Co-op Insurance Recensioni 

4651
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Leggi di più

Valutata 1 stelle su 5

May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Leggi di più

Valutata 5 stelle su 5

From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. anche in
  3. Agenzia di assicurazioni auto
  4. Agenzia di assicurazioni per la casa
  5. Agenzia di assicurazioni sulla vita
  6. Azienda di assicurazioni per gli animali domestici
  7. Azienda di assicurazioni per i viaggi

Informazioni su Co-op Insurance

Scritti dall'azienda

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(4651)

1139 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

C0-OP Insurance Renewal

Brad was my contact at the Co-op for my my Contents Insurance renewal. I had numerous changes to be made, and Brad worked through them with me to complete my Insurance all sorted.
Thank you

19 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Elaine was totally brilliant on the…

Elaine was totally brilliant on the phone.
I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote.
All sorted now. Good price too. Very satisfied customer thankyou.

19 ottobre 2026
Non scritta su invito
Valutata 4 stelle su 5

Very good but I would really like to…

Very good but I would really like to receive a hard copy of the policy if possible, please.

2 agosto 2026
Logo di Co-op Insurance

Risposta di Co-op Insurance

Good afternoon, Mr Baldwin

Thank you for taking the time to leave us your review.

I am very happy to hear that the process to purchase your travel insurance was very good.

I have arranged for a set of document to be sent to you by post. The documents take between 5-7 working days to be received but we accept no liability for documents that are lost or delayed in the post. The system will also automatically send you a set of documents by email also.

I hope that you have a fantastic time on your travels and thank you for choosing Co-op for your travel insurance.

Kind regards
Karen
Co-op Insurance Team

Valutata 1 stelle su 5

AVOID AT ALL COST!

May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigations was ongoing. I again made contact today and have so far spent90 minutes being passed through various departments which requires me to answer security questions each time. Up to this point I have been on the phone for 90 minutes and they suddenly ended the call.

16 ottobre 2026
Non scritta su invito
Logo di Co-op Insurance

Risposta di Co-op Insurance

Good morning Angela

Thank you for sharing your feedback. We’re very sorry to hear about the problems you’ve had with your claim and apologise if you've had little communication regarding this. We understand how frustrating this must be, and we would like to look into this urgently. We have requested some details from you so that we can locate your file. Please respond to us with this information as this will allow us to locate your policy and ensure your concerns are referred to the appropriate team.

Kind regards

Aysha

Valutata 5 stelle su 5

Efficient and compassionate

Though the website/claiming online is a bit clunky and could be improved we are very satisfied with the insurance and handling of ongoing claims which has been very efficient, timely and fuss-free. Cancellation due to the sad passing of our dog was handled smoothly and with compassion.

4 ottobre 2026
Non scritta su invito
Logo di Co-op Insurance

Risposta di Co-op Insurance

Good morning
We are sorry to hear of your sad loss.
Thank you for taking the time to leave us such a positive review!
Kind regards
Jemma
The Co-op Pet Team 🐾

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