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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Leggi di più

Valutata 5 stelle su 5

We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera

Scritti dall'azienda

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

511 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(511)

203 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First time cruisers.

My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided valuable knowledge and experience which resulted in us booking a Cunard Cruise.

15 ottobre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for your review, Ian.

We’re so glad you had a pleasant experience booking your first cruise.

We hope it’s the first of many! 😊

Valutata 5 stelle su 5

Brilliant Paul Anderson at Cruise Line

We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, professional service. Thanks Ian & Christine Maynard

14 settembre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for leaving a review Ian.

I’m glad I could help you book your Cunard cruise and share my knowledge along the way.

Enjoy your cruise next year! 😊

Paul

Valutata 5 stelle su 5

We have dealt with Paul at Cruise Line…

We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out

15 ottobre 2026
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Risposta di The Cruise Line

Thank you for the kind words and for your loyalty over the years James!

If any issues arise, I’ll always make sure they get sorted.

I look forward to helping with your next booking! 😀

Paul

Valutata 5 stelle su 5

Always 5 stars for The Cruise Line

Always 5 stars for The Cruise Line. They are amazing. I’ve used them for years. Never been let down.

14 ottobre 2026
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Risposta di The Cruise Line

Five stars every time - that means a great deal. Thank you! We really appreciate your continued trust over the years.

Enjoy your upcoming luxury cruises 😊

Valutata 5 stelle su 5

A very smooth booking process with…

A very smooth booking process with nothing too much trouble for Paul. Thank you

13 ottobre 2026
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Risposta di The Cruise Line

Thank you for taking the time to leave us a review, Julie.

I'm glad I made the booking process as easy as possible for you - just what we like to hear!

I hope you enjoy your luxury cruise next year!

Paul

Valutata 5 stelle su 5

Great communication and service

Great communication and service, especially from Jess and Benedict
This is our third time of booking with The Cruise Line and everything has been great
Would have no hesitation in recommending them

13 ottobre 2026
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Risposta di The Cruise Line

Thank you for taking the time to leave this review Janis.

It’s great to hear that our communication and service met your expectations - that’s what we always strive for.

Hope you enjoyed your recent luxury Oceania cruise and are looking forward to the next one! 🚢

Jess and Benedict

Valutata 5 stelle su 5

Excellent service

I received excellent service from Lauren. She replied promptly and answered all the questions I had. I subsequently booked a cruise for January 2028.

28 settembre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for this review Devon.

I’m glad I could help and I look forward to hearing all about it when you’re back!

Lauren

Valutata 5 stelle su 5

Efficient friendly service

Helped by a friendly, knowledgable agent, who quickly and efficiently sorted out a more complicated itinerary. Very competitive pricing for our trip. Would recommend.

2 ottobre 2026
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Risposta di The Cruise Line

Thank you for leaving this review Mary.

I'm really pleased I could help you book your Oceania cruise, enjoy every moment! 🚢

Ashley

Valutata 5 stelle su 5

Lynn Burt was absolutely fantastic

Lynn Burt was absolutely fantastic

30 settembre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for this lovely review Lawrence.

It’s been a real privilege to look after your cruise bookings for so long, and I look forward to many more! Enjoy your upcoming Silversea cruise 🚢

Lynne

Valutata 5 stelle su 5

Cruise Line are very knowledgeable and…

Cruise Line are very knowledgeable and understand what the client is requiring. Their relationship with all the major cruise lines enables them secure immediate information on prices and suite availability - have enjoyed their expertise for over 20 years

2 agosto 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for taking the time to leave a review Victor.

I’m so glad we’ve consistently been able to provide the knowledge and expertise you deserve.

Hope you enjoy the next couple of luxury cruises you have booked 😊

Louisa

Valutata 5 stelle su 5

Great company to deal with

We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we enjoy our cruises.
Highly recommended and we would not consider using anyone else to book our cruises. 10/10

21 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

As always Benedict is knowledgeable…

As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service

14 settembre 2026
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Risposta di The Cruise Line

Thank you for coming back to me for a third time, that really means a lot.

I'm glad the service has been consistent and I look forward to helping with your next booking!

Benedict

Valutata 4 stelle su 5

Was a very efficient young lady who did…

Was a very efficient young lady who did not waffle and listened to what l wanted and managed to achieve a holiday l am very much looking forward to

10 settembre 2026
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Risposta di The Cruise Line

Thank you for the kind feedback!

Really pleased we found the right holiday for you and that you have something to look forward to!

Lauren

Valutata 5 stelle su 5

I have never been on a cruise before

I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure we were in the best of the best within our budget. I would definitely recommend him to anyone who wishes to go on a cruise.
Thank you Paul, you made the whole process easy, and we are now excited for our trip.

4 settembre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for this review! I enjoy helping first-time cruisers, and I wanted to make sure you got the best experience within your budget.

You are going to have an incredible time!

Paul

Valutata 5 stelle su 5

A complete trip.

Capable of organising a complete trip with efficiency & confidence with welcome advice during the process.

7 settembre 2026
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Risposta di The Cruise Line

Thank you for your review Sue.

Getting every detail of the trip right is exactly what we're here for. We're glad the advice along the way was useful.

We hope you enjoy your upcoming Windstar cruise😊

Valutata 5 stelle su 5

Professional, attentive great service

Lynne from the cruise line is always fantastic, she listens, and is very professional in the way she deals with the enquiry. I use them when I go cruising

3 settembre 2026
Non scritta su invito
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Risposta di The Cruise Line

Thank you for taking the time to leave us a review, Andrew.

Taking the time to really listen and understand what you're looking for makes all the difference!

We hope you enjoyed your recent Princess cruise and are looking forward to your Viking cruise 😊

Valutata 5 stelle su 5

Paul took notice of my exact…

Paul took notice of my exact requirements, and his recommendation of the cruises with Scenic were just what was needed. The ships are superb, the crew even better, and this leads to having a wonderful collection of gusts on board. Altogether, I have had two fantastic holidays.

2 settembre 2026
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Risposta di The Cruise Line

Thank you for this great review, Marian.

I'm so pleased Scenic hit the mark! Once we established exactly what you were looking for, I was confident it would be a perfect fit.

Looking forward to helping plan the next one!

Paul

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