Speed of the Click and Collect delivery to my nearest store was good and the service of the staff in the shop was exemplary. I bought two long sleeved base layers and although they are fine I do thi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I find Cotton Traders merchandise to be good quality, I enjoy wearing it and it washes well. On this occasion I chose click and collect from the outlet at The Valley - shopping park near Evesham. W... Leggi di più
L'azienda ha risposto
Darren at Cotton Traders, Evesham Country Park, went over and above to help my mum locate an item she’d been searching for. He phoned other stores and arranged for delivery to her home. Excellent serv... Leggi di più
L'azienda ha risposto
Great quality clothing. Evesham vale Country Park is the store I visited to get a refund and purchase something else. Sam the staff member who assisted me was very approachable and helpful. I left the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Evesham Country Park Village, Unit 11, WR11 4DS, Evesham, Regno Unito
- 01386 423575
4,7
Eccellente
214 recensioni
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Le persone hanno visualizzato anche
Friendly and helpful staff in a clean…
Friendly and helpful staff in a clean and bright environment 👌 👍 😀 ✨️
27 agosto 2025
Risposta di Cotton Traders - Evesham
We appreciate your positive feedback. We're so happy to learn that you found our staff friendly and helpful and our environment clean and bright.
Quality of some products is poor
Quality of some products is poor. Black trousers purchased. Hook came away from trousers second time of wearing so couldn't do up. Loose threads around button holes.
Benefits for loyal customers. No different to first time purchases. Offers open to everyone. Not special. Loyal customers need proper reward.
6 agosto 2025
Risposta di Cotton Traders - Evesham
Hello Martin,
Thank you for your review. I am sorry to hear of the problems you experienced with the trousers you purchased.
We would welcome the opportunity to raise this matter with our suppliers. Please call our friendly Customer Care team on 0161 286 4321 who can arrange a replacement (subject to stock levels) or full refund upon receipt of the returned item.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Risposta di Cotton Traders - Evesham
We appreciate you sharing your experience! We're happy to hear our customer service team helped you purchase T-shirts. Thanks for the positive feedback.
Tina at Evesham was so helpful and…
Tina at Evesham was so helpful and considerate
7 agosto 2025
Non scritta su invito
Risposta di Cotton Traders - Evesham
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us.
Today I had to return two defective Cotton Trader shirtsive…
Today I had to return two defective shirts. I phoned the Evesham store, the phone was answered by Rhys.
His attitude was positive and helpful.
I later on visited the store and was served by Rhys who sorted out my issues. I was was very impressed by the service I received.
4 agosto 2025
Non scritta su invito
Risposta di Cotton Traders - Evesham
We're happy to hear that the colleague who assisted you was helpful and positive when resolving the issues with your shirts. We appreciate you taking the time to share your experience with us.
All round pleasant experience
Collected from store after ordering on line. There was a little confusion with parcel but sorted very quickly. Staff asked if we needed to try any items on but we declined. Very pleasant staff.
23 luglio 2025
Risposta di Cotton Traders - Evesham
Thank you for your review. We're glad to hear that the minor issue with your order was resolved quickly and that you found our staff pleasant. We appreciate your feedback.
Risposta di Cotton Traders - Evesham
We appreciate your positive feedback. We are so happy you found excellent quality and efficient service, and value for your money.✔✔
Good quality products at reasonable…
Good quality products at reasonable prices. Pleasant friendly and helpful.
21 maggio 2025
Risposta di Cotton Traders - Evesham
We appreciate your positive feedback. We are so happy you find our products good quality and reasonably priced, and that you find us pleasant, friendly, and helpful.
Cotton Traders
It must be said that, whether you buy on line or in one of their shops, our local shop is at Evesham Country Park Village ,the service is always top and nothing is too much trouble.The quality of their merchandise is also top quality and excellent value for money especially with their super deals.
Highly recommend 5*
27 giugno 2025
Risposta di Cotton Traders - Evesham
Thank you for your review. We're happy to hear you consistently receive top-tier service and find great value in our merchandise, both online and at our Evesham store. We appreciate your high recommendation!
Good Quality and great service
Quality and the service, I order online and was not sure about size so collected from Evesham branch and it was my first time to buy from cotton traders unfortunately after trial I realised that I need one size small and shop staff was so supportive they cancel and reorder without any hustle.
4 giugno 2025
Risposta di Cotton Traders - Evesham
We appreciate your positive feedback. We're happy to hear that you were pleased with the quality and service and that our shop staff were supportive in resolving your sizing issue. We're glad they could reorder the correct size for you without any trouble.
Darren and Sam are very welcoming and…
Darren and Sam are very welcoming and attentive, when I’ve had to return something they are very obliging offering to help find something else. I never leave the shop disappointed.
