Just spoke to customer service to get further feedback on our Concession discount request. She explained what we would need to do and then provided a link to on-forward the updated details directly t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Contacted the customer centre on a weekedn to resolve a credit. Call was answered promoptly. I dealt with Rose who handled the call brilliantly across multiple accounts. Resolved the issue with no... Leggi di più
Guillia, Customer Service was very helpful and promptly attended to my request for gas plan change Would recommend COVAU services to anyone Thank you
Grace made the change to a cheaper plan very easy. She explained the new rates at each step & applied the discount immediately.
Dettagli dell'azienda
- Azienda fornitrice di energia elettrica
- Fornitore di energia
- Azienda di fornitura del gas
- Azienda specializzata in energia solare
Informazioni su CovaU Energy
Scritti dall'azienda
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
Informazioni di contatto
Suite 05, Level 29, 225 George Street, 2000, Sydney, Australia
- 1300 689 866
- support@covau.com.au
- covau.com.au
Ha risposto al 42% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service from a friendly representative
The customer service rep to whom I chatted in person on the phone was very helpful to me. She told me that an increased discount - from 18% to 25 % - was available to me and, at my request, she said this new discount will apply from my next bill onwards.
Quick and easy help I needed Instantly..
I had to call customer service…
I had to call customer service regarding my service and it was great and very helpful.
Great customer service and better rates
Great customer service. Better rates. Great guy Marlon. Help me understand my bill and work out how much I will be saving on my bill. Thanks.
Great customer service
Great customer service by Aushmeare (AN). He was very polite, friendly, helpful and efficient. A good example of excellent customer service!
(SF04964921)
Thanks
Thanks, it was a pleasant experience to deal with your representative
Great Service
Very helpful service from Grace. She was friendly and helped me get onto a better deal. Thanks Grace!
Excellent service with this girl.
The customer service is just great!
First time using CovaU, so far so good. The customer service is just great!
After four months of trying to get my…
After four months of trying to get my issue resolved with no success today I was answered by an absolute angel who actually listened to my concerns and very quickly resolved my issue. She was extremely professional and showed great customer care. If she is not already head of all your departments with a great bonus awarded I suggest you do. She is a definite asset to your company and should be rewarded as such.
I had an awesome experience with Covau
I had an awesome experience with Covau, they are very friendly and helpful staff. They attend to resolving any issues straight away. The pricing for electricity supply is truly the most economical and competitive. I'm sticking with them. Recommend this company for electricity supply and pricing
The Lovely Lady Did a fantastic job for me .
The Lady Did a fantastic job for me .
I am not great with computers and she helped me transfer my accounts to mailing which for me is Way Better .
She also extended my account so as I don’t fall behind until the accounts come . Which I wouldn’t have thought of .
Thankyou so muchI really appreciate your help and time .
Well done ✅
SF04943179
Thanks to CovaU
Thanks to CovaU to offer the best rates and clarify all about energy supply
CovaU Support
Great customer support team. Was able to resolve my account issue in a very timely manner.
Good Customer service Staff Mr Aush
Good Customer service Staff Mr Aush , patience & professional approach, thumb up, customer ref 01081308
Called customer support
Called customer support, and recieved super helpfull and friendly support.
They made me feel like a valued customer
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