Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
L'azienda ha risposto
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Leggi di più
L'azienda ha risposto
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Broker assicurativo
- Agenzia di assicurazioni auto
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni commerciali
- Agenzia di assicurazioni
- Azienda di assicurazioni per i taxi
Scritti dall'azienda
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Informazioni di contatto
Field House, Station Approach, CM20 2FB, Harlow, Regno Unito
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Eccellente
1665 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di CoverMy
Thank you for your feedback! We’re so pleased to hear that Callum was able to assist you and that you were happy with the service he provided. We’ll be sure to share your kind words with him.
Risposta di CoverMy
Thank you for your kind feedback! We’re delighted to hear you were happy with both our service and customer care. Providing excellent support is always our priority.
Risposta di CoverMy
Thank you for your feedback! We’re delighted to hear you were pleased with our service.
Thank you so much for your excellent…
Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.
11 agosto 2025
Risposta di CoverMy
Thank you for your kind words! We’re so pleased to hear you were happy with our service and that we could meet your insurance needs with patience and care.
We truly appreciate your trust in us and look forward to working with you again in the future.
Best regards,
Risposta di CoverMy
Thank you for your lovely feedback 💐 We’re delighted to hear you were happy with our service, found our prices affordable, and appreciated our reminders.
We look forward to helping you again in the future!
Best regards,
Risposta di CoverMy
Thank you for your feedback! We’re glad to hear you found our customer service nice and polite, that’s exactly what we aim for.
Best regards,
Very helpful to find my texi insurance…
Very helpful to find my texi insurance and coustmer services very good
8 agosto 2025
Risposta di CoverMy
Thank you for your kind words! We’re so pleased we could help you find the right taxi insurance and that you had a great experience with our customer service team.
We appreciate you choosing us and look forward to assisting you again in the future.
Best regards,
Risposta di CoverMy
Thank you for your feedback, we’re sorry to hear you feel your needs weren’t fully understood. This is never the experience we want our customers to have.
We’d really like the chance to discuss your concerns in more detail so we can understand what happened and see how we can make things right. Please get in touch with us directly at engagement@covermy.com and we’ll do our best to resolve this for you.
Best regards,
Easy to take the policy online and the…
Easy to take the policy online and the price was the most competitive on the maket.
27 agosto 2024
Risposta di CoverMy
Thank you for your great feedback! We’re delighted to hear you found our online process straightforward and our price competitive in the market.
We really appreciate you choosing us and look forward to helping you again in the future.
Best regards,
Risposta di CoverMy
Thank you for the great feedback! We're so pleased to hear you found the service simple, honest, and fairly priced — that’s exactly what we aim for.
If there's anything you need going forward, don't hesitate to reach out.
They were very helpful and effective
They were very helpful and effective. everything was done great thank you for your help.
22 luglio 2025
Risposta di CoverMy
Thank you for your kind words! We're really glad to hear you found our team helpful and effective. It’s great to know everything went smoothly for you.
If you need anything in the future, we’re always here to help!
Terrible.
Terrible.. they said they could beet my insurance that I was with so they done a search & came back with one 200 a month cheaper than who I was with.. I cancelled with company I was with costing me over a grand settlement… two days later cover my cab sent me a email saying the insurance cover they gave me would end on Tuesday gone for not having all the correct information on claims .. they run a check in you not me on my own.. as a result of this iv ended up with a 10 thousand a year comprehensive cover ! I’m fuming 😡 absolute joke there the pits ! Steer clear folks
23 luglio 2025
Risposta di CoverMy
Thank you for taking the time to leave your feedback, we’re very sorry to hear about your experience and understand how upsetting this must have been.
When taking out a policy, all drivers are asked to disclose any claims or incidents from the past five years, whether they were fault, non-fault, or even for information only. This is a standard requirement across the insurance industry.
As discussed during the quotation, a CUE (Claims and Underwriting Exchange) check is carried out by the underwriter after the policy has been incepted. This check is used to validate the claims history provided. If any discrepancies are found, for example, claims not declared, this can lead to an additional premium being applied or, in some circumstances, policy cancellation, depending on the insurer’s terms and if this meets their criteria.
We completely appreciate how difficult this has been, especially with the impact on your previous insurance policy. If you'd like us to review your case in more detail, please do get in touch directly and will be happy to help.
Polite efficient service
Polite efficient service
Great price
Great customer service
I have already recommended your company to other taxi drivers
22 luglio 2025
Risposta di CoverMy
Thank you so much for your kind words! We're really pleased to hear you were happy with our polite and efficient service, competitive pricing, and overall customer care.
It means a lot to us that you’ve already recommended us to other taxi drivers, thank you for your trust and support!
Risposta di CoverMy
Thank you! We're so glad to hear you're very happy with your experience.
Risposta di CoverMy
Thank you for your feedback! We're glad you were happy with our quick response — we always aim to be as efficient and helpful as possible.
Professional , friendly, empathetic and above all patient.
The person who attended to my case was very professional, empathetic, friendly and patient.
She took her time to explain things to me and cleared my doubts where I am not sure
21 luglio 2025
Risposta di CoverMy
Thank you for your thoughtful feedback. We're so pleased to hear that our team member was professional, empathetic, friendly, and patient throughout your experience. It's great to know you felt supported and that your questions were clearly answered.
We'll be sure to pass your kind words along it will mean a lot to the advisor who helped you.
Risposta di CoverMy
Wow, thank you so much for the amazing compliment! We're thrilled to hear you had such a great experience with our customer service.
We're always here if you need anything!
Risposta di CoverMy
Thank you for your feedback! We’re really glad to hear you're happy with the result. It means a lot to us!
Risposta di CoverMy
Thank you for your kind feedback! We're really glad to hear you found the process easy and the service very good — that’s exactly what we aim for.
We're always here if you need us!
Good
Company is very good and insurance price every good if you compare with other insurance companies. I strongly recommended to mini cab driver to check this company for insurance.
17 luglio 2025
Risposta di CoverMy
Thank you so much for your kind words and strong recommendation! We’re really pleased to hear you found our service and pricing competitive compared to others that’s exactly what we aim for.
We truly appreciate your support and are especially grateful for you recommending us to fellow minicab drivers. We're always here if you need anything!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.