We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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You did great, dispatched same day, but the delivery company let you down. They emailed to say that the parcel was at their delivery depot, and half an hour later they emailed again and told me they c... Leggi di più
Very helpful customer service helped me to identify a replacement coal kit for my gas fire. Also help track down a manual for replacement which I couldn't get anywhere. Delivery and response was quick... Leggi di più
Exactly what I was looking for to fix the hinge on the boiler door. Authentic product and fixed in 10 minutes, great service, speedy delivery.
Dettagli dell'azienda
Informazioni su Direct Heating Spares
Scritti dall'azienda
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Scritti dall'azienda
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Informazioni di contatto
Chorley North Business Park, PR6 7BT, Chorley, Regno Unito
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very responsive accommodating customer…
Very responsive and accommodating customer service.
29 aprile 2026
Have used DHS several times and have…
Have used DHS several times and have found them to be a very reliable company, my order arrived really quickly and was well packaged. Very happy to use them again in the future.
29 aprile 2026
Excellent communication and super fast…
Excellent communication and super fast delivery.
28 aprile 2026
Waterpipe kit for samsung rs21
Fantastic. Fixed my fridge freezer within 10 minutes of this kit arriving
27 aprile 2026
Easy to find the spare parts I required…
Easy to find the spare parts I required for my boiler and delivered on time
27 aprile 2026
Brilliant place to get supplies.
Brilliant place to get supplies and always dispatched and delivered quickly and always well packaged. They have parts available i couldn't get from other merchants.
26 aprile 2026
Excellent service 5 *****
25 aprile 2026
Tatiana was quick
Tatiana was quick, polite and efficient. next day delivery . Definitely use again
28 aprile 2026
Non scritta su invito
Was able to find the part I wanted…
Was able to find the part I wanted fairly quickly by their search fields. Ordering was straightforward and delivery was quick.
23 aprile 2026
I couldn't find the boiler part I…
I couldn't find the boiler part I needed on the website and when I contacted DHS for help they came back quickly to me ( within the hour), asked a couple of questions about the boiler and then found the part I needed. I ordered it and it was with me 24hours later. And the part fits. Excellent service.
23 aprile 2026
Delivery as stated
23 aprile 2026
Good ordering experience
The parts we ordered were delivered correctly, were competitively priced and arrived on time. We would definitely use Direct Heating Spares again should the need arise.
20 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
It's not the sellers fault actually
It's not the sellers fault actually , One of the O rings on the prv was split. Its a good job I didn't just lube it up and stick it on ! Not what expect from Worcester Bosch....
21 aprile 2026
Risposta di Direct Heating Spares
Dear John,
We appreciate you bringing this to our attention. We're sorry to hear about the damaged O-ring and the trouble it caused.
Regards,
Rebecca Wilson
Customer Support Manager
I needed new coals & grate for my gas…
I needed new coals & grate for my gas fire ordered replacements at Direct heating for them to be delivered next day on the button they came fantastic responce wish the plumber was the same had to wait to have them fitted. Direct Heating very good would use again and recommend thank you
14 aprile 2026
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