Wonderful bedside manner- attention to detail and care. Mr James Smith was wonderful as were the whole team. I went into the surgery well informed and without feeling nervous due to my surgeons obviou... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had a follow up appointment today with Miss McArdle. I can not praise the clinic and all the staff there enough. Charlotte and Samuel on Reception welcomed me with a smile, they're so friendly but at... Leggi di più
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I had upper bletharoplasty on 1st September with Ciarstin and from the initial meeting i felt so comfortable with her. She explained everything in the consultation a few weeks before the surgery and m... Leggi di più
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Absolutely brilliant experience with this clinic. I pondered treatment for over 2 years, and was so nervous, but start to finish i felt reassured. Clean, efficient and welcoming, i would highly reco... Leggi di più
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Dettagli dell'azienda
- Clinica di chirurgia plastica
- Chirurgo della mano
- Clinica medica
- Chirurgo ortopedico
- Chirurgo plastico
- Clinica per la cura della pelle
Scritti dall'azienda
We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.
Informazioni di contatto
Coppergate Clinic | 8 Coppergate, YO1 9NR, York, Regno Unito
- 01904 675222
- info@coppergateclinic.co.uk
- coppergateclinic.co.uk
4,9
Eccellente
2K recensioni
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Fantastic team
Fantastic team, had my surgery with Mr Christopher West in October 2025, i was very pleased with my results but after my 6 month post checkup it was decided a little tweak was in order which i had today (22.4.26) and so far im extremely pleased with the results its everything id hoped for. Chris is very approachable and listens to what you want and the team are all fantastic i would highly recommend
22 aprile 2026
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Risposta di Coppergate Clinic
Dear, Beverley.
We are delighted to hear how pleased you have been with your journey and results following your surgery with Mr West. It’s wonderful to know that you felt listened to and supported throughout, and that after your recent procedure you are already so happy with the outcome.
Mr West always strives to achieve the very best possible results for his patients, and we’re so pleased that everything is progressing exactly as you had hoped.
Thank you also for your kind comments about the wider team, we truly appreciate your recommendation and your trust in us throughout your treatment journey.
Kind Regards, Coppergate Clinic.
Upper & lower Blepharoplasty
I had my upper and lower blepharoplasty at Coppergate Clinic today and just wanted to say how genuinely impressed I am with the whole experience.
From the moment I walked in, everyone was so welcoming and put me completely at ease. A special thank you to Christopher West — he was absolutely brilliant. He took the time to explain everything properly, answered all my questions, and made me feel really confident going into the procedure.
The whole team were fantastic from start to finish — professional, kind, and really attentive. I felt very well looked after the entire time, which made such a difference.
I’m so grateful for the care I received and wouldn’t hesitate to recommend them to anyone considering this procedure. Thank you again!
Sharon Gray
22 aprile 2026
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Risposta di Coppergate Clinic
Dear, Sharon.
Thank you so much for taking the time to share such a lovely review.
We are absolutely delighted to hear how positive your experience was from the moment you arrived at the clinic. It’s wonderful to know that you felt welcomed, supported and well cared for throughout your journey.
We’ll be sure to pass your kind words on to Mr West, who will be thrilled to hear that his care, attention and thorough explanations helped you feel relaxed and confident ahead of your procedure.
It’s also lovely to hear your feedback about the wider team. Providing a professional, attentive and reassuring experience for every patient is something we are incredibly proud of.
Thank you again for your recommendation and for placing your trust in us. We wish you a smooth recovery and look forward to seeing your results continue to develop.
Kind Regards, Coppergate Clinic.
Upper Blepharoplasty with Ms Bowers
I saw Ms Bowers for an upper blepharoplasty and she is absolutely exceptional. The results are beautiful and I couldn’t be happier with my new eyes.
From the first consultation, she put me completely at ease. Her friendly manner and clear expertise gave me full confidence I was in the best hands.
Throughout the procedure, Ms Bowers and her nurse were calm, reassuring, and incredibly supportive, which made the whole experience smooth and stress-free.
