Curvypower Recensioni 1.538

Purchased an item using a welcome code. Item was finally delivered after a delay and a lot of chasing. Unfortunately it did not fit, so I contacted them about making a return only to be informed that as I used a discount code this made the item unreturnable. very poor customer service. I wish I had read the reviews on here before ordering

I haven't even received the item and the return policy states you can return 30 days after order date. I don't even have it and it's almost 30 says since I ordered it. I think this is a scam company. I didn't even think to check the reviews as looked legitimate to me. That's about £45 down the pan. If it arrives I am not even sure it will be suitable based on what others have said.

Terrible company, ordered on the 23rd of June . Yet to recieve my order, Do not patronise curvypower.
They need to be reported to trading standards department or something. They have to be stopped.

Merci beaucoup
Confort et soutien je cherchais depuis un moment un soutien gorge ! Merci 👍

Buyer Beware! I wish I had read these reviews first. First of all, the company misleads you into thinking they are located in the UK. Their contact number starts with (+44). They are in fact located in China, which means return costs are very expensive (but you don't find out until you are fighting to return an item). Second, I tried to cancel the order under the UK consumer protection laws because it took so long for the item to be delivered, and this is considered a breach of contract. They refused to cancel, but assured me I could return it only after the item was delivered. I didn't have the option to refuse delivery because it was put through my letterbox when I wasn't home. When it was eventually delivered, they then made the returns process very difficult. Third, even though they have a written returns policy online, they refuse to abide by their own policy. They pressure you to keep the items (I no longer needed it because it took so long to deliver, I had to purchase a similar item elsewhere due to an event I was attending). I sent pictures to show that package has not been opened so there shouldn't be issues with not accepting returns due to hygeine concerns. They then tell you you are not eligible for a refund because I used their 10% off promotional code! Then they told me it can take a very long time to process refunds even though they had no delay in taking my money the same day I placed the order. I had to remind them of UK consumer protection laws 2013 and 2015. They are very sneaky and manipulative. I sent the return package by Royal Mail International Tracked and Signed so they wouldn't claim "they didn't receive it". If they continue to refuse the full refund, I'll have to get PayPal involved! What a headache. You are better off trying to buy local.

it works on me perfectly.

First purchase from this company which I discovered while searching for a new sports bra. Really pleased with the item - great product, good price

Do not trust this company. Garment of very poor quality, hole opened when trying on. Company refused refund. Their website won't even allow you to submit a bad review.

Absolute scam of a company!
Tried to return on day of delivery as too small!
Trying to get details of how to return it is like pulling teeth!!! DO NOT USE THIS COMPANY YOU ARE THROWING YOUR MONEY AWAY!

If only I could give them minus 5 stars . I am waiting for the oar el since 3rd of June. And everytime when I message them the reply is either is in transit or it could be delayed up to 21 days. It's been more than 21 days . The customer service is absolutely joke

How I wish I had looked on trustpilot before ordering from this company. Like so many I have been treated appallingly by Curvypower.
They are only interested in new sales and not interested in returning customers.
Constantly sending out percentage off discounts to encourage sales knowing full well they have no intention of refunding on anything regardless of its condition and even though they ask the consumer to pay return postage.
I stupidly made a second purchase with another discount code because I actually thought one of the items I ordered was okay. I believe they purposely didn’t reply to my return request on my first order until my second order was dispatched which took forever btw, so that once they had made me aware of their no return policy I couldn’t cancel my second order.
My email of dissatisfaction was responded to within one hour with guess what….another discount code.

AVOID AVOID AVOID. No refunds offered which is against the consumer rights act. Will be reporting them to trading standards. Will try and get my money back from the bank

The company do not tell the truth on their website relating to returns or exchanges because they send you a discount code and when you use it, it makes your purchase non exchangeable or refundable.
It’s totally misleading and bad customer service.

I ordered in April a item from Curvypower and because I receive parcels every week at my business address I didn't notice the time passing and when I checked I didn't received for more then a month the parcel I checked the courier page to track the parcel and said was not able to delivery to contact the sender . I had contacted and they still delaying the replacement or refund for more then 2 weeks now without a clear solution and giving diferent solutions or writing diferent emails making the situation confuse. If I knew I would never ordered from you guys . I will keep waiting for the purchase replacement or full refund.

TOTAL RIP OFF - AVOID
they send a voucher but avoid to tell you what you spend it on you won't be able to return the item.
Says if you try on with own underwear it can be returned THIS IS ANOTHER LIE
They have basically stolen £50 from me & had the cheek to give me another voucher!

Like others I wished I had read the reviews before ordering. The company sent me the item in the wrong colour and refused to allow me to return the item or send out the correct colour. I ended up having to make a claim through my bank. The company do not abide by the Sale of Good Act or uphold customers Statutory Rights.

Taken my money, not received my item and the customer service is shocking.

Just as described would buy another item.

Attention arnaque
En fait aucun retour ni remboursement possible
Meme si vous avez essayer avec vos sous vêtements et que tout est étiqueté et emballé en fait ils refusent tous les retours!
Et en plus c’est très mal taillé
Je ne conseille absolument pas

Avoid this company!!!

Absolute shambles. Don't accept returns if you used a discount code??