I ordered some clothes online on Easter Monday, and always have my orders delivered to your shop within Belton garden centre at Grantham. Although it's about 25 miles from my home, I go there every... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy ordering. The option to pick up from a local outlet is much better than having to wait in for a delivery, you are told when the parcel has been received and given a few days to collect. The staff... Leggi di più
L'azienda ha risposto
I ordered a pair of trousers online thinking it would be quicker to click and collect my local garden centre where there is a Cotton trade store. It took over two weeks to arrive. Very annoying when I... Leggi di più
L'azienda ha risposto
During a visit to Cotton Traders in Belton, Grantham, I found a dress in the sale which I wanted, but not in the correct size. The two members of staff, David and Abi, went above and beyond. Several p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Belton, Grantham, NG32 2LN, Lincolnshire, Regno Unito
- 01476 568907
4,6
Eccellente
179 recensioni
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Le persone hanno visualizzato anche
Just liked the look of it and fitted…
Just liked the look of it and fitted very well nice shop and friendly staff
7 febbraio 2023
Quick service friendly staff.
17 gennaio 2023
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Lightweight fabric…
Arrived as requested but disappointed with the thin, lightweight fabric, but this seemed to be the only navy needle cord fabric in the brochure. Fit was fine.
19 ottobre 2022
Risposta di Cotton Traders - Grantham
Hello
I am sorry to hear that the item you ordered was not up to the usual quality you expect from us. I have passed on your valuable feedback to our Buying Team.
I do hope this experience has not put you off shopping with us in the future and that you browse our website for the many other items we have on offer.
I have also ensured that if you wish to return the item you won't be charged the returns cost.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
The quality of the product is exceptional, I'm extremely impressed and happy with my purchase
The quality of the product and the excellent delivery service
19 ottobre 2022
Excellent service and nice product.
11 ottobre 2022
Excellent service can’t wait to wear my…
Excellent service can’t wait to wear my new cardigan, I also have a red one. Many Thanks
10 settembre 2022
Smart good fit fast delivery
20 agosto 2022
Sale bargains
I order a skirt, walking trainers and sandals. They arrived as stated. I was very happy with the skirt but have sent the footwear back as the fit was too broad for my feet.
3 agosto 2022
I absolutely loved the clothes I bought…
I absolutely loved the clothes I bought from you will definitely buy more thank you
29 luglio 2022
Visited Cotton Traders at Belton Garden…good and bad
Visited Cotton Traders at Belton Garden Centre and was served by Donna who was extremely helpful and friendly as well as being very professional. Donna treated me like a valued customer.
Unfortunately there was a 2nd assistant present who was sweeping the floor and insisted on trying to hold a conversation with Donna all the time I was being served. Not a good impression.
24 luglio 2022
Non scritta su invito
I find Cotton Traders so dependable
I find Cotton Traders so dependable , sizing is true to size so I know items ordered online will fit without the need to return all the time . Also having helpful , friendly staff at my local outlet is a lovely bonus .
19 luglio 2022
Delivered as promised to collection…
Delivered as promised to collection point as promised. Packaging very good. Clothes good fit.
3 luglio 2022
Satisfied Customer
I ordered a pair of shorts and a pair of jeans, ordering was easy and straight forward, my items arrived on time, but I didn't like the jeans material or the width of the trouser bottoms. It was straight forward returning the jeans with the prepaid label, this is a no hassle company I'm glad to do business with.
27 giugno 2022
Risposta di Cotton Traders - Grantham
Hello Mail,
Thank you for your review, I am sorry to hear that the jeans were not suitable but I am glad to hear the returns process was straight forward for you.
Thank you once again for taking the time to leave such a great review.
Kind regards,
Zena
Cotton Traders Customer Support
Unimpressed
Would be no stars if possible. Ordered over a week ago and parcel still not received
22 giugno 2022
Risposta di Cotton Traders - Grantham
Hello Lynn,
Thank you for taking my call earlier. I apologise for the delay with your delivery and, just to confirm, I have sent out a replacement parcel out to you on express delivery which ought to be with you in 2 working days.
I hope you enjoy the rest of your day.
Kind regards,
Andy
Customer Services, Cotton Traders
Excellent products. 1st class.
Excellent products. Very pleased. Will be ordering again.
14 giugno 2022
Have returned shorts and asked for a…
Have returned shorts and asked for a smaller size.will comment more when this happens.
3 giugno 2022
Risposta di Cotton Traders - Grantham
Hello David,
I'm sorry to hear that the shorts purchased didn't fit well.
If you call our friendly Customer Care team on 0161 286 4321 and we will happily place an exchange order for a smaller size without any extra postage.
Kind Regards,
Chris
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