Courtrecords Recensioni 

331
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Leggi di più

L'azienda ha risposto

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Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,1

Tutte le recensioni

(331)

289 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick response and great customer…

Quick response and great customer service.

10 dicembre 2025
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Risposta di Courtrecords

Hello Patricia,

Thank you very much for your 5-star review. We are delighted to hear that you received a quick response and experienced great customer service. Your feedback means a great deal to us.

If there is anything more we can assist you with, please feel free to reach out.

Thank you again for choosing us.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Customer Service = wonderful; website = lacking

Customer Service was wonderful, website over-promised.

9 dicembre 2025
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Risposta di Courtrecords

Hello Philip,

Thank you very much for your 5-star review. We are pleased to hear that you found our customer service to be wonderful.

We regret that your experience with our website did not fully meet your expectations. Your feedback is greatly appreciated, and it will help us continue improving the clarity and reliability of our online platform.

If there is anything further we can assist you with, please do not hesitate to contact us.

Thank you again for your valuable feedback.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

She was very professional

She was very professional

9 dicembre 2025
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Risposta di Courtrecords

Hello Tony,

Thank you for your generous 5-star review. We are pleased to hear that you found our service to be very professional. Your feedback is sincerely appreciated.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 2 stelle su 5

I did 4 searches

I did 4 searches, and I could not find any useful info. Kept seeing the message: records were purged. pretty much nothing !!! A waste of $. I should demand $ back.

4 dicembre 2025
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Risposta di Courtrecords

Hi Steve,

Thank you for your feedback, and we're sorry you were dissatisfied with the report you received. There could be multiple reasons why a person or records may not be available within our system. Among the most common are:

·The individual's record has been purposely removed for privacy, confidentiality, and security by an individual or the state.

·Our search coverage areas include over 2 Billion Records but not all states and counties offer digitized records it may be helpful to check our coverage areas.

·Due to federal and state laws this type of data is not available for public access.

Additionally, we source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control, we hope you understand.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

The customer service representative was Jomarie

The customer service representative was knowledgable, efficient, and easily able to remedy the situation. My many thanks to her for all of her help.

8 dicembre 2025
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Risposta di Courtrecords

Hello Sharon,

Thank you for your 5-star review! We’re delighted to hear that Jomarie was knowledgeable, efficient, and able to assist you effectively. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear your feedback.

We appreciate your support and are always here to help whenever you need us.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Good good good

7 dicembre 2025
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Risposta di Courtrecords

Hi Serhii,

Thanks so much for the great feedback! We’re always here if you need anything else.


Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 4 stelle su 5

Jersey Girl

Was not able to find what I was looking for but experienced great customer service

2 dicembre 2025
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Risposta di Courtrecords

Hi Sheniia,

Thank you for your feedback. We’re glad to hear you received great customer service, and we apologize that you weren’t able to find the information you needed. If there’s anything more we can assist with, please feel free to reach out—we’re here to help.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Great customer support care

Customer support took care of my issue immediately. Thank you.

1 dicembre 2025
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Risposta di Courtrecords

Hello Dalia,

Thank you for your 5-star review. We’re thrilled to hear that our customer support team was able to address your issue promptly. Your kind words mean a lot to us, and we’ll be sure to share them with the team.

If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

My phone came up missing about 9 months…

My phone came up missing about 9 months ago I didn't have any information on this account so I was paying for it but couldn't use it. But I got a hold of customer service and they really help me out a lot so I give them a five. The reports I would only give them a three because half of my reports was missing I did a background on me and it was missing a lot

2 dicembre 2025
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Risposta di Courtrecords

Hello Diana,

Thank you for taking the time to leave us a 5-star review. We’re very glad to hear that our customer service team was able to help you resolve the issue with your account after your phone went missing — we know how frustrating that situation can be.

We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.

Regarding the charges, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.

We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.

