Designer Travel Recensioni 

6
•
TrustScore 3.5 su 5

3,3

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Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Luxury Travel agent with over 190 home based travel experts across the UK. We also have a travel agency in Ramsbottom. Whether you are looking for a simple package holiday or a complex round the world itinerary we can help with personal travel experience and access to all hotels and suppliers.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

6 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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3,3

Tutte le recensioni

(6)

5 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

We requested Fiona of Designertrave to…

We requested Fiona of Designertravel to plan and book a holiday to Zambia in southern Africa to see family in the second half of August 2026. We requested a flight plan, 4 star hotel accommodation near to the family and car hire for urban use.
All were organised for us efficiently and satisfactorily and Fiona was particularly attentive to our requirements as senior citizens travelling to a hard to reach long haul destination involving three plane journeys. We thank Fiona and Designertravel for their service.
Brenda and Chris

27 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Would never use this company again tin…

Would never use this company again tin pot company.
Paid deposit for a cruise and they told me pwy within 3 montgs of departure then they r chasing me four months before departure then i had a family issie where a family member was diagonosed with camcer and needed treatment and had to be around in the event or them needing me i asked of i coukd move the deposit to another holiday or cruise i was told.no and tgey cancelled.my cruise so please never book holiday with this company stay clear of tjese people and company thieves is a under statement.

It aint just me that complai s about your two bob company woukd never use your compnay angain and im telling evetybody i speak to never use you avoid at every possible expense

25 giugno 2026
Non scritta su invito
Logo di Designer Travel

Risposta di Designer Travel

Dear Adrian, your holiday was booked with a small non refundable deposit some time ago for your cruise. This deposit gets passed straight on to the cruise line and isn’t held by Designer Travel. After booking a cancellation will trigger a loss of deposit by the supplier and you should be able to claim this back if it’s medical under your travel insurance policy.

We at Designer Travel haven’t kept or made a penny from you. We are also not a tin pot company, we have won over 100 industry awards and have been trading for 19 years and have over 190 experienced travel experts with over 5500 5 star reviews.

I’m sorry you feel that we have kept your money, hopefully the above explains that we haven’t. If you need any help your documents to process a travel insurance claim we will be happy to help

Valutata 1 stelle su 5

Our experience has not been great at…

Our experience has not been great at all. Went through the process to book a holiday via Designer Travel (won’t mention the name of the rep, but begins with A) and the cost was astronomically bad. It turns out, compared to making the package ourselves (identical, in every way), they have the price £5000 higher, which is of course commission, reinforced by the fact they will not provide a transparent breakdown should any changes need to be made.

Upon contesting the price, we were then told lies complete lies:

‘You aren’t ATOL protected if you book elsewhere’ - a lie. Many platforms are ATOL protected on many packages. And our bank also has travel insurance, which when mentioned, led to them telling the next lie:

‘The Iran conflict voids your insurance if you change through Abu Dhabi’ - a lie. There was an amber alert to say not to stay over in Abu Dhabi, but changing there was fine and there was zero effect on travel insurance.

Really disappointed and not a great way to build trust. Due to being told pure lies (which I have screenshotted), it has to be a 1 star instead of 2. The commission led to a quote of £11,000 for a £6000 holiday, with everything identical.

2 aprile 2026
Non scritta su invito
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Risposta di Designer Travel

Dear James, I am so sorry that you feel this way but please let me assure you the margins we work on as a travel agent are under 10%, so this huge difference is impossible. If you could please send me what evidence you have I would be interested to see what has happened here. What our agent would have explained is the fact that if all elements are not booked together under one ATOL then you don't have protection under the package travel regulations and this from recent experience from the Middle East issues has been invaluable to our clients. Also at the time of the Middle East issues when FCDO advice allowed no essential travel to the Middle East, none of the travel insurers we were aware of covered whilst you were in transit in the Middle East, if yours did you were very lucky. We have over 5500 5* reviews on another platform and we pride ourselves on excellent customer service.

Valutata 5 stelle su 5

Super service

Ive used Lindy a few times now and the service is always second to none.
She took on board all of my requirements, of which there are many and even managed to secure a late check out on the day of departure as we have a late flight home.
Booking with Lindy I am confident we will have a stress free holiday.

29 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Personal service you can trust …

We have used Amanda at designer travel now for 3 complex long haul holidays, and she manages to exceed our expectations every time. Amanda takes the time to explore exactly what you want and only recommends places she can vouch for personally, every little detail is taken care of to ensure your bucket list is better than you can imagine, she never fails to answer the phone and is always available to answer questions. They were recommended to me by a friend and I would never use anyone else for long haul complex travel arrangements with a company and individual you can trust. We have priced up the same itineraries they plan for us with other specialist long haul companies and they were a third more expensive for the same holiday. I would not hesitate to recommend. Holidays taken with this company include Canada, America, Cruises.

13 aprile 2022
Non scritta su invito

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