If you order from this company and want to contact them call Shawfield timber which is the same company. I made an order last week and it said that it would be delivered 3 days after dispatch. I had r... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
So at first there was a communication issue and the decking took 4 weeks for delivery when advised 2.... HOWEVER! The gentleman couldn’t apologise enough and sent our order as a priority and it w... Leggi di più
Has anyone received any correspondence in regards to orders? It’s been over three weeks now and nothing, no one to call and they don’t respond to email, happy to update this if I hear something... Leggi di più
Ordered a complete decking kit with screws, post cement etc as well as all the wood and only read reviews after. Was very worried I'd have to fight for a refund as the order went through to Glasgow an... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Leading suppliers of decking in the UK. Stocking a full range of composite and wooden decking boards & deck kits. UltraShield specialist. Fast delivery
Informazioni di contatto
6, Shawfield Trade and Retail Park, Boundary Road, Rutherglen, G73 1DB, Glasgow, Regno Unito
- 0800 069 8030
- sales@deckingsupplies.co.uk
- deckingsupplies.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good value for money and excellent…
Good value for money and excellent customer service support. Delivered promptly from Scotland to Worcestershire.
Not a scam, dont worry. Read below.
If you order from this company and want to contact them call Shawfield timber which is the same company. I made an order last week and it said that it would be delivered 3 days after dispatch. I had received my dispatch note but it had then been a week since and I thought “I’ll just follow this up”, there was no answer at all to email or voicemail so I instantly thought ‘scam’, I did a deep search and called shawfield timber which I was answered straight away on the phone and updated. It’s not a scam just poor crossover of companies.
Great customer service!
Unfortunately the courier lost my parcel, but Decking Supplies sent a new one out straight away. Brilliant customer service.
Good service
Prompt delivery item was great to cover damage to our decking, reasonably priced
new decking
Selected decking & ordered shipped efficiently, ordered some additional clips all delivered on time
Pine Square Spindles strange color
I ordered some Pine Square Spindle to replace some broken ones the image on the website showed a nice natural woodgrain color a perfect match for my job what arrived was a inferior finish with a multitude of diffrent colors mostly green and brown they said its the preservative that they apply shame this was not disclosed on the website and why put an image very different to what you are selling
Delivery Problems
It was a small order of just 8 decking lengths. You placed delivery with "DX". Took 3 weeks to arrive. Somehow on your first attempt my order got lost in the delivery system. On the second attempt only 5 of the eight boards ordered actually arrived to my house. (Although the final 3 boards arrived the following day). Other than that .... all OK
Prompt delivery and good notifications
My screws have not been delivered
My screws have not been delivered. Despite two further telephone messages left on the answer phone, nobody has been bothered to get back to me. Terrible customer service!!!
Excellent quality product
Delivered within 5 days. And the quality of the deck boards is amazing. Really pleased with the items delivered. No warp or bow or damaged boards even the 4.8m lengths were perfect.
First class service and the goods…
First class service and the goods arrived in perfect condition. It is great to find a company who continues to be happy to supply customers in Northern Ireland.
The decking was as ordered and…
The decking was as ordered and delivered except the decking screws I’m still waiting for them
The items were paid for in full but no screws
The driver said they would be delivered overnight still waiting
Straightforward transaction and quick…
Straightforward transaction and quick delivery.
Good quality product and good price...very pleased.
Easy and no hassle…
Whole process through from order to delivery was an easy and no issues. Product arrived well packed and in excellent condition.
A really great company 👍🏼
I was desperate for the size I needed and you had it at a good price but your service was unbelievable and brilliant from order to delivery I would recommend you every time …. Just a shame you could not supply the fencing I needed. Thankyou
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