Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞 Good old Co op came to m... Leggi di più
Lots of expensive admin fees! I tried to add a temporary named driver but the fees made it unfeesable. I switched vehicles and they bumped up the Premium way more then they competitors. Thats not prob... Leggi di più
L'azienda ha risposto
No fuss, no problem. Straight forward & very competitive. I missed something & had to ring up but easily put right & would certainly recommend coop car insurance.
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- Agenzia di assicurazioni auto
- Agenzia di assicurazioni per la casa
- Agenzia di assicurazioni sulla vita
- Azienda di assicurazioni per gli animali domestici
- Azienda di assicurazioni per i viaggi
Informazioni su Co-op Insurance
Scritti dall'azienda
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informazioni di contatto
Regno Unito
- coop.co.uk/insurance
4,4
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
very good service got what I needed…
very good service got what I needed straight away stress free very happy with the service thank you
12 luglio 2026
Easy to do…
Had no problem with organising travel insurance done and dusted in 7 minutes thank you 🙏 😊
13 luglio 2026
Straight forward application not to…
Straight forward application not to many questions to answer .price was fair
14 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I was able to get my car insurance very…
I was able to get my car insurance very quickly.
16 luglio 2026
Non scritta su invito
Risposta di Co-op Insurance
Hi Alistair
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.
Leanne
Mum passed away - they cancelled buildings insurance with a few hours notice - Disgusting
My Mum passed away and I am next of kin and was dealing with funeral arrangements etc. I phoned them as the buildings insurance had been with them for many years. I explained that she had passed away and I wanted to ensure the insurance was ok. They immediately said that the underwriters they were using would not insure an unoccupied property and it would be cancelled from midnight that day. I then had to spend valuable time finding a suitable insurer in the middle of everything else.
Co op used to be ethical until they sold this business to an American Company in 2020. Do not be fooled into thinking this is the old Co-op, they are just using the name as part of the deal. Disgusting service, only interested in profits!!
Contents insurance was with Saga and they just continued it as they appreciated the situation.
15 luglio 2026
Non scritta su invito
Risposta di Co-op Insurance
Hi Paul
Thanks for taking the time to leave us your review. We're sorry to hear your mother has passed away. I can see we tried to update the occupancy to unoccupied which was a decline with the underwriter and a new quote was offered to you. Unfortunately not every underwriter covers unoccupied properties, we will call you to discuss your concerns further.
Kind regards
Leanne
Risposta di Co-op Insurance
Hi Sandra
Thanks for taking the time to leave us a 5 star review! It's great to hear you're happy with the service provided by Robina. I will pass on your lovely comments.
Kind regards
Leanne
It was easy site to use,
13 luglio 2026
Lots of expensive admin fees
Lots of expensive admin fees! I tried to add a temporary named driver but the fees made it unfeesable. I switched vehicles and they bumped up the Premium way more then they competitors. Thats not problem, however when I wanted to switch insurers there fees were about £80 so i would lose money by switching .I then forgot to cancel the auto renewal so they charged me and extra £35 even though I am well within the cooling off period. I cant comment on the cover as never had to make a claim but I imagine there is a victim fee of £100
14 luglio 2026
Non scritta su invito
Risposta di Co-op Insurance
Good afternoon Grace
Thank you for taking the time to share your feedback. We're very sorry to hear you're unhappy with the admin fees that were charged. We have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.
Kind regards
Aysha
Risposta di Co-op Insurance
Hi Dawn
Thank you for leaving us a good review. We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
No problems and easy to to pay for.
12 luglio 2026
I did the transaction online so didn’t…
I did the transaction online so didn’t speak to anyone.
11 luglio 2026
excellent thankyou emma
7 luglio 2026
Non scritta su invito
Risposta di Co-op Insurance
Hi Neil
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided by Emma. Thanks for insuring with us.
Kind regards
Leanne
It was so quick & easy to do
It was so quick & easy to do & more to the point it came in lower than most for costs. I welcomed the discount as I am a coop card holder. In this economic climate it was refreshing to get that too. Thanks
11 luglio 2026
Easy to work out
It was easy to navigate and gave clear pricing and what is available
11 luglio 2026
Easy to navigate
Easy to navigate, all information given to ensure that correct information is given.
Quote was instant, and competitive with other companies.
9 luglio 2026
Super quick to get a quote
Super quick to get a quote, good competitive price!! Not a lot of questions to answer very simple and easy
10 luglio 2026
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