The results speak for themselves — I highly recommend her.
The clinic is modern, spotless, and welcoming, and the reception team were also very helpful with any questions beforehand.
Absolutely delighted with everything. Thank you, Ciara!
17 febbraio 2026
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Risposta di Coppergate Clinic
Dear, Zoe. Thank you so much for taking the time to share your experience.
We are delighted to hear how pleased you are with your results. It’s wonderful to know that Ms Bowers made you feel at ease from your very first consultation and that her expertise and friendly approach gave you full confidence throughout your journey.
We’ll be sure to pass on your kind words to Ms Bowers and the wider team, who will be thrilled to hear that you felt so well supported and reassured during your procedure.
It’s also lovely to hear your feedback about the clinic environment and our reception team, providing a welcoming, professional and seamless experience for our patients is something we take great pride in.
Thank you again for your recommendation. We’re so pleased you’re delighted with your results. Kind Regards, Coppergate Clinic.
Just go for it.:….
I had an upper bleph with Chris West @ Coppergate mid March. I did lots of research as it was something I had been thinking about for some time. I am absolutely blown away with the results, so very very please. So glad I took the plunge.
If you are thinking about it, just go for it…..
12 marzo 2026
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Risposta di Coppergate Clinic
Dear, Shane. Thank you for sharing your experience with us.
We are so pleased to hear how happy you are with your results following your procedure with Mr West. It’s wonderful that, after taking the time to research and consider your options, you felt confident to go ahead, and even better to know the outcome has exceeded your expectations.
We’ll be sure to pass on your kind comments to Mr West, who will be delighted to hear how pleased you are.
Thank you also for your encouraging words to others who may be considering treatment, it really does mean a great deal.
Kind Regards, Coppergate Clinic.
Upper Blepharoplasty
I had upper Blepharoplasty with Rebecca Rollett & I am amazed at the results. I was so nervous but Rebecca & Alison put me at ease right away & we chatted throughout the whole procedure which made it go pretty quickly, in fact it was a breeze, the only uncomfortable part was the anaesthetic but the stinging only lasted seconds. I would 100% recommend Coppergate Clinic.
2 aprile 2026
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Risposta di Coppergate Clinic
Dear, Kelly.
Thank you for taking the time to share your experience.
We are delighted to hear how pleased you are with your results. It’s completely natural to feel nervous beforehand, so it’s wonderful to know that Miss Rollett and Alison were able to put you at ease so quickly and make the whole experience feel calm and comfortable.
We’re especially pleased to hear that you felt relaxed enough to chat throughout the procedure, creating a reassuring and supportive environment for our patients is something we always strive for.
We truly appreciate your recommendation and will be sure to pass your kind words on to Miss Rollett and Alison.
Kind Regards, Coppergate Clinic.
I recommend Coppergate highly…
I cannot recommend Coppergate highly enough. Every aspect of care from the reception to the nurses and doctors is exemplary. Everything is explained so well that you know you are in safe hands.
17 ottobre 2025
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Risposta di Coppergate Clinic
Dear, Janet. Thank you so much for your kind words.
We’re delighted to hear that you felt so well cared for by the whole team, from reception through to our nurses and doctors. Knowing that everything was clearly explained and that you felt safe and reassured throughout your experience means a great deal to us.
Your recommendation is truly appreciated, thank you again for your trust. Kind Regards, Coppergate Clinic.
Friendly and helpful staff
They fitted me in for a quick follow on appointment when it was good for me, although I could have done it via video but I prefer to see them in person.
Ciarstan, was as usual very friendly and helpful and told me exactly what she will do for as future appointment.
I would definitely recommend them.
30 marzo 2026
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Risposta di Coppergate Clinic
Dear, Karen. Thank you for taking the time to share your experience.
We’re so pleased we were able to accommodate a follow-up appointment at a time that suited you, and it’s lovely to hear that you felt comfortable coming in to see us in person.
