We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
You did great, dispatched same day, but the delivery company let you down. They emailed to say that the parcel was at their delivery depot, and half an hour later they emailed again and told me they c... Leggi di più
Very helpful customer service helped me to identify a replacement coal kit for my gas fire. Also help track down a manual for replacement which I couldn't get anywhere. Delivery and response was quick... Leggi di più
Exactly what I was looking for to fix the hinge on the boiler door. Authentic product and fixed in 10 minutes, great service, speedy delivery.
Dettagli dell'azienda
Informazioni su Direct Heating Spares
Scritti dall'azienda
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Scritti dall'azienda
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Informazioni di contatto
Chorley North Business Park, PR6 7BT, Chorley, Regno Unito
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really quick service
Really quick service, easy parts identification delivered promptly.
7 maggio 2026
Amazing service and wonderful staff!
I ordered two different parts and immediately received a notification, that the second item was out of stock and would take longer than usual to deliver.
I confirmed, I was happy to wait,
but mentioned I needed everything ASAP.
The team did a fantastic job - they managed to arrange two separate deliveries via Yodel and DHL, and everything arrived incredibly fast,
within just a few days,
including the backordered item!
Everything was carefully and securely packaged.
A special thank you to Mr. Finley Hart for his genuine care and instant assistance.
He really went above and beyond.
Highly recommend!
5 maggio 2026
Brilliantly easy to deal with
Brilliantly easy to deal with. Delivered as requested
Will shop here again
6 maggio 2026
Clear and easy to use website fast…
Clear and easy to use website fast delivery good service
7 maggio 2026
Good reliable quick service
Good reliable quick service, part purchased fits nicely. Thank you
7 maggio 2026
Easy to order online,prompt delivery…
Easy to order online,prompt delivery with time of delivery 👌 given 😀. Product as advertised.
6 maggio 2026
Easy to find the part I needed and it…
Easy to find the part I needed and it arrived the day after ordering it. Very efficient service.
5 maggio 2026
Quick efficient service.
4 maggio 2026
Communications were excellent and the…
Communications were excellent and the online ordering process is slick and easy to use. Parts were dispatched promptly and arrived quickly
4 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
This is the second time that I have…
This is the second time that I have ordered from here. Both times I've paid extra for guaranteed next day delivery and DHL have taken 3 days. In hindsight if I had gone to Screwfix I would of had the part in 2 days.
As a comparison, I had to order a specialist part from a company in Nottingham at the same time and Royal Mail delivered it in 48hrs.
Maybe you should change the delivery system.
3 maggio 2026
Risposta di Direct Heating Spares
Good Afternoon Mr Compton
I apologise that you have experienced issues when purchasing your spares from us.
We have been in contact with our courier partner and we have reached back out to you with the information that we have been provided on your delivery. I am sorry that your delivery could not be expedited quicker.
We will continue to monitor your delivery and have credited the carriage you have paid as a gesture.
Regards
Kay Harcombe
Head of Customer Services - Spares
Excellent delivery
Ordered Friday morning before bank holiday and arrived the following morning on a standard delivery and the price was good. Well impressed
1 maggio 2026
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