Very convenient and straight forward I love their service come handy in real time. My experience with this provider has been excellent — fast processing, clear communication, and reliable support thro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Admittedly I haven't been happy with Credit Union for quite some time now due to changes with time and new card provider. However having applied for a loan few days ago and getting a speedy informa... Leggi di più
L'azienda ha risposto
First of all their service to customers is great interms of communication Secondly they are there to help you anytime you are in need is 2nd time I have applied for loan they never refused me or t... Leggi di più
L'azienda ha risposto
If you are trusted to pay your loans back regularly, this is the best financial institution to borrow money from. Very low interest rates and great customer support. As long as you keep up with your... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Banca
- anche in
- Cooperativa di credito
Scritti dall'azienda
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Informazioni di contatto
4 Heaton Road, SE15 3TH, London, Regno Unito
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
4,7
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very effective and efficient
18 settembre 2025
Risposta di London Mutual Credit Union
Dear Idayat,
Thank you for the positive feedback! We're delighted to hear that you found our service both effective and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Sharon,
Thank you for your feedback. I have noticed that you have left a 3★ review. It would be great to have your feedback on how we might be able to improve or make your experience even better next time. If you do have any specific feedback, I would be keen to hear from you. My email is feedback@creditunion.co.uk. We are always looking to improve our service, so your thoughts would be invaluable!
Kind Regards,
London Mutual
Risposta di London Mutual Credit Union
Dear Rajasekaran,
Thank you for the positive feedback! It's great to hear that you found the application process straightforward and appreciated the quick processing time. We strive to make things as efficient and user-friendly as possible, so your experience reflects exactly what we aim for. We appreciate you taking the time to share your thoughts.
Best Wishes,
London Mutual
The response time was second to none
The response time was second to none, any issues i thought i had was dealt with quickly and prfessionally.
16 settembre 2025
Risposta di London Mutual Credit Union
Dear Agnes,
Thank you for the positive feedback! We're delighted to hear that our response time met your expectations and that our team was able to address your concerns quickly and professionally. Providing prompt, efficient service is something we take great pride in, and it's wonderful to know we delivered on that for you. We appreciate you taking the time to share your experience!
Best Wishes,
London Muitual
Easy application and prompt
Easy application and prompt, friendly and helpful service.
15 settembre 2025
Risposta di London Mutual Credit Union
Dear Sharon,
Thank you for your positive feedback! We're delighted to hear that you found our application process easy and our service prompt, friendly, and helpful.
If you have any questions or need assistance in the future, please don't hesitate to contact us.
Best Wishes,
London Mutual
Always great customer service!
Always great customer service and very friendly! Great organisation!
I have been using your services for almost 20 years and the staff are always helpful and pleasant.
Keep up the excellent work.
15 settembre 2025
Risposta di London Mutual Credit Union
Dear Phyllis,
Thank you so much for your wonderful review and for being such a loyal member for nearly 20 years! We're thrilled to hear that you've consistently experienced great customer service and found our staff helpful and pleasant. Your kind words about our organisation mean the world to us.
We truly appreciate your continued trust in our services, and we're committed to maintaining the high standards you've come to expect. If you ever have any questions or need assistance with anything, please don't hesitate to contact us - we're always here to help.
Thank you again for taking the time to share your positive experience!
Best Wishes,
London Mutual
Simple Process
The online form was simple enough to fillout,
Response was quick, also was kept informed on the progress and was also able to track progress via msg
The whole process with straight forward and not stressful as filling out forms can sometimes be.
Thank you LMCU.
12 settembre 2025
Risposta di London Mutual Credit Union
Dear Melissa,
Thank you for your positive feedback! We're delighted to hear that our online form was simple to use and that you found the entire process straightforward and stress-free. We're glad our quick response, progress updates, and tracking system made everything smooth for you.
If you have any questions or need assistance in the future, please don't hesitate to contact us.
Thank you for choosing LMCU!
Best Wishes,
London Mutual
I applied for a loan and to my surprise…
I applied for a loan and to my surprise it was approved within hours. That was great service.
