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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Easy ordering system. Very good communication and fast delivery as standard. Packaged well and clearly with care. Sheep hat is beautiful. Was a gift but will keep it for myself now! Smoked chilli mayo... Leggi di più

Valutata 4 stelle su 5

You do get what you pay for. Who goes to Diddly Squat not expecting country rates? We bought two cases of beer no I won't pay £50 for 3 books. However if you go because you've watched the show... Leggi di più

Valutata 1 stelle su 5

Do not buy from the online farm shop. I ordered my dad the famous beer for his birthday. I paid for 48 hour delivery service. The courier service was FedEx. FedEx had to return the item to the sen... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Placed an order at the beginning of June for a bottle of hot Gin for father’s day i still have not received this order. Evri said they delivered the item but i have not received it i have checked with... Leggi di più

L'azienda ha risposto

3,2

Nella media

TrustScore 3 su 5

136 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 73% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Complete Let Down

Visited the farm recently and loved it. The online shop is a total let down. I placed and order on April 6th. After two weeks I emailed and messaged on messenger to find out when it would be dispatched and got no response. Customer service is non existent. On Monday April 24th 2023 I emailed and said I would be disputing the charge with my credit card provider if I didn't get an update by the end of this week. On Monday evening I got an email notifying me that my order had been dispatched and I received it this morning. Definitely not worth the wait!! The tshirts are very poor quality and very disappointing. I think the xxl tshirt for my husband is going to look like a crop top! I stupidly paid £9.99 for a wooden spoon which I bet didn't cost 50p! The knitted hat is very small and thin. The only thing I'd buy again is the cap. That seems pretty good quality. The fact that you can't leave reviews on the website says it all. Very disappointed.

26 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

What a rip off !

Ordered a T shirt for a gift. cost just over £30 in the end . the quality is quite honestly the worst I have seen. Incredibly thin fabric, and badly made. Even had a paint ‘splot’ on the collar
Just thrown in a plastic mailing bag so looked like a dish rag too!
Two emails and NO reply.
I believed the hype about being the downtrodden farmer but realising now all that glitters etc . Feeling ‘had’
What a shame

1 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Shameful and unacceptable

Placed an order over 5 weeks ago. I’ve emailed at least 6 times to ask for an update because the tracking app has been saying “in transit” the entire time.

Finally got an email response about a week ago saying that it will arrive. Asked for a refund because it’s so late it’s no longer even required - it was for a birthday present. No response. Followed up again, demanding a refund. Again, no response.

It’s Unacceptable and disgusting to allow people to order from a website that clearly has stock issues. Communicate with your customers or take your website down. Stop scamming people into spending their hard earned money on a whole bunch of NOTHING and wasting their precious time chasing you down on how to competently run an online retail site.

26 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Totally agree with other reviews.

Totally agree with other reviews.
Ordered nearly a month ago- no update and no response to emails.
Have requested a refund- they bloody well better not hold back the postage costs as this would be totally fraudulent as they haven’t posted anything!

16 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your money.

Don't waste your money.
I ordered gin via their online shop. Their terms and conditions state that all orders are dispatched within five working days of ordering.
I waited 15 days and still no sign of my gin being dispatched so I requested a refund.
With no apology they refunded me the cost of the item, but they refuse to refund me the postage cost (which was nearly £4).
So it's cost me £4 for absolutely nothing!?
Their service is bad and their customer service and communication is worse

25 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Poos

Order on line then here nothing else from,no communication no answer to emails I think it’s a rip off or as clarkson says boll**ks to them

6 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Smells of a "rip off" not someones b*llocks!

Ordered on-line paid £10 yes £10 for delivery yet still turned up late. Tiny candles about 1"x2"; 2 bags of coffee enough for about 2 pots in each total bill £63 now that smells of a "rip off" not someones boll*cks!! I couldn't recommend the products or service which is a shame as I enjoyed the programme but the products don't do justice to the hype created....

5 ottobre 2021
Non scritta su invito
Valutata 2 stelle su 5

Don’t visit the shop. Go online.

We went to the physical farm and arrived 10 minutes before it opened. We queued for over 3 hours. There was nothing to keep you entertained for the 3 hours and many parents left. When we FINALLY got into the shop it was a shambles. No fresh food to speak of, the t-shirts were carelessly flung everywhere (as a result my son got the wrong size and didn’t realise until we got home). Essentially my advice, go, have you photo taken at the site then purchase, if you must, from the website.

19 agosto 2021
Non scritta su invito
Valutata 2 stelle su 5

Very over priced and not really worth…

Very over priced and not really worth queuing for the shop experience as there is bigger all in there apart from overpriced merchandise ie a jar of honey £12.80 a candle an inch high and about 2inches wide £22.50 and £3 for a jam doughnut 3hrs in the queue my advice would be the pop up shop queue which is still about 45min nothing else there to do
I’m a big fan of Clarkson too

11 luglio 2021
Non scritta su invito

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