Co-op Funeralcare Recensioni 

6227
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I want to Thank everything Mike and his team at Downend, Bristol did for us following my Mum’s (Pamela Britton)passing. Your kindness,patience and understanding meant so much at a time when we were st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to say a big thank you to the staff at Co op Funeral care in Shepshed, Leicestershire. Kirsty was amazing, so supportive, caring, compassionate, patient and treated my late mum with c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our advisor was friendly and knowledgeable. She answered all our questions and explained everything very clearly. Constantly asking us of our thoughts throughout the whole process and going over the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Co-op funeral care Carr Lane was indeed the best choice!!!! The whole team are extremely professional, compassionate, dignified and thorough. Arranging a funeral is the most difficult and stressf... Leggi di più


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

6K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(6227)

2512 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quality funeral Service.

Extremely pleasant and friendly meeting, everything explained fully, no pressure. Trudy-Lee was compassionate and caring and the environment was calm.

25 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Mr. Haigh,

Thank you for your generous feedback.

We're pleased to hear that you had such a pleasant and friendly meeting with Trudy-Lee. It's lovely to know that she explained everything fully, without any pressure, and that you found her compassionate and caring. We're also glad that the calm environment helped make the experience comfortable.

Thank you for choosing Co-op Funeralcare.
Take care, ^Elan

Valutata 5 stelle su 5

Emma was very friendly and professional

Emma was very friendly and professional, answered alll my questions and queries it was apleasure to have here in my property.

22 settembre 2026
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Risposta di Co-op Funeralcare

Hi there,

We're pleased to hear that Emma was friendly and professional, and took the time to answer all your questions and queries. It's lovely to know that you felt comfortable having her in your home and that you had such a positive experience.

Best, ^Elan

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful

24 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Beryl,

Thank you for taking the time to leave us a review.

We're pleased to hear that you found our team very friendly and helpful. It's great to know you had a positive experience with us.

Thank you for choosing Co-op Funeralcare.

Take care, ^Elan

Valutata 5 stelle su 5

Very efficient and prompt service-…

Very efficient and prompt service- answered all my questions and clear prices.

24 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi there,
Thank you for taking the time to share your feedback.

We're pleased to hear that you found our service efficient and prompt, and that all your questions were answered clearly. It's also great to know that you found the pricing clear and straightforward.

Best, ^Elan

Valutata 5 stelle su 5

Funeral Care

Their people were very helpful. They were dressed very presentably and gave a very good impression.

24 settembre 2026
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Risposta di Co-op Funeralcare

Hi John,

Thank you for taking the time to share your feedback.

We're pleased to hear that you found our team so helpful and that their professional appearance gave you a good impression. We appreciate you taking the time to share this with us.

Thank you for choosing Co-op Funeralcare.

Take care, ^Elan

Valutata 3 stelle su 5

Good staff

Good staff, but the price increased over the two weeks between initial enquiry and paying. I had to chase a response because Co-op failed to past on my enquiry in a timely manner.

21 settembre 2026
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Risposta di Co-op Funeralcare

Hi Jon, thank you for taking the time to leave a review.
I'm pleased to hear that you found our colleagues helpful. I'm sorry, though, that delays in responding to your enquiry affected your experience and that the price of your funeral plan increased before you were able to complete your purchase. I appreciate how disappointing this must have been.
If you'd like to discuss this further, please get in touch: www.coop.co.uk/funeralcare/contact-us
^Take care, Becs

Valutata 5 stelle su 5

Stuff very friendly very helpful

Stuff very friendly very helpful, explained everything and answered all questions when asked

22 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi David,

Thank you for taking the time to share your feedback.

We're pleased to hear that our staff were friendly and helpful, and took the time to explain everything clearly and answer all your questions. It's great to know you felt well supported throughout.

Thank you for choosing Co-op Funeralcare.

Best, ^Elan

Valutata 5 stelle su 5

How simple it was to make arrangements…

How simple it was to make arrangements for my dad’s funeral. The different tiers of funeral selections was explained. Our representative Joanne Byrne who hosted the appointment was great and came across very professional and added the personal touch for me. I do like the face to face approach when sorting out delicate situations like this. Joanne was really lovely and i Intergrated well with her.

25 settembre 2026
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Risposta di Co-op Funeralcare

Hi Gerald,

Thank you for taking the time to share such thoughtful feedback.

We're very sorry for the loss of your dad. We're pleased to hear that Joanne Byrne made the arrangements feel simple and explained the different funeral options clearly. It's lovely to know that you appreciated her professional and personal approach, and that you felt comfortable talking with her during such a delicate time.

Thank you for choosing Co-op Funeralcare.