11 settembre 2025
Risposta di London Mutual Credit Union
Dear Herve,
Thank you for sharing your experience! We're thrilled that your loan was approved so quickly and that you were pleased with our service.
If you have any questions or need assistance in the future, please don't hesitate to contact us.
Best Wishes,
London Mutual
Effecient and good
11 settembre 2025
Risposta di London Mutual Credit Union
Dear Edelmira,
Thank you for your feedback! We're pleased to hear you found our service efficient and good.
If you have any questions or need assistance, please don't hesitate to contact us.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Laurence,
Thank you for the kind words! We're so glad Brilliant was quick and helpful. If you ever need anything else, don’t hesitate to contact us — we're here to help!
Best Wishes,
London Mutual
The communication was excellent
The communication was excellent, I was kept informed at different stages of the application.
10 settembre 2025
Risposta di London Mutual Credit Union
Dear Rasak,
Thank you for your feedback! We're happy to hear the communication met your expectations. If you have any further questions or need assistance, feel free to reach out to us anytime!
Best Wishes,
London Mutual
Am always have a warm welcome anytime…
Am always have a warm welcome anytime l went to the office for anything
9 settembre 2025
Risposta di London Mutual Credit Union
Dear Faosat,
Thank you for your lovely feedback! We're glad to hear you always feel warmly welcomed. If you ever need anything, don’t hesitate to get in touch!
Best Wishes,
London Mutual
How fast they were to deal with things
9 settembre 2025
Risposta di London Mutual Credit Union
Dear Denese,
Thank you so much for your feedback! We're glad to hear you were pleased with how quickly we handled things. Providing prompt and efficient service is a top priority for us, and it's great to know it made a positive impression. If there's anything else we can assist you with, we're always here to help!
Best Wishes,
London Mutual
Excellent service,very efficient and…
Excellent service,very efficient and very prompt to respond
9 settembre 2025
Risposta di London Mutual Credit Union
Dear Queenette,
Thank you for your kind words! We're thrilled to hear that you were happy with our service and found us efficient and responsive. Delivering excellent service is what we strive for, and your feedback means a lot to the team. We look forward to helping you again in the future!
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Franca,
Thank you for your feedback! We’re glad to hear you found our responses quick and helpful. If you ever need more support, please don’t hesitate to reach out.
Best Wishes,
London Mutual
Easy access and no stress
5 settembre 2025
Risposta di London Mutual Credit Union
Dear Dotun,
Thank you for your feedback! We’re so pleased to hear you found the process easy and stress-free. If you need any further help, feel free to contact us.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Fatmata,
Thank you for your feedback! We’re glad you found our service quick and reliable — that’s always our goal.
Best Wishes,
London Mutual
It is good and I’m really happy the…
It is good and I’m really happy the most important thing for me is it went I need help LMCU come through for me thank you very much.
26 agosto 2025
Risposta di London Mutual Credit Union
Dear Stacey,
Thank you for taking the time to share your positive experience! It's wonderful to hear that LMCU was there for you when you needed help most. Having a financial institution you can count on during important moments makes such a difference. Your feedback about their reliability and support is valuable and will likely be appreciated by both LMCU and other potential members considering their services.
Best Wishes,
London Mutual
They where very helpful and respond…
They where very helpful and respond back to you , and very pleasant team .with good communication.
2 settembre 2025
Risposta di London Mutual Credit Union
Best Wishes,
Thank you for the positive feedback! It's great to hear the team was helpful, responsive, and communicated well. That kind of professional and approachable service really makes a difference.
Best Wishes,
London Mutual
Quick and east to apply
Quick and east to apply. Jay from customer services responded to my emails within a few minutes and helped me though uploading documents.
2 settembre 2025
Risposta di London Mutual Credit Union
Dear Tracy,
Thank you for the positive feedback! It's great to hear the application was quick and easy, and that Jay provided such prompt, helpful support with document uploads.
Best Wishes,
London Mutual
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