From beginning to end the whole process was incredible: helpful & so efficient in responses. Delivery was of a good standard - also helpful & efficient! The rug is excellent quality! We are really pl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We received sisal samples promptly and telephone advice and support was friendly and extremely helpful. We were given a delivery date and thereafter an estimated time of arrival which was spot on! W... Leggi di più
L'azienda ha risposto
I ordered 60 m² of Westex pure luxury opulence from designer carpet. The service and delivery was outstanding. I bought remnants, but the carpets were all perfect, delivered promptly and now are an ab... Leggi di più
L'azienda ha risposto
5 Star. Huge big saving on a top brand carpet, delivered to my front door on the day I selected. Would highly recommend Designer Carpet.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materiali da pavimentazione
- Negozio di tappeti e moquette
- Ditta specializzata in pavimentazioni
- Negozio di mobili
- Arredatore d'interni
- Negozio di arredamenti per salotti
Scritti dall'azienda
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Informazioni di contatto
Ripley , Regno Unito
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great price on time delivery good…
Great price on time delivery good company to deal with
5 giugno 2026
Risposta di Designer Carpet
Thank you for your kind review! We appreciate your support.
very nice carpet and great price
very nice carpet and great price. delivered on the day requested.
5 giugno 2026
Risposta di Designer Carpet
Thank you for your lovely review! We're delighted to hear that you're pleased with the quality and value of your carpet. We appreciate your support!
High quality, quick delivery
Great quality, smooth ordering process and choice of delivery times. Exactly as you’d want an ordering process to be but so often don’t get!
4 giugno 2026
Risposta di Designer Carpet
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process smooth and convenient, and that you were pleased with the quality of your carpet. We appreciate your support!
Helpful service
Helpful service, prompt careful delivery, excellent quality carpet - what’s not to like?!!
3 giugno 2026
Risposta di Designer Carpet
Thank you for your fantastic review! We're delighted to hear you were pleased with our service, delivery, and carpet quality. We hope to hear from you soon.
Good choice of excellent quality…
Good choice of excellent quality remnants and personalised service and delivery. Recommend.
2 giugno 2026
Risposta di Designer Carpet
Thank you for your kind review! We're delighted to hear you were happy with our range of quality remnants, personalised service, and delivery. We appreciate your recommendation and look forward to helping you again in the future.
Customer service is excellent and the…
Customer service is excellent and the prices very good. I was given advance notice of delivery times and was extremely pleased with the carpet quality. Very satisfied overall
30 aprile 2026
Risposta di Designer Carpet
Thank you for your wonderful review! We're delighted to hear that you were pleased with our customer service and that the delivery updates were helpful. Thank you so much!
Great carpets at great prices if…
Great carpets at great prices if looking for a remnant
6 maggio 2026
Risposta di Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
helpful team
helpful team, cut the pieces to size and labelled for my fitter, better price than anywhere else
7 maggio 2026
Risposta di Designer Carpet
Thanks Helen, for taking the time to leave us a review. We really appreciate it.
Very happy with the whole experience
Very happy with the whole experience, good product, polite delivery person, timely delivery. What more do you want?
11 maggio 2026
Risposta di Designer Carpet
Great to hear Annette, thanks so much for leaving us a great review and sharing your experience.
Excellent customer service.
Great choice of carpet & excellent customer service by Connor.
6 maggio 2026
Risposta di Designer Carpet
Thanks Rachel!
Amazing customer service & products
Amazing customer service, from beginning to end, and our sisal carpet is beautiful! Competitive pricing too. Give Designer Carpets a try 👍
5 maggio 2026
Risposta di Designer Carpet
Thanks for sharing your experience, Debbie. We're pleased everything went well, and you love your new sisal carpet!
Great Product with Prompt Delivery Service
Yes its true that Designer Carpet's product are great and you can rely them without any doubt. With very reasonable price you can buy the carpet without compromising quality of product.
I would like to share another good experience with DX Delivery Service. They are very helpful and kind.
5 maggio 2026
Risposta di Designer Carpet
Thank you for your kind feedback! We’re glad to hear you’re happy with the quality and value of our carpets. We will also pass your kind words along to our courier. Thank you for choosing us and we hope to hear from you again soon!
5 Star Company
I've been extremely impressed with this company. I spent time on the phone asking for help with measurements, type of carpet and other questions. I found them to be friendly and helpful.
Prices very competitive and delivery times good.
Most importantly I love my carpet!! The house feels new and fresh.
11 maggio 2026
Risposta di Designer Carpet
Thank you for your lovely review. We’re so pleased our team could help you choose the right carpet and answer your questions. It’s great to hear you that you love your new carpet.
Thank you again for your support!
Amazing as always 🫶
11 maggio 2026
Risposta di Designer Carpet
Thank you so much for the 5-star review!
Risposta di Designer Carpet
Thank you so much for such a kind review, we really appreciate it!
Risposta di Designer Carpet
Thank you for your lovely feedback. We’re so pleased to hear you’re happy with your rug. We really appreciate you taking the time to share your experience!
Good communication and all arrived on…
Good communication and all arrived on time and to plan.
7 maggio 2026
Risposta di Designer Carpet
Great to hear that all went well for you. Good Communication is massively important to our friendly staff, and we are just one phone call away. No automated services, just 100% human, which is the way we feel it should always be. We hope to help you again soon
Top class made to measure rug and top class service
We got a made to measure xxxl rug. Samples arrived quickly and our order was made and delivered within one week. A friendly customer service lady rang to agree delivery date and the lovely delivery man dropped our delivery in our entrance hall after carrying it up a long lane single handedly. The rug was well packaged and when we rolled it out we could not have been happier. Fantastic service, fantastic quality and great price. Will 100% use again for carpets and rugs!!!
7 maggio 2026
Risposta di Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that you’re so happy with your made-to-measure XXXL rug and the service you received from start to finish.
It’s great to know the samples arrived quickly, delivery was arranged smoothly, and that our delivery driver was able to help get everything safely into your home. We’ll be sure to pass your kind comments on to both our customer service team and delivery team — they’ll really appreciate it.
Most importantly, we’re thrilled that you love the quality of your new rug. Thank you again for your support, and we look forward to helping you again with carpets and rugs in the future!
Risposta di Designer Carpet
Thanks Roy, we hope to help you again soon!
Carpet arrived damaged but I didn't have time to complain so made do with it
Ordering and delivery was straightforward. However the carpet had two cuts in the backing through to the pile. The plastic packaging was undamaged so these cuts must have been there before dispatch. It was a small piece intended for a cupboard and I didn't have the time to complain and have a new piece delivered so I decided to make do. It has meant I am unlikely now to use the company in the future.
5 maggio 2026
Risposta di Designer Carpet
Thank you for your feedback. We’re pleased to hear that the ordering and delivery process went smoothly, but we’re very sorry to learn that the carpet arrived with damage. This is certainly not the standard we aim to provide, and we completely understand your disappointment.
We are usually able to correct issues like this if we are contacted. We are sorry you were unable to do so.
If you do ever order from us in the future, please do not hesitate to reach out, and we will do everything we can to ensure your order goes smoothly.
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