Currently trying to exchange my warm lights to white lights that i bought by accident while at checkout. Total nightmare . If the company can honor their 30 day exchange policy that would be great .... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service means so much, and the service I received from Dazuma’s representative, Mahica was extraordinary. My purchase was delayed after paying for express shipping and the service I received... Leggi di più
During the installation my light sconce had dropped from the ladder and broke. Being extremely upset I contacted Dazuma and without hesitation they expedited the broken light within a day, amazing!
Ive ordered multiple pieces from dazuma company and everything worked accordingly. There packaging is very nice and secure. Thanks and would recommend them for lighting.
Dettagli dell'azienda
Scritti dall'azienda
Online store for Lighting
Informazioni di contatto
44 rue beaurepaire, 49100, Angers, Francia
- 978-678-4855
- hello@dazuma.us
- dazuma.us
4,4
Eccellente
554 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent customer service.
Excellent customer service.. very attentive. highly recommend.
8 novembre 2024
Non scritta su invito
very well made product
very well made product, solid construction and quality parts!
9 ottobre 2024
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Really looking forward to the new light…
Really looking forward to the new light for my new garage. Was hoping to receive sooner than 15 /22 days. Want to install outside before it gets to cold😊
5 novembre 2024
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Great products at great prices
Easy site to navigate. Really unique and artful products. Reasonable prices. Easy to complete checkout.
3 novembre 2024
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Our wall lights came exactly has…
Our wall lights came exactly has promised. We had some confusion on use of a dimmer switch, with no instructions we did not know a dimmer would not work. The company was quick to respond and the problem was solved. Follow up to make sure we were satisfied was excellent.
28 ottobre 2024
Non scritta su invito
Ordered 2 beautiful post lights but one…
Ordered 2 beautiful post lights but one arrived broken. These guys were very responsive to resolve my problem and replace the broke light! Very professional and although one was damaged in transit, really great quality purchase
21 ottobre 2024
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Using the website was easy and fast.
Using the website was easy and fast. The products I looked at were unique and cool. It was a great website to not only peruse but also purchase from.
23 ottobre 2024
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Thank you for the experience
Thank you for the experience. Though my product had to be returned, I was please with the outcome and the customer service.
22 ottobre 2024
Non scritta su invito
So far the support has been impressive
So far the support has been impressive. I hope the product is worth its high price tag and meets the quality and durability expectations. Looking forward to getting my lights in coming weeks.
17 ottobre 2024
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The lamps look great and I hope they…
The lamps look great and I hope they are like that
16 ottobre 2024
Non scritta su invito
Excellent customer service
I had an issue with a lamp I bought a few years ago. I contacted the customer service to get some help. They looks for a solution for me, followed up regularly. I was impressed by the quality of customer service I got. I recommend!
15 ottobre 2024
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The product itself was great
The product itself was great, but I didn’t like how long it took to get there
15 ottobre 2024
Non scritta su invito
Customer service got back to me with…
Customer service got back to me with measurements after a few days. Was super helpful in additional questions we had about the lights as well. Can’t wait to get our order as we have very high hopes for these lights!
14 ottobre 2024
Non scritta su invito
Relatively easy to order.
Relatively easy to order.
Only problem I had was that my credit card was declined initially; and I had to call my credit card company. We figured it out. They were concerned because your company is located outside the US, which I knew - hoping that will not be a problem or cause a terrible delay.
13 ottobre 2024
Non scritta su invito
Very nice quality light
Very nice quality light, very bright
Great customer service
10 settembre 2024
Non scritta su invito
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