I ordered 12 days ago and have needed to follow up with numerous unanswered emails and messages and 2 online chats. The order has still not shipped. Disappointing and still no confirmation of the orde... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It’s been 12 years since we purchased her Resmed S90 so when we recently replaced it with the latest Air 10 machine … WOW! What a magnificent difference in the upgrade of the CPAP machines. She said... Leggi di più
L'azienda ha risposto
I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Leggi di più
L'azienda ha risposto
You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su CPAP Australia
Scritti dall'azienda
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Informazioni di contatto
3,9
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di CPAP Australia
Hi Rizwan!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
My CPAP Journey
A month ago I found out that I had severe sleep apnea and since then I have frequently been to the CPAP Network clinic in Mornington Victoria. My CPAP therapist Justin Toth has gone out of his way to help me find the correct machine and mask. It has been quite a journey for me as I suffer from nasal congestion, which has interfered dramatically with my CPAP therapy. Thank you Justin for your patience and professionalism. Without your encouragement I probably would have given up. I am so glad that I have persevered as I'm feeling the benefit of a good nights sleep. The CPAP Clinic culture in Mornington is empathetic and understanding. I'm looking forward to a better quality of life.
2 agosto 2023
Non scritta su invito
Risposta di CPAP Australia
Hi Christine,
Thank you for taking the time to share this wonderful review with us and the community!
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
Sent the wrong product
11 agosto 2023
Risposta di CPAP Australia
Hi Greg,
Thank you for taking the time to share this review with us.
I believe we have since rectified your order, we do apologise for the delay.
If you run into any further order or product issues, please be sure to let us know.
Sleep well,
CPAP Australia
Risposta di CPAP Australia
Hi Allan,
We couldn’t be more thrilled to hear that your gear is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well, CPAP Australia
A timely service
My order was delivered in a timely efficient manner. A great service!
Thank you.
Helen
10 agosto 2023
Risposta di CPAP Australia
Hi Helen,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Great service
10 agosto 2023
Risposta di CPAP Australia
Hi Colin!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Risposta di CPAP Australia
Hi Gail!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Wrong and Faulty Parts
I was going to score higher based on the outcome of my contact regarding the issue. Unfortunately I have not been able to contact you either via web portal, captcha tool was not working, or by phone, I just sat in position 1 in the que for 30 mins. Left a message for you to call me when convenient for you, probably not so much for me.
The issue is that you have sent me the wrong size mask and the elbow joint leaks around the joint.
31 agosto 2023
Risposta di CPAP Australia
Hi Tony,
We apologise for the delay in our response and are very sorry to hear you are having trouble with your equipment in your order.
Please contact us via phone on 1300 69 2727 and we will do what we can to find a resolution.
Thank you.
CPAP Australia
Great to deal with. Fast delivery.
As always easy to deal with and lovely fast delivery!
9 agosto 2023
Risposta di CPAP Australia
Hi Ann!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Fast and reliable service
9 agosto 2023
Risposta di CPAP Australia
Hi Isabella!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Happy with the price and the service.
Happy with the price and the service.
Delivery was prompt.
18 luglio 2023
Risposta di CPAP Australia
Hi Roslyn!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Fast delivery easy purchasing.
18 luglio 2023
Risposta di CPAP Australia
Hi Wendy!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Risposta di CPAP Australia
Hi Melisa!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Risposta di CPAP Australia
Hi NA!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to deal with and quick delivery
8 agosto 2023
Risposta di CPAP Australia
Hi Anthony
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to use website and fast delivery
5 agosto 2023
Risposta di CPAP Australia
Hi Milorad!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Easy to order and quick delivery.
7 agosto 2023
Risposta di CPAP Australia
Hi Frank!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Risposta di CPAP Australia
Hi Suellen!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
It’s not really uncomfortable to wear
It’s not really uncomfortable to wear. I got used to it very quickly. It stops my jaw from dropping and my mouth opening. I find that it makes a huge difference in my snoring along with my mouth guard. Not 100% but very close.
5 agosto 2023
Risposta di CPAP Australia
Hi Karl,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep.
If you run into any product issues, please be sure to let us know.
Sleep well,
CPAP Australia
Fast service and good price.
16 luglio 2023
Risposta di CPAP Australia
Hi Leanne!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
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