30 maggio 2025
Risposta di Cotton Traders - Evesham
We're so happy to hear that you find our team welcoming and attentive! It's great to know we can help you find what you need, and we appreciate your positive feedback 😊
Risposta di Cotton Traders - Evesham
Thank you for taking the time to leave a review. We are so glad to hear that your order arrived with you promptly.
Great shirts and great value.
Great shirts and great value.
Shirt sizes are accurate
In store customer service was excellent
14 maggio 2025
Risposta di Cotton Traders - Evesham
Thank you for taking the time to leave a review. We appreciate your positive feedback. We're glad you found great value in our shirts and that the sizes are accurate. We're also happy to hear that you experienced excellent customer service in our store.
Special store.Online or via the fantastic service…
Online or via the fantastic service from the Evesham team Cotton Traders comes up with great value products at great value prices. No I haven't got shares. Just love their stuff and the fantastic service. Special mention for the manager of the Evesham store. Top manager.
14 maggio 2025
Risposta di Cotton Traders - Evesham
Thank you for taking the time to leave a review. We're happy to hear you find great value in our products and appreciate the service from our team. We appreciate your kind words about the Evesham store manager. Thanks for your feedback.
Found a pair of jeans that actually fit…
Found a pair of jeans that actually fit me! Need to take up the length a bit but otherwise fine. I'm afraid the changing room at the store at The Valley, Evesham left much to be desired. There was loads of fluff that attached to my clothes as I was trying on the garment. Obviously floor hasn't been swept for a while!
23 aprile 2025
Risposta di Cotton Traders - Evesham
We appreciate you taking the time to share your feedback. We're thrilled you found a pair of jeans that fit well, and we understand your concern about the changing room at our Evesham store. We strive to maintain a clean and comfortable shopping experience for all our customers, and we'll address this issue with our team. Thank you for bringing it to our attention.👍
EXCELLENT Customer service at Evesham
I have just had the most excellent customer service from Darren, manager at the Evesham store. In fact, all the staff at Evesham are friendly, helpful and patient and I really appreciate being able to return items to store, saving postage. Cotton Traders deliveries are always prompt, ( usually 2-3 days), and I have never had to wait very long for a return to be credited.
22 aprile 2025
Risposta di Cotton Traders - Evesham
Thank you for your kind review and for taking the time to share your positive experience with us. We are delighted to hear that you had such a positive experience with our Evesham store, particularly with Darren and the rest of the team. We are committed to providing excellent customer service and we appreciate your recognition of our efforts. We strive to treat all our customers with respect and to provide a friendly and helpful experience. We are also pleased to hear that you appreciate the convenience of returning items to our stores and that you have consistently found our deliveries to be prompt. Your feedback is valuable to us and motivates us to continue providing the best possible service.
What nice helpful staff
The helpful staff at Evesham ( Monica and Darren) ordered the items we wanted that were not in stock, so we could collect them in store with no delivery charge.
Will continue to use and recommend to friends.
1 maggio 2025
Non scritta su invito
Risposta di Cotton Traders - Evesham
Thank you for your kind review. We are delighted to hear that you had a positive experience at our Evesham store. We appreciate you highlighting the helpfulness of our staff, Monica and Darren, in assisting you with your order. We are committed to providing excellent customer service and are glad that you found our in-store collection option convenient. We value your continued support and your recommendation to friends.✔✔✔
Quick service
Quick service, great quality at a really attractive price and not made in China!
13 aprile 2025
Risposta di Cotton Traders - Evesham
Thank you for your kind words about our product. We appreciate your feedback and are glad you found the quality, price, and service to your liking.
Excellent service in Cotton Traders, Evesham
Rhys in Cotton Traders, Evesham was a really pleasant, helpful young man - greeting us (and the dog) warmly on arrival, checking stock availability - all round nice guy which made shopping there a pleasure.
20 aprile 2025
Non scritta su invito
Risposta di Cotton Traders - Evesham
We're so pleased to hear about your positive experience at our Evesham store. It's wonderful to know that you received such great service from Rhys. We strive to create a welcoming atmosphere for all our customers, including our furry friends. We'll be sure to pass your kind words along to Rhys.
Need a second till!
The shop is great, the staff are great, but only having one till is really frustrating for everyone. The till froze on the transaction before mine, and I ended up waiting for a long time to pay, with a queue forming behind me. As the shop is quite small, a queue causes a bit of a problem for people trying to look around. The staff said they'd been asking for a second till for several years but had got nowhere.
12 marzo 2025
Risposta di Cotton Traders - Evesham
Hello,
Thank you for taking the time to leave a review.
I am sorry to hear the frustation on your shopping experience in one of our Cotton Traders stores. It sounds like it caused a significant inconvenience, especially with the queue forming and impacting other customers' browsing experience. We hear your feedback about the staff's efforts to address this issue and will certainly pass it along to the relevant team.
I sincerely apologise for any inconvenience caused.
Kind Regards,
Charlotte.
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