Your kind words about Miss McArdle are much appreciated, we’re glad she was able to clearly guide you through the next steps and continue to support you in your journey.
Thank you again for your recommendation, it really does mean a lot to us. Kind Regards, Coppergate Clinic.
Excellent service at Coppergate…
Would highly recommend Coppergate Clinic. My surgeon Miss McArdle was very friendly, professional, knowledgeable and on hand whenever I had questions. The nurses Katie & Beth were both excellent, as well as the reception staff. Overall very happy with the experience.
24 marzo 2026
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Risposta di Coppergate Clinic
Dear, Seana. Thank you so much for your lovely recommendation.
We’re delighted to hear how happy you were with your experience and that you felt so well supported throughout. Your kind words about Miss McArdle will mean a great deal to her, her friendly and approachable manner is something patients really value.
Katie, Beth and our reception team will also be so pleased to hear your feedback. It’s wonderful to know you felt cared for at every stage. Thank you again for your trust in Coppergate Clinic. Kind Regards, Coppergate Clinic.
Great experience!
I’d been considering surgery for quite a while. I did my research and planned to visit a couple of different clinics — but after meeting Mr James Smith, I knew I didn’t need to look any further.
He immediately understood what I was trying to achieve and gave me honest, realistic advice on what could be done. I felt safe, understood, and listened to from the very start.
My surgery went really well, and all of the staff were lovely. A special mention to Leigh, who looked after me post-op — you’re a star, thank you! 🤍
Excited to see my results and so grateful to Mr James Smith for his guidance and expertise.
26 marzo 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Alicia. Thank you so much for sharing your experience.
We’re delighted to hear that after considering surgery for some time, you felt confident to move forward following your consultation with Mr Smith. Feeling understood, listened to and given honest, realistic advice is so important, so it’s wonderful to know that was your experience from the very start.
Your kind words about the team mean a great deal, and we’ll be sure to pass on your special mention to Leigh, she’ll be so pleased to hear this.
We’re really glad your surgery went smoothly and look forward to supporting you as your results continue to develop. Thank you again for placing your trust in us. Kind Regards, Coppergate Clinic.
Risposta di Coppergate Clinic
Dear, Christine. Thank you so much for your kind feedback. We’re delighted to hear that you’re pleased with your results. Your thanks will mean a great deal to Jo, we’ll be sure to pass this on. Kind regards, Coppergate Clinic.
Fantastic clinic
Care and support from all of the Coppergate team was amazing. I have never felt so safe and cared for. I was not left alone for a moment during my treatment and post operative care. Would highly recommend, everything was so well explained and signposted
19 marzo 2026
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Risposta di Coppergate Clinic
Dear, Anne. Thank you so much for your kind words.
We’re truly pleased to hear that you felt safe, supported and well cared for throughout your experience with us. Providing that level of reassurance, both during treatment and in your post-operative care, is something we place great importance on.
It’s also lovely to know that everything felt clearly explained and easy to follow along the way. Thank you again for your recommendation, it really does mean a great deal to the whole team. Kind Regards, Coppergate Clinic.
Professional and friendly
As always my time at the appointment was dealt with professionally, friendly and with dedication.
As I was there a bit longer than usual time I was very well looked after. Not forgot about and nothing was too much trouble.
I did come away feeling much feeling better and again looked after professionally.
All the staff are so friendly and professional.
18 marzo 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Christine. Thank you so much for your continued support and for taking the time to share your experience.
We’re really pleased to hear that you felt well looked after during your visit, especially as you were with us a little longer than expected. Making sure our patients feel cared for, comfortable and never overlooked is very important to us, so it’s lovely to know this was your experience.
Your kind comments about the team’s professionalism and friendliness mean a great deal, and we’re so glad you left feeling reassured and well supported. We look forward to welcoming you back again. Kind Regards, Coppergate Clinic.