Take care,

^Elan

Valutata 5 stelle su 5

Was so easy

Have put this off for so long.it had to be done.a lovely young man went through all the details,answered all our questions. So easy,should have done it earlier

25 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Rita, thank you so much for your kind words. I'm glad to hear you had a positive experience with our team 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

Very capable staff pleasant and…

Very capable staff pleasant and informative no hassle I have already recommended this service to my friend

25 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi May, I'm so glad to hear you found our staff to be capable, pleasant and informative, and that you have recommended us to your friend too. Thank you for leaving us a positive review, we really appreciate it 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

Funeral Plan support

The visit was very well organised and the staff member very helpful and supportive.
She explained the funeral options very well and it helped in the decision making on which funeral plan to choose.

24 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi there, I'm so glad to hear our staff were helpful and supportive, and explained your options well. Thank you so much for leaving us a positive review, we really appreciate it 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

I had a lovely little chat with Ian to…

I had a lovely little chat with Ian to find out exactly what I wanted. He explained everything to me and what my options were. I was sorted in no time and left feeling like a weight had been lifted. Now I know when my time comes my family can say their own goodbyes without any stress.

21 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Linda, I'm pleased to hear you had a positive experience with Ian, and thank you so much for taking the time to leave us a review, we really appreciate it 💙 ^Take care, Michelle.

Valutata 4 stelle su 5

Everything was explained thoroughly

Everything was explained thoroughly, all options were covered, all questions answered, we even had a bit of a giggle while sorting out my Dads wishes

21 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Kelly, I'm glad to hear everything was explained thoroughly and all your questions were answered. Thank you so much for leaving us a positive review, we really appreciate it 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

VERY PROFESSIONAL

Quick response to an appointment and very professional attitude throughout. Would recommend.

21 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi J, thank you so much for taking the time to leave us a review. I'm pleased to hear you received a quick response and a professional attitude from our team 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

Simple easy process

Simple easy process. Had already used Coop earlier this year for a funeral and they we really good.

22 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hi Mark, thank you for your kind words. I'm glad to hear the process was simple and easy, and that you had a positive experience 💙 ^Take care, Michelle.

Valutata 5 stelle su 5

Kindness and care

Eloise the young lady who helped us is wonderful at her job. We feel cared for and all staff we came in contact with made us feel listened to and that they cared for us in the most difficult and sad time. So impressed have taken out funeral bonds for ourselves.

1 luglio 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hello Florence, thank you for your review. We’re so grateful to hear that Eloise and the team made you feel cared for, listened to and supported during such a difficult time. It means a great deal to know you felt confident enough to make plans for yourselves too.
^Best Wishes, Simon

Valutata 5 stelle su 5

So,so easy to do.filled in the forms on…

So,so easy to do.filled in the forms on line so simple.spoke to an advisor to double check everything was covered so polite and very informative. Did both husband and 1 ,received paperwork with all information within 4 days to give daughters a copy so they have no worries, I would highly recommend coop ,staff, service and price was very good .well done .

14 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hello Annie, thank you for your review. We’re so pleased to hear you found everything so easy and straightforward, and that our advisor was polite and informative. It’s great to know you were happy with the service and would recommend us.
^Best Wishes, Simon

Valutata 5 stelle su 5

Redcar Funeralcare

I can’t fault Colleen and the team at Redcar. They made the difficult process of organising my mum’s funeral very smooth. Colleen was kind and respectful when helping me tailor my mum’s service. The whole team were incredible and I can’t recommend them highly enough. They did my mum proud and looked after her impeccably.
Thank you

14 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hello Susanne, thank you for your review. We’re truly sorry for the loss of your mum, and so grateful to hear that Colleen and the team at Redcar made such a difficult time feel smoother, with kindness and respect. It means a great deal to know they did your mum proud and cared for her so impeccably.
^Best Wishes, Simon

Valutata 5 stelle su 5

Excellent service and easy to organise online.

We chose Co-op because of a recent funeral of a dear brother,the organisation was perfect and he had a good send off,so,because of his funeral arrangements ect we decided we would have Co-op also.We arranged two funerals for both myself and my husband online and it was all very easy and straightforward. Paying for them was straightforward too.We received our documents as promised about a week later all done professionally as to our requirements. Extremely happy with our funeral plans, with peace of mind.Most highly recommend Co-op.

9 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Hello, we're truly sorry for your loss, and we're glad that we could provide a good send-off for your dear brother. It's wonderful to hear that arranging your own funeral plans online was easy and straightforward, and that you now have peace of mind.
^Best wishes, Victoria

Valutata 5 stelle su 5

A great send off

All the staff were professional a special shout out to Ripon staff Julie Jane Joanne and Donna. They kept in touch all the way helped with piece of mind that reassured us at this difficult time. Many thanks Dawn and Trevor Neal and family

21 settembre 2026
Non scritta su invito
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Risposta di Co-op Funeralcare

Thank you for your review, Dawn. I'm glad to hear the Ripton team were able to provide some peace of mind during a difficult time 💙 I'll make sure they're aware of your kind words
^Mike

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