Very convenient and straight forward I love their service come handy in real time. My experience with this provider has been excellent — fast processing, clear communication, and reliable support thro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Admittedly I haven't been happy with Credit Union for quite some time now due to changes with time and new card provider. However having applied for a loan few days ago and getting a speedy informa... Leggi di più
L'azienda ha risposto
First of all their service to customers is great interms of communication Secondly they are there to help you anytime you are in need is 2nd time I have applied for loan they never refused me or t... Leggi di più
L'azienda ha risposto
If you are trusted to pay your loans back regularly, this is the best financial institution to borrow money from. Very low interest rates and great customer support. As long as you keep up with your... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Banca
- anche in
- Cooperativa di credito
Scritti dall'azienda
Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982.
Informazioni di contatto
4 Heaton Road, SE15 3TH, London, Regno Unito
- 020 3773 1751
- feedback@creditunion.co.uk
- creditunion.co.uk
4,7
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The process could of been clearer for…
The process could of been clearer for me as the link with the updates did not work
16 giugno 2025
Risposta di London Mutual Credit Union
Dear Carolyn,
Thank you for your feedback. We're sorry to hear you had trouble with the update link. We've tested it on our end, and it is working. If you experience any issues in the future, please don't hesitate to give us a call—we’re always here to help!
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Meshach,
Thank you for your kind words! We're glad to hear you had a smooth experience and received a timely response. Let us know if there's anything else we can help with!
Best Wishes,
London Mutual
A very efficient process with…
A very efficient process with continuous communication from an organisation that actually helps you.
9 giugno 2025
Risposta di London Mutual Credit Union
Dear Daniel,
Thank you for the great feedback! We're so pleased to hear you found the process efficient and supportive—it's exactly what we aim for.
Best Wishes,
London Mutual
In the past 15-years with them..they…
In the past 15-years with them..they Treats me as Never missed a payments....them knows I'm Deaf.. thanks samuel
9 giugno 2025
Risposta di London Mutual Credit Union
Dear Samuel,
Thank you for your continued trust over the past 15 years. We’re proud to support you and always aim to provide respectful, understanding service.
Best Wishes,
London Mutual
It was ok had abit of a problem but…
It was ok had abit of a problem but then one woman (can't remember her name) sorted the whole thing out for me within a hour so she was great
10 giugno 2025
Risposta di London Mutual Credit Union
Dear Emma,
Thanks for your feedback! We're sorry for the initial issue, but glad to hear one of our team members was able to resolve it quickly. We appreciate your feedback!
Best Wishes,
London Mutual
Being valued as a member of LMCU.
Being valued and the loan considerations as a member of LMCU that what matters not by being a poor credit. Thank you indeed Havva for on time updates and compliance!
11 giugno 2025
Non scritta su invito
Risposta di London Mutual Credit Union
Dear Frank,
Thank you for your thoughtful review! We're glad you feel valued as a member, and we’ll be sure to pass your thanks on to Havva for her great support and communication.
Best Wishes,
London Mutual
The LMCU EXCELLENT STANDARDS…
I rated the London Mutual Credit Union five star because having been associated with them for several years, I can confirm that they have grown tremendously. They have become very efficient in operations including attending to customer concerns very promptly. I can also add that they now easily operate just like the regular high street banks. Do keep it up.
9 giugno 2025
Risposta di London Mutual Credit Union
Dear Eugenia,
Thank you so much for your kind words and continued support over the years! We're delighted to hear that you've seen our growth and improvements firsthand. Providing efficient service and being responsive to our members’ needs is at the heart of what we do. Your feedback means a lot—thank you for being part of our journey!
Best Wishes,
London Mutual
Great service
I’ve been a customer of London credit mutual for a while and every time that I’ve needed a loan they’ve always delivered in a really good timeframe. I’ve recommend them to my friends and family who couldn’t believe what fantastic service they provide.
10 giugno 2025
Risposta di London Mutual Credit Union
Dear Anna,
Thank you for your wonderful review and for recommending us to your friends and family! We're so pleased to hear that you've had consistently positive experiences with our loan services.
Best Wishes,
London Mutual
Customer service is brilliant
Customer service is brilliant. Very quick at responding to emails, helpful and efficient. Havva always deals with my queries and is always very helpful.
10 giugno 2025
Non scritta su invito
Risposta di London Mutual Credit Union
Dear Sam,
Thank you for your kind words! We're thrilled to hear you’ve had such a positive experience with our customer service. We'll be sure to pass your lovely feedback on to Havva—she’ll really appreciate it!
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Patricia,
Thank you for your kind words! We're glad you found the process clear and quick. We appreciate your feedback!
Best Wishes,
London Mutual
Always a great service
4 giugno 2025
Risposta di London Mutual Credit Union
Dear Camilla,
We are happy to hear you are satisfied with the service and continue to strive to ensure we provide excellent service to our customers. Your comments and feedback have been noted and will be used to continue to improve our services.
Kind Regards,
London Mutual
Very quick and efficient
Very quick and efficient. Definitely a hassle free way of getting some much needed cash. Thank you London mutual
28 maggio 2025
Risposta di London Mutual Credit Union
Dear Connor,
Thank you for your kind words! We're glad to hear you had a quick and hassle-free experience with London Mutual. We're always here to help when you need us.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Aminata,
We are happy to hear you are satisfied with the service and continue to strive to ensure we provide excellent service to our customers. Your comments and feedback have been noted and will be used to continue to improve our services.
Kind Regards,
London Mutual
Risposta di London Mutual Credit Union
Dear Jay,
Thank you for your feedback! We're glad to hear that you found our loan services helpful.
Best Wishes,
London Mutual
You guys were a great help and really…
You guys were a great help and really helped me throughout the process. Everything was quick on response and answered everything I needed to know. Very good team
3 giugno 2025
Non scritta su invito
Risposta di London Mutual Credit Union
Dear Chris,
Thank you for your kind feedback! We’re glad our team could help you throughout the process and answer all your questions quickly. If you have any further questions or require assistance, please don't hesitate to contact us.
Best Wishes,
London Mutual
Very good rate
30 maggio 2025
Risposta di London Mutual Credit Union
Dear Nasrullah,
Thank you for your feedback! We're glad you found our rates good. If you have any questions, then please do not hesitate to get in touch.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear Toyin,
We are very happy with your 5* review and that we have delivered more than you have expected. Thank you for banking with us.
Best Wishes,
London Mutual
Fantastic service from them today I’ll…
Fantastic service from them today I’ll always bank with them
30 maggio 2025
Risposta di London Mutual Credit Union
Dear Abdulwahilee,
Thank you for your kind words! We’re glad you had a great experience with us. Please get in touch if you have any questions.
Best Wishes,
London Mutual
Risposta di London Mutual Credit Union
Dear S Walker,
We are happy to hear that you like saving when you are repaying the loan. It's a really great tool and it encourages members to save without any hustle. For any more feedback please do not hesitate to email feedback@creditunion.co.uk.
Kind Regards,
London Mutual
Am so happy with the outcome of my loan…
Am so happy with the outcome of my loan and the best of it all, Quick response from the Team makes me happy. Thanks for the team work.
29 maggio 2025
Risposta di London Mutual Credit Union
Dear Modupe,
Thank you for your kind words! We're so glad to hear you're happy with your loan outcome and our team's quick response. If there's anything else you need, feel free to get in touch!
Best Wishes,
London Mutual
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