Upper Blephoplasty
I had Upper Blephoplasty 4 weeks ago at Coppergate and my surgeon was Waseem Bhat, such a lovely man, he simply listened to me why I rambled on, he then took away all my concerns fears and answered all my questions whilst making me feel relaxed and comfortable. He explained what I could expect from the procedure and left me to make my own decisions with no pressure.
On the day of procedure I was greeted by Sam on reception who was just lovely. He introduced me to Alison who would be my nurse throughout the procedure ... she was fabulous! She held my hand and talked me through every step and explained any sensations I was feeling. I felt no pain other than a scratch when the anaesthetic was injected into my eyes ... after that I could feel movements but no pain. The whole time I lay there we chatted about dogs and anything else that sprung into my head.
Afterwards I left and can honestly say that I have made an amazing recovery with some bruising and swelling for a day or two and then everything settled very quickly. I cannot believe how quickly my eyes are healing and how easy it has been to recover from. I spent 18 months agonizing over whether I should have this procedure done but I 100% made the best decision. I now look in the mirror and I don't look tired anymore and I have brighter eyes. Thank you to Waseem Bhat and Coppergate clinic. I would always recommend them and wouldn't use anywhere else should I need anymore treatments done.
13 febbraio 2026
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Risposta di Coppergate Clinic
Dear, Julie. Thank you so much for taking the time to share such a detailed and heartfelt review.
We’re delighted to hear how positive your experience has been, especially after taking so much time to carefully consider your decision. It’s wonderful to know that Mr Bhat helped put you at ease from the very beginning, listening, addressing your concerns and ensuring you felt comfortable and informed without any pressure.
Your kind words about Sam and Alison will mean a great deal to them. Supporting patients throughout the procedure, both clinically and emotionally, is something the whole team takes great pride in, so it’s lovely to hear how reassured and cared for you felt on the day.
We’re especially pleased to hear how smooth your recovery has been and how happy you are with your results. Feeling brighter and more refreshed, without that tired look, is exactly what we aim to achieve. Thank you again for your trust and for your recommendation, it truly means so much to us. Warmest regards, The Coppergate Clinic Team.
Love coppergate clinic
Love coppergate clinic , Mr Rhodes & the staff are fantastic . 5 star service Always .
12 marzo 2026
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Risposta di Coppergate Clinic
Dear, Sharon. Thank you so much for your kind words.
We’re delighted to hear that you’ve had such consistently positive experiences with us. Your lovely comments about Mr Rhodes and the team mean a great deal, we’ll be sure to share them.
Providing a five-star service every time is exactly what we strive for, so it’s wonderful to know this has been your experience. Warm regards, The Coppergate Clinic Team.
I’ve lost my tired look
I saw Miss Ciarstan in November 2025 to discuss my wish to have Upper Blepharoplasty surgery after photos were taken my questions answered I was keen to go ahead with having it done.
The surgery was done in February, stitches were removed by myself at home with the guidance of a lovely nurse and via FaceTime, (this option was agreed by me when I had my initial appointment which saved me time visiting the clinic) It was easy and pain free.
I returned back to the clinic 6 weeks later to see Miss McArdle for her assessment of how I had healed which has been exactly as expected.
I have been so happy with my results, the clinic and all the staff provided all the necessary information online of do’s and don’t’s but especially happy with Miss Ciarstan McArdle who is so kind and professional so I want to say A Big Thank You
17 marzo 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Elaine. Thank you so much for taking the time to share your experience.
We’re delighted to hear how positive your journey has been from your initial consultation through to your six-week follow-up. It’s lovely to know that you felt well informed throughout and that the option of virtual stitch removal worked well for you, making the process both convenient and comfortable.
Your kind words about Miss McArdle will mean a great deal to her. She is both caring and dedicated in her approach, so it’s wonderful to hear how supported you felt and how happy you are with your results.
We’re so pleased everything has healed as expected and that you’ve had such a positive experience with the clinic and team.
Thank you again for your trust and your very kind recommendation. Kindest Regards, Coppergate Clinic.
