I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Leggi di più
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Leggi di più
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
DCU has great customer service
The operator I had was very helpful and patient. I didn't have to wait on hold long at all. DCU has always had very informative and helpful staff.
since I am here I had a great…
since I am here I had a great experience with idalisa, process was smooth, she answered all my questions, I really liked her service, she was very helpful
Rob did a great job of helping me
Rob did a great job of helping me notarize papers i needed to fill out and also helped me print something out that i forgot to bring.
Customer service rep Connor was…
Customer service rep Connor was amazing. He got me all the information I needed.
My experience with the loan agent was… EXCELLENT
My experience with the loan agent was amazing. They were extremely kind and patient with some errors I had made on my original application., they took the time with me and corrected it all..
Excellent customer service
Excellent customer service they will help you with any questions and tailor solutions great bank I am glad I chose to work with them
BEST CUSTOMER SERVICE I EVER HAD SHE…
BEST CUSTOMER SERVICE I EVER HAD SHE WENT ABOVE AND BEYOND TO HELP ME SHE DESERVES A RAISE!!! Her name is Lakeesha !!! Best person I ever spoke to on the phone she knows how to do her job very well and was very fast
Dcu has the best customer service team!
Spoke to Nina & Esmonia on the phone today regarding a loan process. They both were extremely knowledgeable, sweet and quick. I wish all business calls were like these two calls that I had with these wonderful women. What a pleasure and a breath of fresh air! Thank you both so much. I feel smarter!
Best customer support, I'm totally satisfied with service…
I'm totally satisfied with service support team
I talked with Jessica Sunday night and…
I talked with Jessica Sunday night and she got me up and running on the website again. She knew excatly what to do and was very polite and helpful. Ty again Jessica
Excellen service from Savan all the time
Great customer service
The time she spent with me and her help…
The time she spent with me and her help was great
Odalisa Was really good
Odalisa Was really good, she provided excellent service
Steven is knowledgeable and has…
Steven is knowledgeable and has excellent customer service.
Serena made my process smooth and…
Serena made my process smooth and quick! Thanks Serena
Very professional and kind assistance…
Very professional and kind assistance was given to me , answered all my questions I had in a friendly manner
In It Together
Your representative stuck with me through the application process and walked me through some of the more arduous and confusing aspects. She was very kind and very patient and together, we got the job done!
Come funziona Trustpilot
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