We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Leggi di più
L'azienda ha risposto
My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided... Leggi di più
L'azienda ha risposto
We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Leggi di più
We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out
L'azienda ha risposto
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di The Cruise Line
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient.
Have booked many cruises Accross lots of companies- never had a problem
Trust them 100% Paul and Juliette Reid.

Risposta di The Cruise Line
As usual, our consultant Lynne was really efficient in booking us the suite that we wanted. We always get great service from Cruiseline.

Risposta di The Cruise Line
Lauren was great - she responded quickly, was easy to deal with, and got us exactly the cruise we wanted at an excellent price.

Risposta di The Cruise Line
From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, and did the same when our friends decided to book the same cruise,
I can’t thank Jess enough, she made it an easy process throughout, I would not hesitate to recommend the company especially Jess.

Risposta di The Cruise Line

Risposta di The Cruise Line
Lynne was as always outstanding and gave us all the assistance needed to secure a good cabin on deck 11 at a decent price.
Our ninth cruise through Lynne.
None better
Very best
Peter
Lauren Bishop was excellent made us feel really important as if she really cared that we got the right cruise.Would certainly use you again!
The best ever I’ve been using various cruise agents but the cruise line deserve 6 stars they go above and beyond to make your cruise special
Thanks so much
Michael
Benedict Simmonds was extremely helpful and knowledgeable helping me make my reservation.
Lauren was very helpful and informative she is a credit to your company
I have booked with the Cruise Line several times now and have been more than happy with their service. The communication is very good, competitive prices and friendly staff, will book my future cruises with them.

Risposta di The Cruise Line
Our consultant, Paul, was extremely helpful and got us the best deal for our holiday

Risposta di The Cruise Line
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anything

Risposta di The Cruise Line
Dealing with the Cruiseline is always a pleasure because our agent there, Jess, she is so friendly and efficient.

Risposta di The Cruise Line
Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal she can and that she really knows the type of Cruise line/ship I'm looking for. Thank you for everything you do for me Jess, massively appreciated!!

Risposta di The Cruise Line
I have used this company for about 20 years, Lynne is our go to cruise booker!
Always feel confident when using them and they will try to match other offers.
A very personal service- a rarity these days!

Risposta di The Cruise Line
Always prepared to go the extra mile to get me what I need at a great price. Nothing is ever to much trouble. Jess is always there for us.

Risposta di The Cruise Line
We have booked many cruises with them and received excellent service each time. Very helpful and efficient.
Always book our cruises with them.

Risposta di The Cruise Line
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.