I am thrilled with my results
I am thrilled with my upper bleph results! Chris West did an amazing job. The results are natural and give me a much rested and fresher look. I felt completely looked after and supported by Chris and the team at Coppergate throughout the process. Highly recommend - 10/10. Thank you 🙏
14 gennaio 2026
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Risposta di Coppergate Clinic
Dear, Lisa. Thank you so much for your lovely review.
We’re absolutely delighted to hear how pleased you are with your results. Achieving a natural, refreshed look is always our aim, so it’s wonderful to know you’re feeling the benefit.
Your kind words about Mr West and the team will mean a great deal to them. Feeling supported and well looked after throughout your journey is so important to us, so we’re really pleased this was your experience.
Thank you again for your recommendation, it truly means a lot. Kindest Regards, Coppergate Clinic.
Brilliant …
My experience with Ciara and her team was incredible.. I was looked after so well and I am happy with my treatment. The booking team let the experience down otherwise I would have scored 5 stars. I was booked in too early and waited over 2 hours.
I am very grateful to Ciara. She is incredible, very caring, explains everything clearly and you never feel rushed with her. Thank you 🙏 so much.
12 marzo 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Consumer. Thank you for taking the time to share your feedback.
We’re so pleased to hear that you had such a positive experience with Ms Bowers and the clinical team. Your kind words about her care, attention and the time she takes with patients will mean a great deal, ensuring you feel listened to and never rushed is something she is very passionate about.
We are very sorry, however, to hear about the length of time you had to wait on the day. We completely understand how frustrating that must have been. Arrival times are carefully planned alongside our theatre lists, but occasionally procedures can take longer than expected as we never want to rush a patient’s care. That said, we do appreciate that a two-hour wait is far from ideal and we’re sorry for the inconvenience caused.
We would like to reassure you that although there was a delay to your start time, the time dedicated to your care and treatment was not reduced in any way. It’s really important to us that every patient receives the full attention they need.
We’re very grateful for your understanding and so pleased that, despite this, you felt well looked after and are happy with your treatment. Warm regards, The Coppergate Clinic Team
Upper Blepharoplasty
I'd thought about getting this procedure done for years and after my consultation at Coppergate, it was an easy decision to go ahead. Waseem Bhat carried out the procedure and his friendly, calm approach put me immediately at ease. I was worried the local anesthetic would hurt but it really was just a small scratch on each eyelid and then you feel no pain - just aware of some gentle pulling. It's now almost 2 months since I had this done and I'm so happy with the results. The scar is barely visible and it's made a huge difference to how I look - less tired and I'm told looking younger! I've had friends and family say I didn't need the proceedure - but they soon change their opinion when I show them before and after photos :)
16 gennaio 2026
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Risposta di Coppergate Clinic
Dear, Gill. Thank you for sharing such a thoughtful review of your experience.
We’re delighted to hear that after considering the procedure for many years, you felt confident moving forward following your consultation at Coppergate Clinic. Making that decision is a big step, so it’s wonderful to know you felt comfortable and reassured throughout.
Your kind comments about Mr Bhat will mean a great deal to him. His calm and friendly approach is something patients often value, so it’s lovely to hear that he helped put you at ease on the day, especially when you had concerns about the local anaesthetic.
Most importantly, we’re so pleased to hear how happy you are with your results at almost two months post-procedure. Hearing that you’re feeling less tired and more confident, and that the results look so natural that even those closest to you noticed the difference, is exactly what we hope for.
Thank you again for trusting Coppergate Clinic with your care and for sharing your experience. Kind Regards, Coppergate Clinic.
I highly recommend both the Clinic and Rebecca Rollett
From the moment I met my surgeon, Rebecca Rollett (Bex) for my first consultation she put me at ease.
I’d spent several months considering surgery and had Infact moved my initial consultation back 3 months as I wasn’t quite ready.
Choosing Coppergate was an easy choice as I’d previously had upper blepharoplasty done there in Nov’24 so had researched the clinic previously and fortunately for me they are local.
