioni di contatto
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Regno Unito
- 0333 323 0208
- info@direct-carexcess.co.uk
- direct-carexcess.co.uk
4,7
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Plain and simple process.
The process of obtaining a quote was straight forward and easy. The person at the other end of the phone explained everything in a precise and clear manner. The process only took a few minutes, and the policy suited my needs at a reasonable price.
20 giugno 2023
Great service and price
Been a customer for years, always amazed at the value for money. Even had cause to claim against the policy once once and it was a painless experience. Easy 5 stars.
15 giugno 2023
Excellent service and prompt claim payments.
I have submitted two claims in the last year and both times I got paid within 5 days with no issues. The claim process is straight forward. Excellent service! Keep up the good job.
19 giugno 2023
Non scritta su invito
Used Many times before
Used Many times before. Good value easy booking process and communication delivery of documents. So far have not had to clam but great peace of mind when hiring in Europe.
11 giugno 2023
Auto renewal with options
Auto renewal very simple. Plenty of advance notice of renewal date and options available for deferring renewal date
8 giugno 2023
Very easy and straightforward…
Very easy and straightforward purchasing experience and good value for money. Used them before and felt policy covered my requirements
5 giugno 2023
Competitive and easy to renew.Past…
Competitive and easy to renew.Past claim paid promptly
24 luglio 2022
Best Excess Insurance Policies
Easy to navigate the site
Clearly laid out, and in my humble opinion affordable policies
6 giugno 2023
It did what I wanted with no hasel
3 giugno 2023
It was a smooth renewal process
30 maggio 2023
The person I talked to was very helpful…
The person I talked to was very helpful and professional and I got the insurance I needed.
29 maggio 2023
Great and easy
21 maggio 2023
Renewal of policy simple and efficient
23 maggio 2023
Straightforward to use
22 maggio 2023
My son who is an insurance underwriter…
My son who is an insurance underwriter has used this company for many years. On his advice we have also taken out excess insurance with them.
Easy to do and very affordable.
14 maggio 2023
Enjoyed the simple renewal process
Enjoyed the simple renewal process - and the timely reminders when the credit card payment didnt go thru as it should have.
12 maggio 2023
The website was clear and easy to…
The website was clear and easy to follow and it only took a couple of minutes to renew
8 maggio 2023
Easy and good value for money.
3 maggio 2023
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