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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Leggi di più

Valutata 5 stelle su 5

We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera

Scritti dall'azienda

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

511 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(511)

203 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Paul is a great agent

Paul is a great agent. He was quick and efficient.

1 settembre 2026
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Risposta di The Cruise Line

Thank you for your feedback, Diana.

Really pleased we could pull the whole trip together for you seamlessly.

Enjoy your cruise!
Paul

Valutata 5 stelle su 5

Great Staff / Really competitive pricing

Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient.

Have booked many cruises Accross lots of companies- never had a problem

Trust them 100% Paul and Juliette Reid.

1 settembre 2026
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Risposta di The Cruise Line

Thank you for taking the time to leave a review.

It's always a pleasure working with you and I look forward to helping with many more cruises ahead!

Jess

Valutata 5 stelle su 5

Great Service

As usual, our consultant Lynne was really efficient in booking us the suite that we wanted. We always get great service from Cruiseline.

1 settembre 2026
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Risposta di The Cruise Line

Thank you for this review. We are really pleased that we secured the right suite for you! 😊

It's always a pleasure working with you both. Have a wonderful luxury cruise!

Lynne

Valutata 5 stelle su 5

Lauren was great

Lauren was great - she responded quickly, was easy to deal with, and got us exactly the cruise we wanted at an excellent price.

2 marzo 2026
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Risposta di The Cruise Line

Thanks for taking the time to leave us a review. I'm really pleased I could find the right cruise at the right price for you.

Hope you have a fantastic cruise!

Lauren 🚢

Valutata 5 stelle su 5

Excellent …

From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, and did the same when our friends decided to book the same cruise,
I can’t thank Jess enough, she made it an easy process throughout, I would not hesitate to recommend the company especially Jess.

25 agosto 2026
Non scritta su invito
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Risposta di The Cruise Line

This is so kind, thank you, Jayne! Getting the cabin location right makes such a difference, and I'm really glad we found the perfect spot for you both. It was great helping your friends with their booking too - a group cruise to look forward to!

Have an absolutely wonderful time.

Jess 🚢

Valutata 5 stelle su 5

Fantastic service

Fantastic service, made everything so easy.

14 agosto 2026
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Risposta di The Cruise Line

That's what we aim for! Thank you for the kind words.

Have a wonderful cruise!

Valutata 5 stelle su 5

Will book again

I have booked with the Cruise Line several times now and have been more than happy with their service. The communication is very good, competitive prices and friendly staff, will book my future cruises with them.

10 agosto 2026
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Risposta di The Cruise Line

Hi Louise,

Thank you for this lovely review. We're really glad you keep coming back and that our service has consistently hit the mark. We look forward to helping with your next cruise! 🚢

Valutata 5 stelle su 5

Very professional

Our consultant, Paul, was extremely helpful and got us the best deal for our holiday

7 agosto 2026
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Risposta di The Cruise Line

Thank you for leaving us a review, Janice!

Really pleased we got you the best deal - that's always the aim! Hope you have a fantastic time on Windstar and Silversea 😊

Valutata 5 stelle su 5

I have said this numerous times

I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anything

7 agosto 2026
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Risposta di The Cruise Line

That means so much - thank you! After all these years, it's always a pleasure, and long may that continue.

Have a wonderful luxury cruise on Explora and Scenic! 🙂

Louisa

Valutata 5 stelle su 5

Dealing with the Cruiseline is always a…

Dealing with the Cruiseline is always a pleasure because our agent there, Jess, she is so friendly and efficient.

7 agosto 2026
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Risposta di The Cruise Line

Thank you for this kind review, Margaret!

It's always a pleasure dealing with you too. Hope you have a fantastic time on board Queen Victoria next year 🚢

Valutata 5 stelle su 5

Excellent service as always

Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal she can and that she really knows the type of Cruise line/ship I'm looking for. Thank you for everything you do for me Jess, massively appreciated!!

5 agosto 2026
Non scritta su invito
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Risposta di The Cruise Line

After booking so many cruises together, I feel I know exactly what you're after, which makes finding the perfect ship that much easier!

Looking forward to the next one! 🚢

Jess

Valutata 5 stelle su 5

I have used this company for about 20…

I have used this company for about 20 years, Lynne is our go to cruise booker!
Always feel confident when using them and they will try to match other offers.
A very personal service- a rarity these days!

1 giugno 2026
Non scritta su invito
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Risposta di The Cruise Line

Twenty years is a remarkable show of loyalty - thank you 😊

Personal service is something we're committed to, and I'm really glad that still comes through. Looking forward to many more cruises ahead!

Lynne

Valutata 5 stelle su 5

Always prepared to go the extra mile to…

Always prepared to go the extra mile to get me what I need at a great price. Nothing is ever to much trouble. Jess is always there for us.

5 agosto 2026
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Risposta di The Cruise Line

Thank you for this kind review!

Getting the right cruise at the right price is always the priority, and I'm glad that comes through 😊

Have a wonderful time on your upcoming cruises! 🚢

Jess

Valutata 5 stelle su 5

Very helpful

Fast, friendly, efficient and saved money.

5 agosto 2026
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Risposta di The Cruise Line

Thank you for your review, Stephen!

Hope you have an amazing time on your luxury Emerald cruise🙂

Lauren

Valutata 5 stelle su 5

We have booked many cruises with them…

We have booked many cruises with them and received excellent service each time. Very helpful and efficient.
Always book our cruises with them.

5 agosto 2026
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Risposta di The Cruise Line

Thank you for your feedback - It's great to have your continued trust, and we look forward to helping with many more cruises ahead!

Paul

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