CovaU Energy Recensioni 2.104

Guillia, Customer Service was very helpful and promptly attended to my request for gas plan change
Would recommend COVAU services to anyone
Thank you

Rang to update my direct debit details the call center staff was very friendly and engaging. Great service!

Your customer service was exceptional — professional, responsive, and genuinely helpful throughout the entire experience. I really appreciated the clear communication, patience, and attention to detail. The support team made everything smooth and stress-free. Highly impressed with the level of care and efficiency provided.

Grace made the change to a cheaper plan very easy. She explained the new rates at each step & applied the discount immediately.

Good customer service very easy to talk with

Just spoke to customer service to get further feedback on our Concession discount request. She explained what we would need to do and then provided a link to on-forward the updated details directly to her.
Excellent service, thank you

Very happy with customer service, good competitive rates, thank you!

Contacted the customer centre on a weekedn to resolve a credit. Call was answered promoptly. I dealt with Rose who handled the call brilliantly across multiple accounts. Resolved the issue with no fuss. Great service. Thank you Rose!

Mark Ortega at CovaU was very helpful! He fixed up our billing issue, had good communication with us, and was clear in the next steps. He was fantastic to deal with. Thanks!

Grace who assisted with my request was totally exceptional in providing me the best customer service. Ive had a more than postive experience overall.

Their call centre was fast, efficient and very clear with the help I received regarding my account and connecting solar to the grid feed in.

Very helpful politely directed and attended to my queries promptly.. great service 👍

CovaU was wonderful to deal with. Two questions were answered immediately - great service, great company!

Bills are more expensive compared to other plans but the quality of the support is worth it. Grace was helpful and friendly all the way to help me set up my new connection.

Reasonable rate price and great customer service

Excellent service

Straightforward customer service that was helpful with resolving an issue we ran into

Unbelievable response from a company run by clowns. Apparently I am disgruntled because I did not read the Ts and Cs. And that this energy provider was not suited to me, and that I was pressured into the contract. None of the above. Staff are very coercive to sign you up, that is a fact, but what has me angry is that they tell you one rate and charge you another. Stay away from these crooks. There is better energy providers out there with way better rates Zero stars.

Great experience