I was extremely anxious about that general anaesthetic as I’d not had one since I was a child but everyone I met at the clinic was very reassuring.
Bex was fabulous and I liked her experience and interests particularly in Aesethics alongside the other work she does. She just came across as very warm, friendly, open and honest and I felt totally comfortable with her recommendations.
So, last Friday, 27th February 2026 I headed back to the clinic for an early start for lipo to my jowls, CO2 laser to face and neck and a deep plane facelift. From the moment I walked in I was made to feel comfortable and everyone was so welcoming and friendly. Around 5 hours after I went into surgery, I was sat up waiting for my much needed tea and toast.
Both Bex and Martyn my anaesthetist came to check on me before I could go home.
I had numbers for people to contact should I be concerned about anything. Bex checked how I was later that evening and the next morning, as did Nicki one of the nurses and so did Orla Rhodes.
A week has flown by and the recovery journey so far has been going better than I expected and it’s so exciting each morning to see how things are progressing on my recovery journey as swelling and bruising reduce. I can’t to see the continued progress over the next weeks and months.
Amazing staff, lovely clinic. I’d highly recommend.
27 febbraio 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Consumer. Thank you so much for taking the time to share such a detailed account of your experience.
We’re delighted to hear that from your very first consultation with Ms Rollett you felt comfortable and reassured. Taking the time to think carefully about surgery is so important, and it’s lovely to know that when the time felt right, you felt confident returning to Coppergate Clinic, especially having trusted us previously for your upper blepharoplasty.
Your kind words about Ms Rollett will mean a great deal to her. Her warm, honest approach and passion for aesthetics are qualities that many of our patients value, so it’s wonderful to hear how comfortable you felt with her recommendations.
We’re also very pleased that our wider team helped make the day of surgery feel calm and supportive, particularly when you were understandably feeling anxious about the general anaesthetic. Martyn, Nicki, Orla and the rest of the team will be so pleased to hear they helped you feel well looked after throughout.
It’s lovely to hear that your recovery is progressing well and that you’re enjoying seeing those early changes as the swelling and bruising settle. The coming weeks and months are an exciting part of the journey, and we’re so pleased to be supporting you through it.
Thank you again for your kind recommendation and for placing your trust in us. Kind Regards, Coppergate Clinic.
Disappointed customer
Whilst I was happy with the bleph procedure itself and the immediate aftercare with the nurse (who assisted me in removing the stitches on a virtual call), I am very disappointed that my call with the surgeon - Mr Chris West - to review the results (op took place mid Jan) didn’t go ahead despite receiving at least two emails from them reminding me about it. When I reported to the receptionist on the day that I was waiting on a call from Chris they weren’t particularly interested and simply advised a previous appointment must have run over for him and to expect the appointment to go ahead but a little later than was booked. Safe to say, I never received a call for my clinical review. I also didn’t receive another rescheduled appointment. I have written a complaint email but have yet to hear back from anyone. Not what I would’ve expected from what I thought was a reputable clinic. Perhaps there is a reasonable explanation but until someone contacts me I won’t know.
26 febbraio 2026
Non scritta su invito
Risposta di Coppergate Clinic
Dear, Sian. Thank you for taking the time to share your feedback.
We’re pleased to hear that you were happy with your procedure and with the support you received from our nursing team during your virtual stitch removal. However, we were very sorry to read about your experience regarding the scheduled follow-up call with Mr West, and we completely understand how frustrating that must have been.
Your post-operative review is an important part of your care, and we sincerely apologise that the appointment did not take place as planned. This is certainly not the standard of communication or follow-up we aim to provide.
We’re glad that you have now been able to speak with our Clinical Manager, who has had the opportunity to discuss the situation with you and ensure that your follow-up care is in place. Thank you for allowing us the chance to address this directly.
We truly appreciate you bringing this to our attention, as feedback like this helps us review our processes and ensure we continue to provide the level of care and support our patients expect. Kind Regards, Coppergate Clinic.
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