I was not satisfied at all; the packaging was very poor. Even though my products arrived broken, they kept stalling me by repeatedly asking for photos. I also sent an email the following day but recei... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This company is in breach of UK tax law. For orders below £135 placed by an individual (and containing non-excise goods), VAT *must* be charged at the point of sale. Since they are non-compliant, the... Leggi di più
Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... Leggi di più
Ordered a kettle from them (Total cost under £135 - which means no import duty payable), delivery took 3 days so nice and quick and I'm very pleased with the kettle. There was a warning at the checko... Leggi di più
2,9
Nella media
167 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
100% satisfied
Fast, well packaged, DPD delivery and at one of the best prices I could find. I'm a happy customer and would have no hesitation about buying from Cookware store again.
12 giugno 2020
Non scritta su invito
5 star!
Brilliant product at a cheaper price than I could find anywhere else, also arrived very quickly considering it came from the Netherlands (within 2 days)
Thanks!
4 giugno 2020
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Poor!
Unfortunately, due probably to a poor delivery provider, I am unable to give a positive review of this item. To date I have still not received the item!!!!
Poor!!
3 giugno 2020
Non scritta su invito
Risposta di Cookwarestore
Dear Bev,
Thank you for your review. We are very sorry to hear that your order has not been delivered and apologise for any inconvenience caused! I have had a look at your order for you and can see that the tracking indicates that the courier was unable to deliver the parcel; they have claimed the parcel was was refused. Consequently, they have arranged for the parcel to be returned to us.
We kindly ask that you contact us via our customer service email address (customerservice@etrias.co.uk) so that we can resolve the problem for you as soon as possible and find an appropriate solution. Once again, our sincere apologies for these unfortunate circumstances.
Kind regards,
Etrias Customer Service
Great products and customer service
I ordered a large cutting board from Etrias. After doing some research they had professional quality kitchen items that maybe other online shops didn't have. The price was very reasonable as well. There was very good customer service along the way. I had questions about the item and was answered promptly. There was an issue as during delivery my item was damaged, but the company responded the next day and the issue was resolved. I loved the cutting board. The quality was fantastic.
28 maggio 2020
Non scritta su invito
Great as normal
26 maggio 2020
Non scritta su invito
Good solid chopping board
Good solid chopping board, feels and looks like good quality!
26 maggio 2020
Non scritta su invito
Competitive price and very quick…
Competitive price and very quick delivery.
20 maggio 2020
Non scritta su invito
Excellent service
Despite coming from the Netherlands to the UK delivery was fast, efficient and extremely well packaged. Could not have asked for more
20 maggio 2020
Non scritta su invito
Birthday present with short deadline
When completing the purchase I was a little concerned as I was informed the item would be 3 to 5 days to pick. I contacted customer services, they responded immediately. I explained the item was for a birthday present 4 days later, it was posted and arrived on the Friday from the Netherlands in time for the weekend and the birthday. Brilliant service, kept me informed throughout. thanks
20 maggio 2020
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Great experience
Great experience. One glad broken and they replied to my message within a few hours offering a replacement. Glasses great otherwise
18 maggio 2020
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Needed some BBQ fuel for our Lotus…
Needed some BBQ fuel for our Lotus grill, our normal shop was closed due to the pandemic a quick search on the internet found for a great price. Quick delivery with notifications every step of the way. Now waiting for the sunshine to use it.
17 maggio 2020
Non scritta su invito
Great service fast delivery well…
Great service fast delivery well impressed
16 maggio 2020
Non scritta su invito
Really pleased with my bread board
Really pleased with my bread board, excellent quality and good value for money.
16 maggio 2020
Non scritta su invito
Good website easy to use
Good website easy to use. The product I bought is great and arrived really quickly
15 maggio 2020
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The salt grinder from Peugeot is simply…
The salt grinder from Peugeot is simply beautiful, every detail is perfect and the salt comes out in different sizes that can be adjustable, I love it!
14 maggio 2020
Non scritta su invito
Product was of good quality and as…
Product was of good quality and as described - the image on the website was clear to see. Delivery prompt and on time as advised. Altogether great service.
12 maggio 2020
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Great customer service.
This purchase from start to finish was a great experience. The reply to emails were prompt, knowledgeable and helpful. Nothing was too much trouble and the continued service throughout was top class.
Great fluidity within the teams as the purchase, delivery process all went very smoothly.
12 maggio 2020
Non scritta su invito
Used this company (for the first time)…Excellent Service
Used this company (for the first time) to buy a set of quality beer glasses ,the price was competetive & service excellent with good comms & swift delivery.....
6 maggio 2020
Non scritta su invito
A fantastic piece of kit.
A fantastic piece of kit for grating, slicing etc.
Wish I had bought one years ago.
Easy to use, clean and assemble.
1 maggio 2020
Non scritta su invito
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