Thank you again for your kind words about our support team, and for sharing your experience. Please feel free to reach out anytime — we’re here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Mariz Was Great.

Mariz Was Great.
She was patient and walked me through the issue I had step-by-step- until it was fully resolved.

3 dicembre 2025
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Risposta di Courtrecords

Hi Jim,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

The Lady that I talked to was very nice…

The Lady that I talked to was very nice and very helpful to me as I was trying to figure out what I needed to do. Was very helpful and nice.

2 dicembre 2025
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Risposta di Courtrecords

Hello Jeanette,

Thank you for your kind review! We’re glad to hear that our team member was friendly and helpful while guiding you through the process. We’re always here if you need any further assistance.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

The gentleman was very kind

The gentleman was very kind

2 dicembre 2025
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Risposta di Courtrecords

Hello Debra,

Thank you for your 5-star review. We’re glad to hear that you had a positive experience and that our team member was very kind. Your feedback is greatly appreciated, and we’re always here if you need any further assistance.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5
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Risposta di Courtrecords

Hello Natalie,

Thank you very much for your 5-star review. We’re delighted to hear that our customer support team was able to assist you so promptly. Should you need any further help in the future, please don’t hesitate to reach out. We truly appreciate your feedback.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

quick response

quick response

1 dicembre 2025
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Risposta di Courtrecords

Hi Wyatt,

Thank you for your review! We’re glad Aron provided quick, clear support and resolved the issue right away. We appreciate you sharing your experience with us.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Dexter was great

Dexter was great! I appreciate his help.

30 novembre 2025
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Risposta di Courtrecords

Hello Amanda,

Thank you for your wonderful 5-star review. We’re delighted to hear that Dexter was able to assist you so well. Your appreciation means a lot, and we’ll be sure to pass your kind words along to him. If you need anything else, we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

The representative was help and rapid

The representative was help and rapid. The system has a few things to work out but it was good to learn that you can pay for public records online

29 novembre 2025
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Risposta di Courtrecords

Hi Cash,

Thank you for taking the time to share your review with us. We're pleased that you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 1 stelle su 5

I was charged twice the $24.95

I was charged twice the $24.95. I sent an email canceling subscription with no response. Do NOT recommend this service.

17 novembre 2025
Non scritta su invito
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Risposta di Courtrecords

Hi Robin,

I'm sorry you haven't received any response to your cancellation request and that you were charged twice. I would love to check on the account for you; however, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askcourtrecords@courtrecords.us. Rest assured, we're here to help.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 1 stelle su 5

People with actual court records show…

People with actual court records show with no history. Very disappointed

27 novembre 2025
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Risposta di Courtrecords

Hello Becky,

Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how concerning it must be to see information that does not align with your actual records.

We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.

Please be assured that we take matters like this very seriously. Upon reviewing your account, our team has already canceled the monthly subscription and issued a full refund of $24.95. Please expect the funds to reflect in 3 to 5 business days.

Should you have any additional questions or require further clarification, please do not hesitate to contact us directly.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 1 stelle su 5

I was over charged for something I…

I was over charged for something I didn't ordered

26 novembre 2025
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Risposta di Courtrecords

Hello Soleil,

Thank you for bringing this matter to our attention. We are sorry to hear about your recent experience and understand the concern regarding a charge for an item you did not order.

Kindly note that we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.

Nonetheless, after reviewing your account, we can confirm that our support team has already canceled the associated subscription and processed a full refund of $24.95 for the monthly plan. You should see the refund reflected in your account shortly.

We appreciate your patience and the opportunity to resolve this for you. If you require any further assistance, please do not hesitate to contact us.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Valutata 5 stelle su 5

Best ever!

Love them! Their customer service is unbeatable!

24 novembre 2025
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Risposta di Courtrecords

Hi Elise,

Thank you so much for your kind words! We’re thrilled to hear that our customer service team delivered the level of care and support you deserve. We truly appreciate your feedback and look forward to assisting you anytime you need us!

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

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