Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di lenti a contatto

Scritti dall'azienda

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

1918 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Quality has declined considerably over recent years

Have been wearing Daysoft for over 10 years. They used to be fantastic, and at a much cheaper price other brands. However, in the past year in particular, I've noticed that frequently I have to disgard a large portion of the lenses, as they have arrived torn or damaged. The materials used must be weaker, as it seems that they are getting damaged on transit. Now I'll often have to disgard about 1/3 of the lenses in the packet, so I'm thinking of looking elsewhere.

10 gennaio 2025
Non scritta su invito
Valutata 2 stelle su 5

Quality has gone down over the years and the price keeps going up

The quality has definitely got worse over the last few years -
And it seems to be every time I login to re-order my lenses THE PRICE HAS GONE UP. The reason everyone started using DaySoft - they were affordable and quality -
But now they are pricing themselves alongside the premium brands.

10 gennaio 2025
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear Stewart,
We have checked the Quality Audit data on the Lots you have received and can confirm no adverse results or negative feedback. I hope this helps restore your confidence. Regarding pricing we have always sought to supply a premium product at a very affordable price and will continue to do so despite current cost pressures.
Thank you and kind regards,
Margaret, Customer Care.

Valutata 5 stelle su 5

I’ve been using Daysoft lenses for a…

I’ve been using Daysoft lenses for a month now, and at first I was apprehensive but I couldn’t be happier! The lenses are incredibly comfortable, even for extended wear throughout the day. They keep my eyes feeling fresh without any irritation, which is something I’ve struggled with in other brands. (The dry scratchy - want to rip them out kind of feeling)

The affordability is another standout feature—it’s amazing to get such high-quality lenses at a fraction of the cost of others on the market. The ordering process is super easy, and delivery is always prompt, making the whole experience seamless.

Overall, I highly recommend Daysoft lenses to anyone looking for comfort, quality, and affordability. They’ve definitely become my go-to!

Fyi I do use my glasses sometimes just to give my eyes a break

1 dicembre 2024
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear Dylan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Valutata 5 stelle su 5

Always great service with great prices.

Always great prices ,always a speedy fast service and more importantly the contacts are comfy and over the years has given me no problems. Also worth mentioning is how easy it is to order from their website and super easy to re order same contacts. Well worth checking daysoft out and see how they can serve you.

8 gennaio 2025
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear David,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Valutata 5 stelle su 5

I ordered the wrong lenses in error

I ordered the wrong lenses in error, I ordered minus rather than plus lenses over Christmas. Marc caught them at dispatch, cancelled the order and refunded me, perfect!!
I had already placed a second order for the correct lenses which arrived today. Speedy, speedy delivery, thank you.
Great service, wonderful communication with common sense, thanks Marc for making my mess up so easy and straighting it out with out fuss.
All the best for the New Year.

23 dicembre 2024
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear Joanna,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Valutata 1 stelle su 5

Quality went downhill

I used this brand of contact lenses for several years with no complaints. Unfortunately in the past few months the quality of lenses went down. I had lenses splitting half in my eye. Those were different batch orders as first I thought I just had some faulty batch.
Removing broken contact lense was pain on the backside so I won't be buying again.

25 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I’m very happy with the high standard…

I’m very happy with the high standard of customer service provided by Sandra on the telephone who efficiently made my purchase much easier and faster. Thank you

17 dicembre 2024
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear Claudio,
Thank you for your review.
We much appreciated it.
Kind Regards, Janice, Customer Care

Valutata 5 stelle su 5

I was having problems getting order…

I was having problems getting order done on line . Phoned customer support and got a lovely young woman who helped me get my order done. Been with the company for years and first time I’ve had a problem .

17 dicembre 2024
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Hello,
Thank you for your Review, I will let the Team know.
Kind Regards,
Elijah, Customer Care.

Valutata 1 stelle su 5

35% PRICE INCREASE!

I went to automatically order my repeat, pressed pay etc. Only after did I notice their 35% price increase!!! 35% are you kidding?!?!

On occasion their lenses split, I throw them in the bin and grab another - I’ll now be letting them know so they can replace, at this price I’ll be looking high street again.

6 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Declining quality

I used to buy these and was happy with them. The last few times I found that they split upon removing them. The quality seems to have gone down. Gone back to the high street brands.

30 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service

7 novembre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Michael,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Valutata 3 stelle su 5

Price increase

Great lenses with reliable service although slightly disappointed by the considerable price increase in the course of 6 months. In May 2024 I bought daily disposables for 1 month for £16.64 and in November the same order cost £19.91 due to increase in the prices of lenses themselves and newly introduced additional shipping cost.

22 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Simples!

Easy to order and quick to reply.

31 ottobre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Paula,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Valutata 1 stelle su 5

Really really bad quality

Really really bad quality, don’t cheap out on your contacts. Get good quality branded ones,

30 ottobre 2024
Non scritta su invito
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Risposta di Daysoft Contact Lenses

Dear Mohsin,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Valutata 4 stelle su 5

Easy to order service

Easy to order service. East to fit. Good instructional videos. Lenses are very soft and can split easily if not careful when handling them. Have on a couple of occasions split whilst wearing though this is rare.. overall good lenses and good service.

28 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

FANTASTIC PLACE

FANTASTIC PLACE, STRAIGHT FORWARD FOR PLACING AN ORDER, KIND CUSTOMER CARE PERSON, SWIFT DELIVERY, GOOD PRODUCTS

12 ottobre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Judith,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Valutata 5 stelle su 5

Great product and good service

I'm really pleased with the service that I've had from Daysoft, they even have real people who answer the phone! (I had a query). Great product at a competitive price.

1 ottobre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Hi,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Valutata 3 stelle su 5

Not a money saver anymore

I've been using this company for years.

They were really good, however the last 6/7 batches I've had at least one of the lenses is torn or has a hole in it, or just feels so uncomfortable when they are in
I've wasted so many it's proving to be expensive now so not really saving any money.

I'm not sure if they have changed supplier or what

24 settembre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Chloe,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Claire, Customer Care.

Valutata 1 stelle su 5

Since updated web site nothing but…

Since updated web site nothing but problems. Goodbye after over 20 years being a customer

23 settembre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Ann,
I can see that you have contacted us directly, Thank you.
Kind regards, Claire, Customer care.

Valutata 1 stelle su 5

Drying contact lenses

The contacts aren’t the best. I ordered this for the first time and my eyes went really red after using them for a day, i’m not sure why. My eyes have been dry and irritated. I believe it’s the quality of the batch I may have been given.

21 settembre 2024
Non scritta su invito
Logo di Daysoft Contact Lenses

Risposta di Daysoft Contact Lenses

Dear Josh,
Thank you for contacting us directly.
Kind regards, Claire, Customer care.

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